Technical business support officer Work, Jobs in Newnham, Wor (with Salaries)

Waste Services Officer
Civic Recruitment Limited —Bewdley
- £25.90 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Qualified Probation Officer
HM Prison & Probation Service —Hereford
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
9d
Operations Manager
Malvern Town Council —Malvern
- £48,226 - £51,356 a year
- Weekend availability
- Management
- In-person
- Sick pay
Quick apply
21h
Senior Client Due Diligence (CDD) Officer
Allpay —Hereford
- Mentoring
- Leadership
- Communication skills
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of Quality
Obex Protection Ltd —Worcester
- £60,000 - £100,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Profit sharing
Quick apply
2d
Finance Business Partner
Shires Multi Academy Trust —Redditch
- £44,075 - £47,181 a year
- Full-time
- Travel
- Financial services
- School
- Health & wellbeing programme
Quick apply
Associate Director – Law & Governance
Dudley Metropolitan Borough Council —Dudley
- £96,064 - £107,932 a year
- Full-time
- Hybrid work
13d
Casual Wolves Disability FC Coach (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Travel
- Organisational skills
- Time management
Senior Software Developer, Team Lead
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £55,000 - £75,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick apply
13d

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technical business support officer jobs near newnham, wor

Waste Services Officer

Civic Recruitment Limited
Bewdley

Quick apply

Job details

Full-time
£25.90 an hour

Qualifications

Microsoft Word
Contract management
Driving Licence
Microsoft Excel
Microsoft Outlook
NEBOSH
Customer service
Environmental legislation
GCSE
Microsoft Office
Analysis skills
Waste collection
Waste management
IT
Communication skills

Full job description

4 months contract with a Local Authority

Job Title: Waste & Recycling Officer

Job Purpose

To support the effective delivery of the Council's waste, recycling, and environmental services by monitoring operational performance, investigating service issues, promoting waste reduction initiatives, and ensuring compliance with relevant legislation and Council policies. The post holder will work closely with operational teams, contractors, residents, businesses, and partner organisations to deliver efficient, sustainable, and customer-focused waste management services.

Key Responsibilities

Operational Management

Monitor the performance of waste collection, recycling, garden waste, and related environmental services.
Investigate missed collections, service complaints, and operational issues, ensuring timely and effective resolution.
Conduct service inspections, audits, and site visits to ensure service standards are maintained.
Support the management, monitoring, and performance review of waste collection contracts and service providers.
Work closely with operational teams to address service challenges and improve efficiency.

Service Improvement

Analyse operational data, service performance indicators, and customer feedback to identify trends and opportunities for improvement.
Support the development and implementation of recycling, waste reduction, and sustainability initiatives.
Assist in the introduction of new waste services, operational processes, and legislative changes.
Recommend improvements to service delivery and customer satisfaction.

Customer and Community Engagement

Respond to customer enquiries, complaints, and service requests in a professional and timely manner.
Liaise with residents, businesses, elected members, community groups, and external stakeholders regarding waste management matters.
Promote recycling, waste minimisation, and environmental awareness through education campaigns and community engagement activities.
Provide advice and guidance on waste and recycling services.

Compliance and Enforcement

Ensure services operate in compliance with environmental legislation, waste regulations, Council policies, and health and safety requirements.
Support investigations into fly-tipping, waste contamination, abandoned waste, and other environmental offences.
Collect evidence and prepare reports to support enforcement activities where required.
Maintain awareness of legislative changes affecting waste management services.

Health and Safety

Promote a strong health and safety culture across waste operations.
Undertake risk assessments, inspections, and audits as required.
Monitor contractor and operational compliance with health and safety procedures.
Report and investigate incidents, accidents, and near misses where necessary.

Administration and Reporting

Maintain accurate records, databases, and management information systems.
Prepare reports, statistics, performance dashboards, and briefing papers for management and elected members.
Support budget monitoring, procurement activities, and contract administration where required.
Ensure all documentation is maintained in accordance with Council procedures.

Experience

Essential

Experience working within waste management, recycling, environmental services, or a related operational environment.
Experience of investigating customer complaints and resolving service-related issues.
Experience of monitoring performance and analysing service data.
Experience working with a range of stakeholders, including customers, contractors, and external partners.

Desirable

Experience working within a local authority environment.
Experience of contract management and performance monitoring.
Experience supporting environmental enforcement activities.
Experience delivering community engagement or behaviour change campaigns.

Qualifications

Essential

Educated to GCSE level (or equivalent), including English and Mathematics.
Full UK Driving Licence.
Competent in Microsoft Office applications, particularly Excel, Word, and Outlook.

Desirable

Relevant qualification in Waste Management, Environmental Services, Environmental Science, Sustainability, or a related discipline.
Certificate of Technical Competence (COTC) or relevant industry qualification.
Health and Safety qualification (e.g., IOSH Managing Safely, NEBOSH Certificate).
Environmental enforcement or waste legislation training.

Knowledge, Skills and Competencies

Knowledge

Understanding of waste collection, recycling, and environmental services.
Knowledge of waste legislation, environmental regulations, and health and safety requirements.
Understanding of local authority waste service delivery and performance frameworks.

Skills

Strong communication and customer service skills.
Excellent organisational and planning abilities.
Analytical skills with the ability to interpret data and produce meaningful reports.
Effective problem-solving and decision-making capability.
Strong IT skills and experience using management information systems.

Competencies

Ability to work independently and as part of a team.
Strong stakeholder management and relationship-building skills.
Professional and customer-focused approach.
Attention to detail and accuracy.
Ability to manage competing priorities and meet deadlines.
Commitment to continuous improvement and service excellence.

Additional Information

Pay Rate: £25.90 per hour
Hours: 37 hours per week
Location: Wyre Forest House, Bewdley
Working Pattern: Monday to Friday, subject to operational requirements
Travel Requirement: Full UK Driving Licence required; travel within the district may be necessary.
We operate on a bi-weekly payment schedule.
Closing date: Soon – early applications are encouraged

Quick apply

Refine Your Search

technical business support officer jobs in newnham, wor

Waste Services Officer

Qualified Probation Officer

Operations Manager

Senior Client Due Diligence (CDD) Officer

Chief Technology Officer

Administrative Support Officer

Head of Quality

Finance Business Partner

Associate Director – Law & Governance

Casual Wolves Disability FC Coach (Wolves Foundation)

Senior Software Developer, Team Lead

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