Senior spa Work, Jobs in Northolt, Gtl (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
3d
Events Manager
Pennyhill Park Hotel & Spa —Bagshot
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
3d
Senior Educational Psychologist - Experts at Hand
Bracknell Forest Council —Bracknell
- £63,654 - £68,089 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Senior Designer
PARDGROUP SPA —London
- Organisational skills
- AI
- Communication skills
Quick apply
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Free parking
Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group
Alvarez and Marsal —London
- Full-time
- Spanish
- Data analysis skills
- English
10d
Spa Director
Four Seasons —London
- Full-time
- Hotel
- Marketing
- Employee discount
- Life insurance
11d
Senior Director SPA, Growth and Operations
Expedia —London
- Full-time
- Management
- No experience needed
- Master's degree
2d
Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group
Alvarez & Marsal —London
- Spanish
- Data analysis skills
- English
11d
Head of Spa - Soho Farmhouse
Soho House & Co. —London
- Hospitality
- Merchandising
- Leadership
- Employee discount
Quick apply
Senior Fitness Advisor
Bannatyne —Orpington
- £13.70 an hour
- Weekend availability
- IT
- Leadership
- Annual leave
- Employee assistance programme
Consultant Virologist
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £105,504 - £139,882 a year
- Full-time
- Hospital
- Annual leave
- Employee discount
Strategic Supplier Lead
Parliamentary Digital Service —London
- £73,806 - £86,444 a year
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Annual leave
10d
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
12d
Host
The Ned London —London
- £17.70 an hour
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Referral programme
10d
Campaign Leader - Novel Electronic Warfare Capabilities
Leonardo UK Ltd —Luton
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Flexible schedule
- Referral programme
Senior Support Worker (Outreach)
247 Cover —Croydon
- From £30,722 a year
- Weekend availability
- English
- Driving
- Care plans
- Free parking
- Store discount
Quick apply
Spa Receptionist
Rena City Spa —London
- £13.11 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Gym membership
Quick apply
Aesthetic Practitioner
Optical Express Group —Weybridge
- Weekend availability
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Senior Marketing Executive
Collinson —London
- Hybrid work
- Hotel
- No degree
- Organisational skills
8d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
3 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior spa jobs in northolt, gtl

Duty Manager

Events Manager

Senior Educational Psychologist - Experts at Hand

Senior Designer

People Manager

Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group

Spa Director

Senior Director SPA, Growth and Operations

Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group

Head of Spa - Soho Farmhouse

Senior Fitness Advisor

Consultant Virologist

Strategic Supplier Lead

E-Commerce Manager

Host

Campaign Leader - Novel Electronic Warfare Capabilities

Senior Support Worker (Outreach)

Spa Receptionist

Aesthetic Practitioner

Senior Marketing Executive

I want to receive the latest job alerts for senior spa in northolt, gtl

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