Customer relations Work, Jobs in Pembury, Ken (with Salaries)

Employee Relations Consultant
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
International Sales/Admissions Officer
Buckswood School —Hastings
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
9d
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
HR Case Manager - Field Based ( Nationwide travel)
Iceland —South Croydon
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Customer Relations Case Specialist
OSB Group —Chatham
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
1d
Digital PR & Outreach Manager
AXA —Royal Tunbridge Wells
- Up to £45,000 a year
- Analysis skills
- Project management
- Organisational skills
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
14d
Sales Streamer
SIKXX LTD —Medway
- £15 an hour
- Part-time
- Remote
- Sales
- Social media management
- Communication skills
- Flexitime
- Work from home
Quick apply
1d
Communications Coordinator
Thales —Crawley
- Full-time
- Data analysis skills
- Annual leave
- Employee assistance programme
7d
General Merchandise Manager
Sainsbury's —Royal Tunbridge Wells
- From £32,700 a year
- Management
- Leadership
- Employee discount
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree
10d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
8d
Customer and Trading Manager - Nightshift
Sainsbury's —Royal Tunbridge Wells
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Administrator (Careers & Employability)
University of Kent —Chatham
- £24,685 - £26,093 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- University
8d
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Customer Service Advisor – Spanish Speaker
Fender —East Grinstead
- Microsoft Word
- Spanish
- Microsoft Excel
Senior Individual Giving Officer
ellenor —Gravesend
- £27,857 - £30,997 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Marketing
- Annual leave
- Employee assistance programme
Housing Strategy and Customer Relations Apprentice
Medway Council —Gillingham
- £296 a week
- Call to connect
- Data entry
- Organisational skills
- IT
- Annual leave
- Employee discount
BA Euroflyer Head of Flight Crew
British Airways —Gatwick Airport
- £69,000 - £76,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
- Employee discount
2d
Claims Intelligence Analyst
The Granite Group —Sevenoaks
- £27,000 - £35,500 a year
- Full-time
- Hybrid work
- Time management
- Flexible schedule
Quick apply

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customer relations jobs near pembury, ken

Employee Relations Consultant

Hastings Direct -
Bexhill

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Financial services
Communication skills

Full job description

Job Title: Employee Relations Consultant

Location: Leicester or Bexhill (hybrid)

Welcome to Hastings Direct - Pam Angel (HR Director)

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Role overview

As one of our Employee Relations Consultants within HR, you’ll be aligned to a specific business area and work closely with our leaders, working autonomously to support and coach leaders on colleague issues, with a strong focus on managing risk, driving consistency and enabling effective organisational change. You’ll be proactive and play an active role in supporting both our commercial objectives and our people strategy in a dynamic and fast-moving environment.

Job details – you’ll need to have demonstrable experience in:

Partnering with your aligned business area and supporting the delivery of agreed commercial and people outcomes through informed coaching, employee relations expertise and change initiatives
Proactively working with our leaders to drive early identification and resolution of issues across core areas
Coaching leaders to understand and apply agreed policies and processes, ensuring we’re supporting consistent and fair decision making
Managing employee relations casework end-to-end, including advising and coaching leaders on best practices to achieve fair and reasonable outcomes for both colleagues and the business
Identifying and highlighting trends emerging from casework in order to support the leadership team in addressing key risk and improvement areas, providing effective and insightful reporting
Overall management of complex employee relations matters in a highly regulated, fast-paced environment

Essential skills/experience:

Strong experience within Employee Relations within a highly regulated environment (such as insurance, financial services etc.)
Must have experience in supporting companies through periods of organisational change; proven ability and experience in planning, leading and supporting organisational change programmes, alongside a strong understanding of redeployment/alternative principles including identifying suitable roles, managing a fair selection process and minimising risk through effective redeployment strategies
Comfortable operating at pace, managing multiple priorities simultaneously with the ability to adapt to evolving business needs
Proven experience leading collective and individual consultation processes including working with Trade Unions and colleague forums
A strong understanding of the Employment Rights Act 2025, with the ability to translate legislative requirements into practical and commercially sound ER advice – with outstanding written and verbal communication skills to be able to explain complex issues in a clear and practical manner
Have a clear understanding of processes involving absence management, conduct, grievances and performance management cases – including the use of MI

The interview process

Our interview process involves the below:

Recruiter intro/screening call
1st stage interview with Employee Relations Team Leader(s)

2nd interview with Hiring Leader/Employee Relations Manager
3rd interview with Head of Employee Relations

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Regrettably, we are unable to offer sponsorship for this role.

Benefits: In addition to a competitive salary you will also receive…

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

Refine Your Search

customer relations jobs in pembury, ken

Employee Relations Consultant

International Sales/Admissions Officer

Community Engagement Manager - Healthcare

HR Case Manager - Field Based ( Nationwide travel)

Customer Relations Case Specialist

Digital PR & Outreach Manager

SARG Stakeholder Events Co-Ordinator

Sales Streamer

Communications Coordinator

General Merchandise Manager

Head of Evaluation & Insights

Associate Director- Programme Delivery

Customer and Trading Manager - Nightshift

Administrator (Careers & Employability)

Senior Reward Specialist - 12 month Fixed Term Contract

Customer Service Advisor – Spanish Speaker

Senior Individual Giving Officer

Housing Strategy and Customer Relations Apprentice

BA Euroflyer Head of Flight Crew

Claims Intelligence Analyst

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