Client support coordinator Work, Jobs in Normanton, Wyk (with Salaries)

Client Support Coordinator
Harper James —Sheffield
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
8d
Client Care Coordinator (FTC)
IVC —Leeds
- Part-time
- Communication skills
- Annual leave
- Employee discount
12d
Wedding & Events Co-ordinator
Thicket Priory Ltd —York
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Quick apply
8d
Senior Creative Workflow Coordinator
Williams Lea —Leeds
- Up to £55,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Referral programme
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Project and Operations Co-Ordinator
Clearworld —Harrogate
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
Quick apply
14d
Customer Support Coordinator
Places for People —Sheffield
- £25,441 a year
- IT
- Annual leave
- Employee discount
Home from Hospital Coordinator
Carers' Resource —Harrogate
- £27,000 - £28,250 a year
- Part-time
- In-person
- Teaching
- Nursing
Quick apply
Lettings Coordinator
Moss Properties (Doncaster) Ltd —Doncaster
- £25,000 a year
- Full-time
- CRM software
- Social media management
- Organisational skills
Quick apply
Commercial Coordinator
Rivendell Europe Ltd —Leeds
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
- Life insurance
Quick apply
Project Coordinator - Maternity cover
WS Electrical Solutions Ltd —Wakefield
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
Private Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
2d
Team Coordinator (Personal Injury)
Leigh Day —Leeds
- Up to £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
People Coordinator
IMA —Leeds
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
Wedding and Events Co-ordinator
Weetwood Hall Estate —Leeds
- £30,000 a year
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
8d
Planning and Scheduling Team Leader
M Group —Leeds
- £34,000 - £38,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Planning Coordinator
M Group —Leeds
- £26,437 - £31,637 a year
- Business development
- IT
- Leadership
- Annual leave
- Employee assistance programme
Scheduler Coordinator
M Group —Leeds
- £26,437 - £31,637 a year
- IT
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Property Administrator / Property Accounts Coordinator (Part-Time)
Commercial Property Rotherham —Rotherham
- £26,000 - £32,000 a year
- Part-time
- Data entry
- In-person
- Communication skills
Quick apply
Event Coordinator
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d

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Client Support Coordinator

Harper James -
Sheffield

Quick apply

Job details

£30,000 - £35,000 a year
8 days ago

Benefits

Discounted gym membership
Car scheme

Qualifications

CRM software
Business development
Analysis skills
Organisational skills
HubSpot
Communication skills

Full job description

Client Support Coordinator

Location: Sheffield – Hybrid with a possibility of remote

Reporting line: You will report directly to our Client Operations Manager, ensuring alignment with firm wide goals and priorities.

Salary : £30-£35k depending on experience

About the Role

We are seeking an experienced and proactive Client Support Coordinator to oversee and enhance the firm’s client service delivery within our Client Operations function. This is a senior operational role, acting as the key escalation point for complex client matters and leading the day-to-day coordination of the Client Support Unit. You will bridge operational delivery and strategic service improvement, ensuring high standards of client care, data integrity, and efficiency across all client-facing processes. You will work closely with fee earners, Account Managers, Compliance, Accounts, Business Development and Marketing to ensure our client experience remains consistent, responsive and aligned with firm values.

What You Will Be Doing

You will play a central role in safeguarding and strengthening the firm’s client support operations. Your responsibilities will include:

Overseeing day-to-day client support activity, ensuring inbox triage, ticket management and query resolution are handled efficiently and professionally.
Acting as the senior escalation point for complex queries and minor complaints, ensuring timely and effective resolution.
Safeguarding HubSpot data integrity, including accurate association of finance and fee earner communications, maintaining workflow accuracy and ensuring reliable client records.
Managing plan renewals, closures and billing accuracy, ensuring data, rates and plan information remain aligned across systems.
Leading the operational management of Extend plans, including manual usage reconciliation, renewal and pricing support, tier changes and workflow updates.
Providing reporting support for client activity and plan performance, including legacy reporting requirements for specific Extend clients.
Liaising closely with Accounts, fee earners and Account Managers to resolve billing queries, reconcile data and maintain operational accuracy.
Monitoring service metrics and identifying opportunities to streamline processes and reduce manual workload.
Line managing and supporting junior team members to maintain service quality and consistency.

About Harper James

Harper James is a full-service commercial law firm designed specifically to support ambitious SMEs. Our unique subscription-based model is redefining how legal services are delivered, making high-quality legal support more accessible, transparent and commercially aligned. We have grown rapidly and recently secured private equity backing from LDC to support our next phase of expansion. This is an exciting time to join a firm that is leading innovation within legal services.

What We Are Looking For

We are looking for someone who combines operational oversight with a strong client service mindset and the confidence to engage senior stakeholders.

You will ideally have:

At least three years’ experience in client services, legal operations or business support within a legal or professional services environment.
Experience managing complex client escalations and service delivery workflows.
Strong working knowledge of CRM systems, ideally HubSpot, and operational reporting tools.
Experience producing and interpreting service performance data.
Proven ability to create or refine SOPs and training documentation.
Excellent written and verbal communication skills, with confidence working alongside senior stakeholders.
Strong organisational skills and the ability to prioritise and make sound decisions independently. Skills and Attributes
Calm and professional under pressure.

• Accountable for service quality and client outcomes. • Strong analytical mindset with a focus on improvement.

Confident leading and mentoring others.
Collaborative and able to build relationships across departments.
Proactive and solutions-focused.
Committed to confidentiality, professionalism and integrity.

The bottom Line

An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Death in service benefit.
Access to our electric car scheme
Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE

Quick apply

Refine Your Search

client support coordinator jobs in normanton, wyk

Client Support Coordinator

Client Care Coordinator (FTC)

Wedding & Events Co-ordinator

Senior Creative Workflow Coordinator

Office Coordinator

Project and Operations Co-Ordinator

Customer Support Coordinator

Home from Hospital Coordinator

Lettings Coordinator

Commercial Coordinator

Project Coordinator - Maternity cover

Private Services Coordinator

Team Coordinator (Personal Injury)

People Coordinator

Wedding and Events Co-ordinator

Planning and Scheduling Team Leader

Planning Coordinator

Scheduler Coordinator

Property Administrator / Property Accounts Coordinator (Part-Time)

Event Coordinator

I want to receive the latest job alerts for client support coordinator in normanton, wyk

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