Customer service team Work, Jobs in Pontarddulais, Swa (with Salaries)

Customer Service Representative
Numeris Footwear —Swansea
- From £24,784.50 a year
- Full-time
- No experience needed
- In-person
- Communication skills
- Employee discount
Quick apply
8d
Internal Sales Advisor
Victorian Sliders —Ammanford
- £27,694 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
- Employee assistance programme
Quick apply
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply
Stone Worktop Estimator/Sales Admin Assistant
Prostone Interior Ltd —Ammanford
- From £27,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Business Client Service Specialist
HSBC Global Services Limited —Swansea
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
12d
Sales Assistant
Jenkins Bakery —Llanelli
- £8.00 - £12.71 an hour
- 8 hour shift
- Customer service
- Microsoft Office
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Barista
Hiatus Coffee —Llanelli
- £12.31 - £13.21 an hour
- Part-time
- Serving
- Customer service
- Basic maths
- Free parking
- Store discount
Quick apply
Warehouse Operative - 16 hours (FTC- 3 months)
Tredz Bikes —Swansea
- £10,662 a year
- Part-time
- Computer literacy
- Driving
- Warehouse experience
- Employee discount
Quick apply
1d
Customer Team Leader
Co-op —Llangennech
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Customer Service Assistant
The Rug Laundry & Clean Rescue —Ammanford
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
Quick apply
4d
Nights Warehouse Operative
Castell Howell —Cross Hands
- £32,404.32 a year
- Night shift
- Free parking
- Annual leave
Sales Assistant
Footasylum —Llanelli
- £8.00 - £12.71 an hour
- Part-time
- Laboratory experience
- Employee discount
Recycling Technician
Victorian Sliders —Ammanford
- £14.98 an hour
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Employee assistance programme
Quick apply
14d
Apprentice Retail Supervisor
Farmfoods —Swansea
- £13.61 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
13d
Sales Assistant
Salvation Army Trading Co. Ltd. —Swansea
- £15,069 a year
- Part-time
- Customer service
11d
Contact Centre Agent
TCH CX Limited —Swansea
- From £24,784.50 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Referral programme
Quick apply
4d
Retail Assistant
Screwfix —Cross Hands
- £13.08 an hour
- Part-time
- Annual leave
- Employee discount
13d
Care Coordinator
Helping Hands —Swansea
- £28,000 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Nights Warehouse Operative (5 hour)
Castell Howell —Cross Hands
- £18,002.40 a year
- Night shift
- Free parking
- Annual leave
7d

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Customer Service Representative

Numeris Footwear
Swansea

Quick apply

Job details

Full-time
From £24,784.50 a year
8 days ago

Benefits

Casual dress
Employee discount
On-site parking

Qualifications

No experience needed
Communication skills

Full job description

We’re looking for a Customer Service Representative to join our existing Customer Service Team. This role is ideal for someone who enjoys working behind the scenes to ensure orders, returns and internal processes run smoothly and efficiently, while also confidently managing customer emails.

This is a varied role where you’ll be managing returns, processing spreadsheet order uploads, analysing data relating to unfulfilled orders, and handling customer enquiries via email. A key part of the role is accurately responding to customer emails, using the correct data to ensure clear, precise and reliable communication.

Full training will be provided.

Key Responsibilities

Managing and responding to customer enquiries via email, ensuring accurate and clear communication.
Handling enquiries relating to orders, returns, refunds and exchanges, taking ownership from initial contact through to resolution.
Identifying issues within unfulfilled orders, investigating and working with relevant teams to resolve them correctly.
Managing and processing customer returns and exchanges through our returns portal.
Uploading and processing orders via spreadsheets, maintaining a high level of accuracy.
Monitoring order and customer data to identify recurring issues or operational inefficiencies.
Proactively flagging problems and ensuring they are followed through until fully resolved.
Liaising with warehouse and logistics teams to ensure accurate order fulfilment and timely outcomes.
Supporting the Head of Customer Service with reporting, data analysis and inbox management.

What We’re Looking For

No previous experience required — full training will be provided
Experience with spreadsheets (e.g. Excel/Google Sheets) and email-based communication is preferred but not essential
Strong problem-solving skills with the ability to identify and resolve issues independently
Confident taking ownership of tasks and seeing them through to completion
Excellent attention to detail and a high level of accuracy
Highly organised, with the ability to manage multiple priorities effectively
Clear, concise, and professional written communication skills

Why Join Numeris?

Be part of a supportive, growing brand.

Career growth and learning opportunities.

Work alongside customer service, marketing, sales and logistics teams.

Casual dress code, employee discount, team building days and free onsite parking at our office.

Other Information

Salary: Starting from£24,784.50 depending on experience.
Holidays: 20 days plus Bank Holidays
Location: On-site, Monday–Friday, 9:00am–5:00pm

Job Type: Full-time

Pay: From £24,784.50 per year

Benefits:

Casual dress
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service team jobs in pontarddulais, swa

Customer Service Representative

Internal Sales Advisor

Customer Service Representative

Customer Services Advisor

Stone Worktop Estimator/Sales Admin Assistant

Business Client Service Specialist

Sales Assistant

Barista

Warehouse Operative - 16 hours (FTC- 3 months)

Customer Team Leader

Customer Service Assistant

Nights Warehouse Operative

Sales Assistant

Recycling Technician

Apprentice Retail Supervisor

Sales Assistant

Contact Centre Agent

Retail Assistant

Care Coordinator

Nights Warehouse Operative (5 hour)

I want to receive the latest job alerts for customer service team in pontarddulais, swa

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