Customer service Work, Jobs in Plymouth, Dev (with Salaries)

Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
4d
Customer Advisor
Boots —Plymouth
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2d
CX Team Member
Foot Locker —Plymouth
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Customer Service Assistant
Tenpin —Plymouth
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor
The Perfume Shop —Plymouth
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
8d
Team Member (Delivery)
NEXT —Plymouth
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Retail Sales Assistant with Customer Support
BEACON ELECTRICAL —Plymouth
- From £27,685 a year
- Full-time
- Sales
- Customer service
- Electrical experience
- Free parking
- Store discount
Quick apply
8d
Team Member
NEXT —Plymouth
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
13d
Customer Team Member
Co-op —Plymouth
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
2d
Team Member (Stock)
NEXT —Plymouth
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Night Team Member
The Duke of Cornwall —Plymouth
- £13.01 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Retail Sales Advisor - Plymouth
Oak Furnitureland —Plymouth
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
e-Portfolio Project Assistant Administrator
Plymouth University —Plymouth
- £24,685 - £26,093 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2h
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Plymouth
- Temporary
- Customer service
Customer Service Advisor
Capitol Students —Plymouth
- From £27,768 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Customer Sales Representative
Placement Professionals —Plymouth
- £600 a week
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
11d
Receptionist
Genting —Plymouth
- £12.75 an hour
- Part-time
- Customer service
- Front desk
- IT
- Employee assistance programme
Quick apply
Front of House Team Member (Bank)
Nuffield Health —Plymouth
- £12.84 an hour
- Part-time
- Computer skills
- Café
- Communication skills
10d
Front Desk Crew Member - Moxy Plymouth
Hotel Co 51 —Plymouth
- £13.62 an hour
- Full-time
- English
- Hotel
- Employee discount
Quick apply
3d
Customer Service Agent
Auxillis —Plymouth
- £28,734 a year
- Annual leave
- Employee discount
Quick apply
2d

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Customer Service Advisor

CMO SUPERSTORES LTD
Plymouth

Quick apply

Job details

Full-time
£13.39 - £13.40 an hour
4 days ago

Benefits

Cycle to work scheme
Company events
Employee assistance programme
On-site parking

Qualifications

Customer service
Computer literacy
English

Full job description

Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour

Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)

Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple specialist eCommerce stores. We are seeking self-motivated, organised and experienced Customer Service Advisors to join our team based at our head office in Plymouth.

The position of the Customer Service Advisor involves handling routine and specialist after-sales enquiries in a friendly and supportive manner. Your presence will be vital to our business as you provide support and assistance to our valued customers. Your main responsibility is to provide the highest level of customer service through various channels such as online chat, phone, or email. This position involves direct interaction with customers in a sales and service environment, where specific targets are set to help achieve organisational goals. In addition to communication with customers, you will also collaborate with suppliers and other departments to address customer concerns.

We are looking for someone who has experience in a similar office-based customer service role. As a successful candidate, you'll be an excellent communicator with a friendly telephone manner and a high standard of written and spoken English. We are also seeking a team player with a positive attitude, who embraces challenges with a can-do mindset. Someone with the ability to multi-task effectively with great attention to detail and always willing to go the extra mile.

Responsibilities

Act as first point of contact for the company, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate
Liaising with suppliers, as required, to work through customer issues
Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers
Escalate customer issues to the Team Manager or Senior Advisor
Ensure work is completed within SLA's
Maintain and follow up on ongoing issues
Follow all processes accurately
Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks
Entering accurate notes into a database, including dates for follow up calls
Develop and retain product knowledge by attending supplier training events
Work collaboratively by sharing ideas, knowledge and resources
Undertake any further relevant research, development or training as required
As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload

CMO SUPERSTORES Ltd is an equal opportunities employer.

A note to all applicants - CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind

Requirements

Good telephone manner
Friendly and tactful personality
Experience of similar customer service role
Computer literate with a high standard of written and spoken English
Ability to absorb new information quickly
Problem solving skills
Ability to work to targets
Team player with a ‘can do' approach
Communicates effectively with others
Trustworthy and reliable time keeper

Benefits

Monthly team bonus based on target earnings
Extra day off every fortnight
Employee Assistance Programme
Cycle to work scheme
Medicash
On-site parking
Company events
Competitive holiday allowance

Quick apply

Refine Your Search

customer service jobs in plymouth, dev

Customer Service Advisor

Customer Advisor

CX Team Member

Customer Service Assistant

Sales Advisor

Team Member (Delivery)

Retail Sales Assistant with Customer Support

Team Member

Customer Team Member

Team Member (Stock)

Night Team Member

Retail Sales Advisor - Plymouth

e-Portfolio Project Assistant Administrator

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Advisor

Customer Sales Representative

Receptionist

Front of House Team Member (Bank)

Front Desk Crew Member - Moxy Plymouth

Customer Service Agent

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