It technician service Work, Jobs in Newton Aycliffe, Dur (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
11d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
Service Technician Apprenticeship
Calex UK —Darlington
- Full-time
- Maintenance
- English
- Driving
13d
Data Center Technician
CBRE —Sunderland
- 12 hour shift
- Microsoft Outlook
- Maintenance
- English
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
4d
Cycle Technician
Halfords —Bishop Auckland
- £11.25 - £13.11 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
4d
Maintenance Technician Electrical
Labman Automation —Stokesley
- £32,000 - £40,000 a year
- Full-time
- Schematics
- Computer literacy
- Maintenance
CAD Manager
Avove —Durham
- £48,500 - £60,000 a year
- Full-time
- AutoCAD
- CAD
- Computer literacy
- Employee assistance programme
Quick apply
Service Desk Technician
Indra Group UK & Ireland —Middlesbrough
- Weekend availability
- Customer service
- English
- Computer networking
- Paid training
- Employee assistance programme
Quick apply
7d
Workshop Controller
ABL 1Touch —Darlington
- £40,000 a year
- Microsoft Office
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
5d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Tools Technician
SunbeltRentals —Stockton-on-Tees
- £30,000 - £32,000 a year
- Maintenance
- Employee assistance programme
Quick apply
Field Service Engineer
KION Group AG —Newton Aycliffe
- Full-time
- Annual leave
Tool Room Technician
Faerch Group —Durham
- Up to £34,000 a year
- Monday to Friday
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Pharmacy Technician
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3h
Mechanical Engineer
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- CAD
Shift Electrical Maintenance Technician
Biffa Waste Services —Redcar
- £47,370 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Employee discount
Quick apply

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1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

it technician service jobs in newton aycliffe, dur

1st Line IT Support Technician

IT Support Technician

IT Support Technician

Service Technician Apprenticeship

Data Center Technician

CAD Technician

IT Technician

IT Technician

Cycle Technician

Maintenance Technician Electrical

CAD Manager

Service Desk Technician

Workshop Controller

2nd Line Support Technician

Tools Technician

Field Service Engineer

Tool Room Technician

Pharmacy Technician

Mechanical Engineer

Shift Electrical Maintenance Technician

I want to receive the latest job alerts for it technician service in newton aycliffe, dur

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