Service analyst Work, Jobs in Park Gate, Ham (with Salaries)

Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Data Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- University
- Employee discount
7h
Data Visualisation and Automation Analyst
B&Q —Eastleigh
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
Higher Intelligence Analyst
Home Office —Portsmouth
- £41,750 - £44,250 a year
- Part-time
- Analysis skills
- Presentation skills
- Travel
- Annual leave
6d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Business Analyst
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
6d
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Digital Business Analyst
University Hospital Southampton NHS Foundation Trust —Southampton
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- No degree
- Time management
5d
Reinsurance Analyst
Gallagher Re —Lee
- Microsoft Powerpoint
- Microsoft Excel
- English
Senior Data Analyst
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
13d
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
IT Service Management Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Communication skills
13d
Service Delivery Analyst
kingfisher —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
Senior Data Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee assistance programme
12d
PMO Analyst - Highways
Civic Recruitment Limited —Chichester
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
11d
Third Party Security Analyst
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
IMO Analyst
Ageas —Eastleigh
- £32,500 - £52,800 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Radar Trials - Data Analyst
QinetiQ —Chichester
- Full-time
- Engineering
- Data analysis skills
- Maths
- Employee discount
Lead Strategic Planning Analyst
Ageas —Eastleigh
- £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
13d

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Customer Data Insights Analyst

B&Q -
Eastleigh

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
R
SQL
Confluence
Agile
Python

Full job description

Overview:

Permanent

Up to £ 50,000+ Pension + BUPA + ShareSave + 6.6 weeks holiday

Southampton/ Paddington Office ( few days per month )

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Customer Data Analyst and you’ll be a big part of this.

Working within the Analytics and Data Science team, you’ll turn data into powerful insights that make a real impact. You’ll collaborate with a wide range of stakeholders to deepen our understanding of customers, helping to shape future strategy, enhance the customer experience, drive engagement and revenue, and improve business efficiency across B&Q and TradePoint.

What's the job?:

Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates.
Working within a matrix structure with other analysts, delivering a wide range of analytical products and projects, focusing on customer behaviour.
Deliver PIRs related to the B&Q Loyalty schemes (Club & TradePoint) and CRM activities: identifying opportunities and making informed recommendations.
Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix.
Support on deep-dives and incremental analysis into performance to generate actionable insights.
Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information.
Alongside the Analytics Manager, help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.

What we need::

Strong SQL skills, with experience in Python and/or R
Experience working in Agile, matrix environments, collaborating across teams and adapting to change
Hands-on experience with cloud data platforms (e.g. Databricks, Snowflake, BigQuery) to analyse large, complex datasets
Proven experience in marketing campaign design and analysis, using customer data to optimise journeys, retention, and loyalty
Solid grounding in statistical analysis (e.g. hypothesis testing, confidence intervals, p-values)
High attention to detail, with a focus on data accuracy, validation, and quality
Strong understanding of data governance and data quality best practices
Interest in customer behavioural analysis and omnichannel personalisation
Experience using Jira and Confluence for workload management and documentation

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

service analyst jobs in park gate, ham

Customer Data Insights Analyst

Data Analyst

Data Visualisation and Automation Analyst

Higher Intelligence Analyst

Support Analyst - Application Support

Business Analyst

Analytics Manager - CRM

Digital Business Analyst

Reinsurance Analyst

Senior Data Analyst

Data Analysis and Insight Lead

IT Service Management Analyst

Service Delivery Analyst

Senior Data Analyst

PMO Analyst - Highways

2nd Line Technical Analyst

Third Party Security Analyst

IMO Analyst

Radar Trials - Data Analyst

Lead Strategic Planning Analyst

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

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service analyst jobs in park gate, ham

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Explore jobs in more locations

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK. Equality and Inclusion

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion