Key account manager home office Work, Jobs in Perth, Pkn (with Salaries)

Factoring Officer
Caledonia Housing Association —Perth
- £39,190 - £46,009 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
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W. L. Gore & Associates —Dundee
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Castle Water Ltd —Blairgowrie
- £25,000 - £30,000 a year
- Weekend availability
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Online Manager
ASDA —Perth
- Weekend availability
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Optical Manager
ASDA —Dundee
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The Natural Energy Company —Newport-On-Tay
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ASDA —Perth
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Key Account Manager
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Factoring Officer
Caledonia Housing Association —Perth
A full UK driving licence and access to own vehicle is essential. Build effective relationships with customers and stakeholders, resolving enquiries and…
£39,190 - £46,009 a year
2d

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Factoring Officer

Caledonia Housing Association -
Perth

Apply Now

Job details

Fixed term contract
£39,190 - £46,009 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Paid volunteer time

Qualifications

Driving Licence
Client engagement
Stakeholder liaison
Complaint handling
Cost control
Continuous improvement
Continuous improvement cycles oversight
Client services
Customer interaction
Household contractor coordination
Data transformation
Communication skills
Property management

Full job description

Job Title: Factoring Officer

Location: Hybrid Working (offices based in Dundee & Perth )

Contract: Fixed Term Contract (2 years)

Hours: 35 hours per week (Mon-Fri)

Salary: £39,190 - £46,009 per annum + Car Allowance

Closing Date: Midnight on Wednesday 26th August

An opportunity to make a positive impact on peoples’ lives and community.

Awarded Housing Association of the Year 2025 & 2026, Caledonia Housing Association is one of Scotland’s leading social housing providers and is recognised by Best Companies as one of the top UK housing associations to work for.

Our vision is to provide “homes and communities that make lives better”. We are committed to providing high-quality affordable housing, building new homes and transforming customer services. Caledonia Housing Group provide services to over 5,300 homes and in excess of 2,000 private owners across 8 local authority areas.

About the role
Reporting to the Asset Manager, the Factoring Officer will play a key role in shaping the future of our factoring service, ensuring compliance with all regulatory requirements while driving digital and data improvements. Through a customer-focused approach, you will identify opportunities to modernise processes, improve performance, enhance service delivery and provide demonstrable value for money for customers and the Group.

Within this role there will be the requirement to travel across our areas of operation on occasion. A full UK driving licence and access to own vehicle is essential.

Key responsibilities

Deliver an efficient, customer-focused factoring service to homeowners and mixed-tenure developments.
Manage homeowner accounts, service charges, billing and debt recovery.
Monitor contractors to ensure services are delivered to agreed standards and provide value for money.
Ensure compliance with all relevant current legislation, service standards and best practice.
Monitor and control delegated expenditure in line with budget provision.
Undertake estate inspections and proactively address maintenance and service issues.
Build effective relationships with customers and stakeholders, resolving enquiries and complaints professionally.
Drive continuous improvement and modernisation of factoring services through digital innovation, data-driven decision making and process optimisation.
Contribute to the Group's wider digital and data transformation agenda, enhancing customer experience and operational performance.

What you will bring

Experience of estate management, factoring, housing maintenance/ management, surveying or letting agency.
Demonstrable responsibility for budgetary control and performance management.
A proven track record of delivering excellent customer service and achieving positive outcomes for customers.
Strong communication and interpersonal skills, with the ability to build effective relationships and engage confidently with homeowners, residents, representative bodies, contractors and other stakeholders
Legal knowledge of the obligation and requirements of landlords and property owners
A strong understanding of housing, reactive maintenance and factoring services and the legislative and regulatory framework and associated requirements.
HNC. or equivalent in a relevant professional discipline would be advantageous

A place where everyone can thrive
The Factoring Officer is a Hybrid Role, which means you will work flexibly from a range of sites including: working from home, and at our Caledonia Group Offices (based in Dundee or Perth) for a minimum of two days per week.

As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits:

36 days annual leave, increasing with service
Promotion of work-life balance and flexi-time system
Car allowance
Sector leading pension scheme, matched up to 12% by us
Salary sacrifice schemes for pension, electric vehicle leasing & cycle to work
FREE membership of a healthcare cash plan, including cover for dependents
Paid Volunteering Day
Wellbeing services offering support and confidential advice when you need it most

Please click on the ‘Apply’ link or visit the ‘Join Us’ section of our website www.caledoniaha.co.uk

Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community. A registered charity no: SC013988.

The Group actively encourages the recruitment of staff with disabilities and will make reasonable adjustments at all stages of the recruitment process as required.

Apply Now

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key account manager home office jobs in perth, pkn

Factoring Officer

Key Account Manager - Home Office

Key Account Manager

Online Manager

Optical Manager

Social Media Content Creator

Pharmacist

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