It Work, Jobs in Pentyrch, Crf (with Salaries)

Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
14d
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
IT Support and Information Assurance Specialist
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
10d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Operations Lead (Admiral Money)
Admiral —Cardiff
- Azure
- Management
- AWS
- Annual leave
3d
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
13d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Customer service
- Travel
- IT
1d
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC
Control Risks —Cardiff
- ERP systems
- Analysis skills
Quick apply
Systems Administrator
Bridgend County Borough Council —Bridgend
- £20,388 - £21,419 a year
- Part-time
- Hybrid work
- Communication skills
19h
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Solution Architect
Amentum —Cardiff
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Bar Staff In It Together Festival 2027
Hospitality Recruitment Heads —Port Talbot
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Catering Staff In It Together Festival
Hospitality Recruitment Heads —Port Talbot
- £10 - £14 an hour
- No experience needed
- English
- Flexible schedule

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IT Support and Systems Assistant
Cerebra —Cardiff
Support basic administration of Microsoft 365, Active Directory / Entra ID, groups, shared mailboxes, and access permissions under supervision.
£24,000 a year
Quick apply
14d
Community Assistant
Welsh ICE —Caerphilly
You might come from hospitality, retail, reception, events, customer service, community work or something completely different. Pay: £26,400.00 per year.
£26,400 a year
Quick apply

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Service Desk Engineer

Integer IT & Telecom Services Ltd
Cardiff

Quick apply

Job details

Permanent | Full-time
From £24,500 a year

Qualifications

Microsoft Windows Server
Jira
TCP
SCCM
BMC Remedy
Customer service
Software deployment
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a skilled and dedicated Service Desk Engineer to join our dynamic IT support team. The ideal candidate will possess a strong technical background and excellent customer service skills, ensuring that all users receive timely and effective support. This role involves troubleshooting a variety of hardware and software issues, providing desktop support, and maintaining effective communication with users to resolve their IT-related problems.

Responsibilities

Provide first-line technical support for hardware and software issues across various operating systems, including Microsoft Windows and macOS.
Troubleshoot and resolve issues related to computer networking, VPNs, firewalls, and TCP/IP configurations.
Assist users with Active Directory management, including user account creation and permissions.
Conduct software troubleshooting for applications within the Microsoft Office suite and other business-critical software.
Maintain documentation of support requests using tools such as BMC Remedy, ServiceNow, or Jira.
Perform desktop support tasks, including installation, configuration, and maintenance of computer hardware.
Monitor system performance and conduct regular analysis to identify potential issues before they escalate.
Collaborate with other IT teams to ensure seamless service delivery and resolution of complex technical problems.
Provide training and guidance to end-users on best practices for IT usage.

Experience

Proven experience in a technical support or help desk role is essential.
Strong understanding of computer networking principles and protocols (TCP, DNS).
Familiarity with Microsoft Windows Server environments and Active Directory management is required.
Experience with SCCM for software deployment is advantageous.
Knowledge of Linux operating systems is a plus.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Strong customer service orientation with a commitment to resolving user issues efficiently.
Analytical skills to assess problems effectively and implement appropriate solutions. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as a Service Desk Engineer.

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

it jobs in pentyrch, crf

Service Desk Engineer

IT Support and Systems Assistant

IT Support Team Leader

IT Support and Information Assurance Specialist

Service Desk Advisor (First Line Helpdesk)

Senior Service Desk Analyst

IT Operations Lead (Admiral Money)

Senior Group IT Business Support Partner

Service Desk Technician

Technical Support Officer - End User Hardware and Devices

IT Customer Service Advisor

Technical Support Analyst

Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC

Systems Administrator

IT Technician

Product Technical Support Engineer - TMS

Solution Architect

Bar Staff In It Together Festival 2027

Catering Staff In It Together Festival

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