Customer support and product specialist Work, Jobs in Penshurst, Ken (with Salaries)

Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support and Product Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Analysis skills
- Bachelor's degree
- APIs
Quick apply
Customer Service Advisor
AXA —Royal Tunbridge Wells
- £26,228 a year
- Rotating shift
9h
Commercial Researcher
Carbon3 —Mereworth
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
- Annual leave
Quick apply
Sales Assistant
Topps Tiles —Tonbridge
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Product Specialist
Atlas Copco Group —Burgess Hill
- Hybrid work
- Data analysis skills
- English
- Analysis skills
4d
Customer Service Advisor
AXA UK —Royal Tunbridge Wells
- £26,228 a year
- Full-time
- Annual leave
15h
Business Development Representative (Kent Fully Remote) (Remote)
Freshteam —Sevenoaks
- Full-time
- Remote
- Computer literacy
- Salesforce
- Business development
10d
Claims Handler
The Granite Group —Sevenoaks
- £28,747 - £38,160 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Flexible schedule
Quick apply
Technical Product Support Executive
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
7d
Customer Service Specialist
Landmark Information Group —West Malling
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Stores Administrator
Stannah —Orpington
- Full-time
- Continuous improvement
- Warehouse experience
- Free parking
- Annual leave
Quick apply
5d
Household Claims Handler
The AA —Royal Tunbridge Wells
- Up to £30,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
5d
Sales Assistant
Chandlers Roofing Supplies —Tonbridge
- Full-time
- Computer skills
- In-person
- Communication skills
- Paid training
- Annual leave
Quick apply
12d
Sales - Sales Advisor - UK
New Look —East Grinstead
- Part-time
- Customer service
2d
Customer Service Specialist
PetsCorner —Crawley
- £24,000 - £26,000 a year
- Full-time
- Social media management
- Data entry
- Time management
3d
Sales Assistant
Jollyes Pets —Dartford
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
Product Manager - Industrial Gases (Purity & Specialty)
Servomex —Crowborough
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Product management
- Annual leave
- Flexible schedule
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Process Specialist - Specialist Support - London, UK
Infosys —London
- Microsoft Word
- Communication skills
- Banking

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customer support and product specialist jobs near penshurst, ken

Product Support Specialist

The Good Travel Collective
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
£29,000 - £34,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Software troubleshooting
Customer service
Technical support
Quality control
IT support
Customer support
Application support

Full job description

Full time, Monday to Friday, 37.5 hours per week

Remote or Hybrid (2 days based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices) with flexibility to travel to attend team meetings as and when required.

Salary: £29,000 - £34,000 per annum plus 10% bonus

The ‘Good’ things you can get:

Birthday day off work
Contributory Pension Scheme – matched up to 8%
Life Assurance – up to 4 x salary
Health cash plan including Gym and retail discounts
Employee Assistance Programme and Virtual GP
YuLife Wellbeing & ESG app
Employee Service Award Scheme recognising service levels with gifts, experiences and holidays
Family friendly policies including enhanced Mat/Pat leave and SPP
Free Will writing service
Employee Referral Scheme
Employee Volunteering days and matched charitable donations
Social events
Discounted Travel
Educational trips

The Good Travel Collective is looking for a Product Support Specialist to keep our travel technology running smoothly, adopted confidently and continuously improved as we grow. Sitting at the heart of 2nd line support, you’ll turn user challenges into smart fixes, support change, and help teams get the best from our platforms.

You’ll join a values-led business with bold five-year growth plans, backed by the wider John Good Group. If you enjoy solving technology problems, supporting end users and driving better ways of working, this is a brilliant opportunity to make a real impact.

This role is centered around technology support directly relating to travel systems rather than a generic IT role.

What you’ll be doing:

Be the go-to contact for colleagues who need support with our travel technology platforms.
Help roll out new technology and system improvements through testing, training and clear communication.
Troubleshoot issues across booking tools, mid-office systems and integrations.
Create practical training, user guides and best practice resources that people will use.
Use system performance data and user feedback to spot improvements and make them happen.

About you

You’ll be a confident Product Support Specialist with hands-on experience supporting technology in a Travel Management company. You’ll be curious, practical and motivated by helping people work smarter.

We’d love to hear from you if you bring:

Experience with online booking tools across air, hotel, rail and car.
Knowledge of profile management systems, GDS, product suites and quality control workflows.
Understanding of duty of care systems and support ticket management tools.
Strong process thinking and a confident approach to problem solving.
Excellent customer service, clear communication and a collaborative team mindset.

About us

Good Travel Management acquired and merged with CT Business Travel in October 2024 to become The Good Travel Collective. Today, we’re a £90m+ business with ambitious plans to double in size over the next five years. As part of the John Good Group, a sixth-generation family business, we’re driven by a strong commitment to People, Planet and Performance.

Diversity

We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.

GDPR

John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

Pay: £29,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time

Application question(s):

Do you have experience in supporting Travel system products?

Work Location: Hybrid remote in Royal Tunbridge Wells TN2 3XF

Quick apply

Refine Your Search

customer support and product specialist jobs in penshurst, ken

Product Support Specialist

Customer Support and Product Specialist

Customer Service Advisor

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Sales Assistant

Product Specialist

Customer Service Advisor

Business Development Representative (Kent Fully Remote) (Remote)

Claims Handler

Technical Product Support Executive

Customer Service Specialist

Stores Administrator

Household Claims Handler

Sales Assistant

Sales - Sales Advisor - UK

Customer Service Specialist

Sales Assistant

Product Manager - Industrial Gases (Purity & Specialty)

Learning & Communications Coordinator

Process Specialist - Specialist Support - London, UK

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