It support engineer Work, Jobs in Pocklington, Ery (with Salaries)

IT Support Engineer
Reds10 Manufacturing Limited —Driffield
- £28,000 - £32,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
- Sick pay
Quick apply
10d
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Azure
- Computer Science
- Employee assistance programme
- Employee discount
8d
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply

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IT Support Engineer
Reds10 Manufacturing Limited —Driffield
Manage user accounts and access via Azure Entra ID. Reporting to the Head of IT Operations you will act as a first point of contact for all technology support…
£28,000 - £32,000 a year
Quick apply
10d
IT Support Assistant
GEV Wind Power —Hessle
Respond to incidents and service requests through our ticketing system, telephone, and remote support tools. Alternatively, a minimum of 2 years' experience in…
£25,000 - £30,000 a year
Quick apply

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IT Support Engineer

Reds10 Manufacturing Limited
Driffield

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
10 days ago

Benefits

Company pension
Canteen
Private medical insurance
Sick pay
On-site parking

Qualifications

Azure
Microsoft Outlook
Software troubleshooting
IT support
Organisational skills
SharePoint
IT
Communication skills
Active Directory
Help desk

Full job description

At Reds10, we are redefining construction for the modern world.

We design, build and deliver buildings — from homes and schools to hospitals and essential infrastructure. With five factories and offices in London, Leeds, Slough and Driffield, our modern approach to construction helps us to build faster, more efficiently, and more sustainably.

We are looking for a proactive and customer-focused IT Support Engineer to join our IT Operations team. Reporting to the Head of IT Operations you will act as a first point of contact for all technology support across our offices, factory, and site locations, ensuring a smooth and reliable IT experience for all users.

This is a hands-on role suited to someone who enjoys problem-solving, thrives in a fast-paced environment, and is keen to develop their technical skills across modern cloud technologies.

Key Responsibilities

IT Support & Service Delivery

Act as a first point of contact for IT support requests across the Reds10 Group
Manage and resolve helpdesk tickets, including triaging, prioritising, and escalating issues
Provide in-person, remote, and deskside support for hardware, software, and connectivity issues
Maintain clear and professional communication with users throughout issue resolution

Device & Asset Management

Set up, configure and deploy laptops and devices for new starters
Support joiners, movers, and leavers processes (onboarding/offboarding)
Maintain accurate records within the IT asset register
Perform routine maintenance, updates, and patching across devices

End-User Technology

Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
Manage user accounts and access via Azure Entra ID
Assist with software installation, licensing, and troubleshooting
Provide support for office network and connectivity issues

Project & Infrastructure Support

Assist the Head of IT Operations with IT projects and infrastructure tasks
Support and develop skills in Azure environment build and management
Contribute to IT documentation and knowledge base articles
Assist with security and compliance initiatives, including ISO 27001 activities

About You

We’re looking for someone who is enthusiastic about technology and delivering excellent service, with:

Experience in an IT support or helpdesk role
Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Exposure to Azure Entra ID or Active Directory
Solid troubleshooting skills across hardware, software, and connectivity
Excellent communication skills – able to explain technical issues clearly to non-technical users
Strong organisational skills with the ability to manage a ticket queue independently
A genuine interest in IT and a desire to continuously learn and develop
A customer-first mindset with a high standard of service delivery

Why Join Us?

Opportunity to work across diverse environments (office, factory, and site)
Exposure to modern cloud technologies, including Azure
Involvement in IT projects and infrastructure development
Supportive team environment with opportunities for growth and learning

Please note that this role will require Baseline Personnel Security Standard (BPSS) Security Check as part of our recruitment process.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Company pension
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in pocklington, ery

IT Support Engineer

IT Support Engineer - North Region (6 month FTC Based York area)

1st Line Support Engineer

IT Desktop Engineer

1st Line Support Engineer – Layer8

Level 3 Support Analyst - AI Specialist

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