Technical support Work, Jobs in Pocklington, Ery (with Salaries)

Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
8d
IT Support Engineer
Reds10 Manufacturing Limited —Driffield
- £28,000 - £32,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
- Sick pay
Quick apply
9d
1st Line Support Technician
Tevalis —Kingston upon Hull
- £28,000 a year
- Weekend availability
- Hospitality
- Software troubleshooting
- In-person
- Free parking
- Employee assistance programme
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
Product Support Specialist
The Good Travel Collective —Hessle
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Support Assistant
GEV Wind Power —Hessle
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Cranswick PLC —Brough
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Profit sharing
Quick apply
13d
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
1st Line IT Engineer
Wren —Barton-upon-Humber
- £26,500 - £28,000 a year
- Continuous improvement
- IT
- In-person
- Employee discount
- Gym membership
Quick apply
8d
Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
7d
IT Technician
Pro-Pak Foods Ltd —Malton
- £32,000 - £35,000 a year
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
2d
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
5d
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Azure
- Computer Science
- Employee assistance programme
- Employee discount
7d
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Annual leave
- Employee discount
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
Client Solutions Specialist
DNA Payments —Kingston upon Hull
- Employee assistance programme
Quick apply
IT Desktop Field Engineer
Wren —Barton-upon-Humber
- Azure
- Software troubleshooting
- Windows
- Employee discount
- Gym membership
Quick apply

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Technical Support Specialist

Beckman Coulter Diagnostics -
York

Apply Now

Job details

Full-time
8 days ago

Benefits

Annual leave

Qualifications

Driving Licence
Engineering
English
Technical support
Bachelor's degree
Automotive diagnostics
Communication skills
Information Technology

Full job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The L2 Hardware and Application System Support Specialist- Clinical Chemistry and Blood banking will be responsible for delivering expert and timely technical support for diagnostic hardware systems, which is crucial for maximizing customer satisfaction and ensuring product uptime. This role is also vital in leading proactive initiatives aimed at enhancing service organization efficiency across Europe, ultimately optimizing service delivery and operational costs.

This position reports to the Manager of technical support and escalations- Clinical Chemistry and Blood Banking and is part of the European Technical support team located in United Kingdom working remotely to cover the European countries.

In this role, you will have the opportunity to:

Expert Technical Support: Provide in-depth hardware and biochemical troubleshooting for diagnostic systems, assisting local engineers and application teams, and optimizing reagent usage.
Proactive Customer Engagement: Respond promptly to customer inquiries, manage escalations, ensure customer satisfaction through follow-ups, and provide scientific insights on product performance.
Maintenance Oversight & Remote Resolution: Ensure all repair and maintenance activities comply with service manuals and standards, while providing remote troubleshooting to minimize downtime.
Continuous Learning & Training Development: Maintain comprehensive product knowledge, stay updated on advancements, and develop/deliver training to enhance skills across Europe for both internal teams and customers.
Cross-functional Collaboration: Collaborate cross-functionally with Sales, Product Management, Quality/Regulatory, and Engineering/Applications to provide technical expertise, customer feedback, and support new system implementations, while also contributing to quality improvement, regulatory compliance, and enhancing overall product and service efficiency.

The essential requirements of the job include:

Educational Background: An Associate's or bachelor’s degree in biomedical engineering, Electronics, IT, Science, or a related field is required with a minimum of 3 years of technical support experience, specifically with hardware systems in the diagnostics or medical device industry.
Integrated System Expertise: Possess a strong understanding of both diagnostic hardware systems (installation, maintenance, troubleshooting, repair) and the associated diagnostic applications (installation, configuration, troubleshooting, and optimization), or demonstrate a clear willingness to rapidly acquire application acumen.
Diagnostic & Problem-Solving Skills: Excellent ability to diagnose and resolve complex hardware issues and biochemical issues affecting patient results.
Communication & Language Proficiency: Strong verbal and written communication skills, capable of explaining technical and biochemical information clearly, with excellent command of the English language.
Customer Focus & Technical Tools: A customer-focused mindset and proficiency in using support ticketing systems, remote support tools, and CRM software.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

This role is Remote based with travel required to client sites or meetings around 70% of the total time available across Europe.
Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in:

Beckman Coulter chemistry and blood banking systems

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefits that add value to our lives. Whether it’s a health care program or paid time off, our programmes contribute to life beyond the job.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Apply Now

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technical support jobs in pocklington, ery

Technical Support Specialist

IT Support Engineer

1st Line Support Technician

1st Line Support Engineer

Product Support Specialist

IT Support Assistant

Service Desk Analyst

Level 3 Support Analyst - AI Specialist

1st Line Support Engineer – Layer8

1st Line IT Engineer

Portal Support Specialist

IT Technician

IT Service Desk Analyst

IT Support Engineer - North Region (6 month FTC Based York area)

Analyst II, Incident / Problem Management

Business Technical Services Analyst II

IT Desktop Engineer

Client Solutions Specialist

IT Desktop Field Engineer

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