Online sales assistant Work, Jobs in Preston, Lan (with Salaries)

Online Sales Assistant
Tile Centre —Blackburn
- £22,500 - £26,488 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee discount
Quick apply
2d
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Iceland —St Helens
- £11.60 - £12.71 an hour
- Part-time

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Online Sales Assistant

Tile Centre
Blackburn

Quick apply

Job details

Part-time
£22,500 - £26,488 a year
2 days ago

Benefits

Annual leave
Employee discount
On-site parking

Qualifications

Microsoft Word
Customer service
Computer literacy
English
Analysis skills
B2B sales
Direct sales
Communication skills

Full job description

Tile Centre is a reputable family run company based in Blackburn and Burnley that specialise in the design, sale and installation of Tiles, Bathrooms and Kitchens.

We are looking for an engaging and enthusiastic "Online Sales Assistant" for our online business.

This is an online sales position for 5 days a week. The hours are 9am to 3pm Monday to Friday with alternate Saturdays. The week that you work Saturday, you will get 1 day off during the weekdays. Sundays are always off.

Roles and Responsibilities include:

Handling all incoming customer orders, queries and questions (via phone, email and web chat)
Ensuring that the clients’ requests and issues are accurately comprehended by confirming and clarifying information
Providing the appropriate service and information
Providing quotations and checking product availability
Picking and Packing samples for sample orders only (full goods orders are picked and packed by warehoused team)
Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers
Selling products or services and taking payments (handling payment transactions)
Tracking orders, resolving customer complaints and issuing refunds
Communicating with customers before and after a sale
Reporting any inventory or service issues to management
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Adhering to company’s policies and procedures at all times when assisting customers
Collaborating with other team members to ensure the customers have an excellent online shopping experience

Skills and Qualifications:

Excellent verbal communication skills to clearly share and relay information
The ability to actively listen to customers so they can adequately gauge and address their needs
The ability to remain calm and polite when dealing with complaints or challenging clients
Good interpersonal skills to establish a positive rapport with clients
Strong analytical and problem-solving skills to correctly identify issues and determine the most effective solutions
Computer literacy
Good command of the English language
Good mathematical skills
The ability to work well in a team
The ability to accept criticism and work well under pressure

Benefits

For the right candidate, we have opportunities for promotions and growth as the company is growing by the day.
28 days Annual Leave (including Bank Holidays)

Job Types: Full-time, Permanent

Job Type: Part-time

Pay: £22,500.00-£26,488.00 per year

Benefits:

Employee discount
On-site parking

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

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online sales assistant jobs in preston, lan

Online Sales Assistant

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