Assessment officer Work, Jobs in Porth, Rct (with Salaries)

Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)
Public Services Ombudsman for Wales —Pencoed
- £30,024 - £32,598 a year
- Part-time
- Hybrid work
- Customer service
- Free parking
- Flexitime
Quick apply
8d
Admissions Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
14d
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
5d
Widening Access Officer
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Bilingual
- Marketing
- Organisational skills
- Annual leave
11d
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
13d
Assessment Officer
Sopra Steria —Newport
- £27,781 - £29,798 a year
- Hybrid work
- Mentoring
- Organisational skills
- IT
- Annual leave
Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield
Independent Office for Police Conduct —Cardiff
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
11d
Education Welfare Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £29,858.16 - £33,699.00 a year
- Full-time
- English
- Travel
- Communication skills
- Employee discount
22h
Culture and Capability Support Officer
Welsh Parliament —Cardiff
- £15,869 - £18,136 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Work from home
Store Detective
ASEL —Cardiff
- £15 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth
Wales & West Housing —Llanishen
- £45,436 - £54,373 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
4d
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Annual leave
- Employee assistance programme
6d
Technical Assurance Officer
ArvatoConnect —Swansea
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
8d
Swyddog Adolygu ac Asesu Dyletswydd / Duty Review & Assessment Officer
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £34,434 - £36,363 a year
- Full-time
Service Centre Administrator
HM Revenue and Customs —Swansea
- £28,016 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
8d
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
13d
Probation Officer - Cwm Taf Morgannwg
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Social Work Assistant
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
- Employee assistance programme
MARAC and VAWDASV Service Support Officer
Bridgend County Borough Council —Bridgend
- £26,403 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
6d
Environmental Health Officer x 2
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave

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Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)

Public Services Ombudsman for Wales
Pencoed

Quick apply

Job details

Permanent | Part-time | Graduate | Full-time
£30,024 - £32,598 a year
8 days ago

Benefits

Free parking
Casual dress
Free flu jabs
Flexitime
Company pension
Work from home
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Customer service
Complaint handling
Welsh

Full job description

I wneud cais

Cyflwynwch eich Ffurflen Gais drwy anfon ebost at: [email protected] Y dyddiad cau ar gyfer derbyn ceisiadau yw: Hanner dydd, 5 Awst 2026. Cofiwch fod gennym yr hawl i gau’r cyfle hwn yn gynnar os daw digon o geisiadau i law.

Ydych chi wedi graddio’n ddiweddar ac yn gallu gwneud gwaith yn Gymraeg (ar lafar ac ar bapur)? Oes gennych chi sgiliau da o ran gwasanaeth cwsmeriaid neu ddelio â chwynion?

Mae’r Ombwdsmon Gwasanaethau Cyhoeddus yn awyddus i recriwtio unigolyn Graddedig i rôl Swyddog Gwaith Achos i ddarparu gwasanaeth i aelodau o’r cyhoedd ac eraill a all gysylltu â swyddfa’r Ombwdsmon gyda chwynion neu ymholiadau.

Yn y swydd, byddwch yn rheoli llwyth achosion, yn cynnal asesiadau cychwynnol o gwynion ac yn arfer awdurdod dirprwyedig yr Ombwdsmon. Byddwch yn defnyddio’r system rheoli achosion mewnol, yn prosesu cwynion a gohebiaeth gan gynnwys gwrthodiadau syml, fel cwynion sydd yn amlwg y tu allan i’n hawdurdodaeth.

I lwyddo yn y swydd hon, bydd angen i chi ddangos sgiliau gwych ar y ffôn ac o ran gwasanaeth cwsmeriaid, gallu delio â chwynion yn ogystal â gallu defnyddio TG a gallu gwneud gwaith yn Gymraeg (ar lafar ac yn ysgrifenedig).

Mae hon yn swydd hybrid, lle mae angen rhywfaint o bresenoldeb bob wythnos yn ein swyddfa ym Mhen-y-bont ar Ogwr.

Mae’n hanfodol bod y rhai sy’n gweithio i’r Ombwdsmon yn ddiduedd a’u bod yn cael eu hystyried yn ddiduedd. Felly, ni chaniateir i staff sy’n gweithio i’r Ombwdsmon gymryd rhan mewn gweithgarwch gwleidyddol ac mae’n rhaid iddynt osgoi gwneud sylwadau gwleidyddol yn gyhoeddus, er enghraifft ar gyfryngau cymdeithasol. Cyn eu penodi, gofynnir i ymgeiswyr llwyddiannus lofnodi datganiad yn cadarnhau eu bod yn cytuno i lynu at ein polisi o ran cyfryngau cymdeithasol ac adolygu eu hôl troed cyfryngau cymdeithasol ar draws pob llwyfan a ddefnyddir ganddynt.

To apply

Please submit your Application Form by email to: [email protected] The deadline for applications is: 12 noon 5 August 2026. We reserve the right to close this vacancy early should sufficient applications be received.

Are you a recent Graduate who is able to conduct work in Welsh (written and oral)? Do you have good customer service or complaint handling skills?

The Public Services Ombudsman is looking to recruit a Graduate to the role of Casework Officer to provide a service to members of the public and others who may contact the Ombudsman’s office with complaints or enquiries.

In the role you will manage a caseload, undertake initial assessments of complaints and exercise the Ombudsman’s delegated authority. You will use the in house case management system, process complaints and correspondence including straightforward rejections, such as complaints that are clearly outside our jurisdiction.

To be successful in this role, you will need to demonstrate great telephone and customer service skills, complaint handling capabilities as well as being IT literate and be able to conduct work in Welsh (both oral and written).

This is a hybrid role, where some attendance on a weekly basis is required at our office in Bridgend.

It is vital that those working for the Ombudsman are impartial and that they are seen to be impartial. Staff working for the Ombudsman are therefore not permitted to take part in political activity and they are required to avoid public political comment, for example on social media. Successful candidates will be asked, prior to appointment, to sign an undertaking confirming that they agree to abide by our social media policy and review their social media footprint across all platforms used.

Pay: £30,024.00-£32,598.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free flu jabs
Free parking
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Pencoed CF35 5LJ

Quick apply

Refine Your Search

assessment officer jobs in porth, rct

Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)

Admissions Officer

Case Reviewer (Cardiff)

Widening Access Officer

Technical Officer

Assessment Officer

Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield

Education Welfare Officer

Culture and Capability Support Officer

Store Detective

Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth

Cyber Security Analyst

Technical Assurance Officer

Swyddog Adolygu ac Asesu Dyletswydd / Duty Review & Assessment Officer

Service Centre Administrator

Compliance Officer (Fire Safety) - Cyson Cymru

Probation Officer - Cwm Taf Morgannwg

Social Work Assistant

MARAC and VAWDASV Service Support Officer

Environmental Health Officer x 2

I want to receive the latest job alerts for assessment officer in porth, rct

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