It service desk analyst Work, Jobs in Newport, Wls (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
2d
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Support Analyst
Forestry Commission —Stoke Gifford
- £33,854 a year
- Weekend availability
- Hybrid work
- Windows
- Presentation skills
- Travel
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply

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IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
Management and resolution of calls using the customer's service management package. IT Support: 2 years (preferred). Providing second line support for:
£26,000 - £29,000 a year
Quick apply
2d
IT Service Desk Analyst
Boeing —Bristol
Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

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IT Service Desk Analyst

BTL IT Solutions Ltd.
Patchway

Quick apply

Job details

Full-time
£26,000 - £29,000 a year
2 days ago

Benefits

Free parking
Discounted or free food
Company events
On-site parking

Qualifications

SCCM
VoIP
IT support
A Level
Active Directory

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

Based in our customer's cutting edge R&D facility at Filton, Bristol. This role will provide opportunities to be at the heart of enabling new technologies for the wider Aerospace industry.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Active directory administration
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
VOIP support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you free from a criminal record and willing to be security cleared to the level of UK BPSS?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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