It support engineer Work, Jobs in North Kilworth, Lec (with Salaries)

Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Azure
- Driving
- Mentoring
- Free parking
- Referral programme
Quick apply
14d
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
6d
Technical Support Engineer
M Group —Warwick
- 12 hour shift
- Windows
- IT
- Communication skills
- Employee discount
9d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Apprentice IT Engineer
Link Network Solutions —Wellingborough
- £12,000 - £15,000 a year
- Software troubleshooting
- IT
- In-person
Quick apply
2d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule
8d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Microsoft Office
- AWS

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Senior IT Support Engineer

Kazzoo Ltd
Leicester

Quick apply

Job details

Permanent
£35,000 - £40,000 a year
14 days ago

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

TCP
Cloud infrastructure
Driving Licence
Azure
DHCP
Driving
IT support
Mentoring
Computer networking
DNS
TCP/IP
Cybersecurity
Communication skills
Active Directory
VPN

Full job description

Senior IT SupportEngineer

£35,000 – £40,000 + Annual Performance Based Bonus + Training & Career Progression
Location: On-site / Support Desk

This is not a REMOTE role!

About the Role

We’re looking for a Senior IT Engineer to take a leading role in supporting and improving client IT environments. This position goes beyond day-to-day support - you’ll act as a technical escalation point, contribute to infrastructure design, and play a key role in delivering projects and driving best practices.

You’ll be joining a small team with huge ambitions, where your input genuinely matters. This is an opportunity to have a real impact, shape how services are delivered, and grow with the business.

If you enjoy solving complex problems, working with modern technologies, and having a direct influence on outcomes, this role offers the autonomy and variety to do exactly that.

*Due to the nature of this role, remote or hybrid working will not be considered*

What You’ll Be Doing

Acting as a technical escalation point for complex support issues
Delivering advanced remote and on-site support across client environments
Leading and contributing to projects (migrations, cloud adoption, infrastructure upgrades)
Supporting and optimising Microsoft 365, Azure, and hybrid environments
Designing and implementing secure, scalable IT solutions
Proactively monitoring systems and identifying improvements
Mentoring junior engineers and supporting team development
Building strong client relationships and providing expert guidance
Perform network troubleshooting and configuration.
Install, configure, and maintain hardware, software, and IT systems.
Perform regular system updates, patching, and security updates.
Assist with user account setup, permissions, and access control management.
Ensure compliance with data security, backup, and disaster recovery policies.
Monitor and manage client IT infrastructure using our support management software
Conduct scheduled maintenance and routine system health checks.
Maintain accurate system documentation and support records.
Keep the Support management software updated with current client system information and support activities.
Implement cybersecurity best practices to protect client environments.
Assist with security audits and vulnerability assessments.
Ensure all systems comply with company IT policies and procedures.
Communicate effectively with clients to resolve issues and ensure satisfaction.
Provide training and guidance to clients on IT systems and software.
Assist with IT asset management, including hardware inventory tracking and procurement.
Maintain accurate records of equipment, licenses, and infrastructure components.

What We’re Looking For

Essential:

Strong experience in a Level 3 / Senior IT support or infrastructure role
Deep understanding of Windows environments and networking (DNS, DHCP, TCP/IP, VPN)
Hands-on experience with Microsoft 365, Azure, and Active Directory
Proven ability to troubleshoot complex issues
Excellent communication and customer-facing skills

Desirable:

Experience in an MSP or multi-client environment
Knowledge of cybersecurity best practices
Relevant certifications (Microsoft, CompTIA, Cisco)

Why Join Us?

Annual bonus based on company and individual performance
Regular team days and social events
Use of a company pool vehicle for client site visits
Work on high-impact projects, not just support tickets
Be part of a growing company where you can make a real impact
Exposure to modern cloud and hybrid environments
Opportunities to influence technical decisions
Ongoing training and certification support
Clear progression into senior, lead, or specialist roles
Supportive, collaborative team culture

The Right Fit

You’re an experienced engineer who takes ownership, enjoys mentoring others, and looks beyond quick fixes to long-term improvements. You’re confident working in a fast-paced environment, directly with clients and want to play a key role in delivering high-quality IT services.

Job Type: Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Experience:

IT support: 5 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in north kilworth, lec

Senior IT Support Engineer

Technical Support Analyst

Technical Support Engineer

Help Desk Engineer

Apprentice IT Engineer

Regional Support Engineer

IT Field Service Engineer

EUC Engineer

Senior Service Desk Engineer

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