Services occupations Work, Jobs in Northallerton, Nyk (with Salaries)

Sales Administrator
Beaucare Medical —Harrogate
- £25,350 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
10d
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CareTech Group —Ripon
- £42,170 a year
- Part-time
- Experience working with children
- Organisational skills
- Communication skills
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NLB Corp. UK —Darlington
- Weekend availability
- Customer service
- Computer literacy
- Analysis skills
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- Weekend availability
- Customer service
- Analysis skills
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Creative Therapist/ CBT Therapist
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Sales Administrator

Beaucare Medical -
Harrogate

Quick apply

Job details

Full-time
£25,350 a year
10 days ago

Benefits

Employee assistance programme
Employee discount
Gym membership
On-site parking

Qualifications

Customer service call handling
Microsoft Excel
Microsoft Outlook
Inbound customer enquiry call handling
Returns processing
Stakeholder liaison
Administrative support experience
Sales administration
Internal department liaison
Microsoft Office Suite
Microsoft Office
Handling customer enquiries
Administrative experience
Client services
Customer interaction
Outbound calling
Communication skills
Time management

Full job description

Beaucare is a successful, rapidly growing national company, supplying a vast range of products to the care industry and commercial businesses, including janitorial, hygiene and medical equipment.

Beaucare:

Supplies a vast range of commercial business, charities and individual consumers.
Supplies to care homes, both individual and groups.
Prides itself in excellent customer liaison and response, both in sales and after sales services.
Offers a knowledgeable and dedicated sales team.
Supports its customers with a fully qualified service team.
Has a fleet covering the vast majority of the UK.

Job Purpose:

The Sales Administrator plays a key role in supporting all Sales Teams by delivering efficient administrative support and exceptional customer service. The role involves handling enquiries, managing sales administration processes, maintaining accurate records, and ensuring a smooth customer journey from enquiry through to resolution.

Accountabilities / Main responsibilities

Operational Tasks

Answer inbound customer telephone calls in a professional and timely manner.
Make outbound calls to customers regarding; orders, deliveries, collections, returns, quotations and account follow ups.
Resolve basic customer account queries, escalating where necessary.
Process and co-ordinate customer collections and product returns.
Support customers with online ordering portal setup, user administration, passwords resets and troubleshooting.
Monitor and maintain shared email inboxes.
Process customer orders, quotations and requests accurately.
Maintain accurate customer records.
Support the sales team with any general administration.
Assist with account creation and onboarding.
Liaise with internal departments to ensure customer requests are completed efficiently.

Communications:

Communicate professionally and promptly with customers and colleagues.
Respond to telephone and email enquiries in a timely manner.
Keep customers informed of progress on orders, returns, collections and account queries.
Escalate issues where appropriate.
Maintain positive working relationships across all departments.

Team Working

Work collaboratively with colleagues to achieve team and departmental objectives.
Provide support to other team members during busy periods or absence.
Contribute to a positive, supportive, and customer focused working environment.
Be flexible and willing to undertake additional responsibilities when required.

Skills

Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
High level of accuracy and attention to detail.
Confident telephone manner.
Problem solving skills.
Ability to prioritise workloads and manage multiple tasks.
Competent in all Microsoft office applications, particularly outlook and excel.
Ability to use and learn new business systems quickly.

Customer Service

Deliver excellent customer service at every opportunity.
Build positive relationships with customers through professional, friendly and efficient communication.
Take ownership of customer enquiries and ensure they are resolved promptly.
Manage customer expectations through regular updates and clear communication.
Promote the company’s products and services where appropriate.
Represent the company professionally and consistently upholds its values and reputation.

Data Protection

To comply with the company’s policies and supporting documentation in relation to data protection, information security and confidentiality.

Health and Safety

Be aware and implement your health and safety responsibilities as an employee.
To work with colleagues and others to maintain health, safety and welfare within the working environment.

Equalities

We aim to make sure that services are provided fairly to all sections of our community, and that all our existing and future employees have equal opportunities.
Ensure services are developed and delivered in accordance with the aims of equality in response to the needs of the service users.

Job Details:

Monday to Friday 9am - 5pm (30 minute lunch) 37.5hr per week
£25,350 per annum paid monthly
32 days holiday per year (inc bank holidays)
Free Gym Membership (Coach Gym Harrogate)
On-Site parking
Employee Assistance Programme
Death in Service
Employee Discount

Please submit a covering letter explaining the skills you possess and why you think the role would be suitable for you.

Job Type: Full-time

Pay: £25,350.00 per year

Ability to commute/relocate:

Harrogate HG2 8PA: reliably commute or plan to relocate before starting work (required)

Experience:

administration: 1 year (preferred)
Sales Administrative Support Occupations: 1 year (preferred)

Work Location: In person

Quick apply

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