Service desk engineer Work, Jobs in Pontypool, Tof (with Salaries)

Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
1d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
9d
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Service Operations Coordinator
WPS-UK Ltd —Nailsea
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
- Annual leave
Quick apply
Geotechnical Engineer
JN Bentley —Newport
- Full-time
- Engineering
- Master's degree
- Travel
- Annual leave
Quick apply
13d
Geo Environmental Engineer
Tetra Tech —Cardiff
- Hybrid work
- Engineering
- Travel
Depot Manager
Carrier —Lydney
- £34,500 - £69,500 a year
- Full-time
- Leadership
- Communication skills
Principal Water Quality Scientist/ Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
13h
Training Centre Administrator
Babcock International —Bristol
- £29,102 a year
- Part-time
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
2d
Senior Software Engineer, Core Experiences - Cardiff, United Kingdom
Speechify —Cardiff
- Remote
- Java
- APIs
2d
Senior / Principal Geo-environmental Scientist
Arup —Cardiff
- Bachelor's degree
5h

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Graduate - Energy & Sustainability Engineer
Coleg Gwent —Usk
Subsidised gym access and wellbeing activities. *Safeguarding:* Appointment is subject to a satisfactory Enhanced DBS check and EWC registration (costs covered…
£28,633 - £31,055 a year
Quick apply
2d
IT Support Engineer - UK
Ever Nimble —Swansea
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers; IT Support: 2 years (required).
£25,000 - £29,000 a year
Quick apply

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service desk engineer jobs near pontypool, tof

Service Desk Engineer

Integer IT & Telecom Services Ltd
Cardiff

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Job details

Permanent | Full-time
From £24,500 a year

Qualifications

Microsoft Windows Server
Jira
TCP
SCCM
BMC Remedy
Customer service
Software deployment
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a skilled and dedicated Service Desk Engineer to join our dynamic IT support team. The ideal candidate will possess a strong technical background and excellent customer service skills, ensuring that all users receive timely and effective support. This role involves troubleshooting a variety of hardware and software issues, providing desktop support, and maintaining effective communication with users to resolve their IT-related problems.

Responsibilities

Provide first-line technical support for hardware and software issues across various operating systems, including Microsoft Windows and macOS.
Troubleshoot and resolve issues related to computer networking, VPNs, firewalls, and TCP/IP configurations.
Assist users with Active Directory management, including user account creation and permissions.
Conduct software troubleshooting for applications within the Microsoft Office suite and other business-critical software.
Maintain documentation of support requests using tools such as BMC Remedy, ServiceNow, or Jira.
Perform desktop support tasks, including installation, configuration, and maintenance of computer hardware.
Monitor system performance and conduct regular analysis to identify potential issues before they escalate.
Collaborate with other IT teams to ensure seamless service delivery and resolution of complex technical problems.
Provide training and guidance to end-users on best practices for IT usage.

Experience

Proven experience in a technical support or help desk role is essential.
Strong understanding of computer networking principles and protocols (TCP, DNS).
Familiarity with Microsoft Windows Server environments and Active Directory management is required.
Experience with SCCM for software deployment is advantageous.
Knowledge of Linux operating systems is a plus.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Strong customer service orientation with a commitment to resolving user issues efficiently.
Analytical skills to assess problems effectively and implement appropriate solutions. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as a Service Desk Engineer.

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in pontypool, tof

Service Desk Engineer

Service Desk Engineer

1st Line Engineer

IT Service Desk Analyst

Service Desk Advisor (First Line Helpdesk)

Field Service Technician / Engineer - Cardiff

Geo-Environmental Consultant

Service Operations Coordinator

Geotechnical Engineer

Geo Environmental Engineer

Depot Manager

Principal Water Quality Scientist/ Modeller

Senior Application Support Engineer

Training Centre Administrator

Senior Software Engineer, Core Experiences - Cardiff, United Kingdom

Senior / Principal Geo-environmental Scientist

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