Trade counter assistant Work, Jobs in Preston (with Salaries)

TRADE COUNTER ASSISTANT
North West Timber Treatments Ltd —Wigan
- £32,000 - £36,000 a year
- Full-time
- Bilingual
- Computer literacy
- Merchandising
- Free parking
- Store discount
Quick apply
10d
Stores Assistant
Furness Fluid Power Ltd —Morecambe
- Overtime
- Customer service
- Administrative experience
- Driving
- Annual leave
- Employee discount
Quick apply
Delivery Driver/Branch Assistant
LKQ Corporation —Morecambe
- Full-time
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
Trade Counter Assistant
Sherman Young Timber —Ashton-in-Makerfield
- From £12.71 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Store discount
- Employee discount
Quick apply
Branch Assistant
Stevenswood Trade Counters Limited —Bootle
- £26,485.68 - £27,477.40 a year
- Weekend availability
- Mentoring
- Cash handling
- Annual leave
- Sick pay
Quick apply
11d
Branch Sales Assistant
TF Solutions —Aintree
- Full-time
11d

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TRADE COUNTER ASSISTANT

North West Timber Treatments Ltd -
Wigan

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
10 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount

Qualifications

Bilingual
Retail payment processing systems
Inbound customer enquiry call handling
Returns processing
Computer literacy
Merchandising
Numeracy
POS
Computer skills
Customer support
Customer interaction
Retail experience
Stock replenishment
Sales and customer service experience
Communication skills

Full job description

Who We Are

North West Timber Treatments Ltd is a well-established, family-owned timber and builders’ merchant operating across seven branches throughout the northwest. The company has experienced significant growth over the last few years and is looking forward to further growth in the years ahead.

We are looking for a friendly, dependable and customer-focused Trade Counter Assistant to join our team in Ashton-in-Makerfield. This is a hands-on role suited to someone who enjoys working with customers, has good attention to detail and can thrive in a busy trade environment.

Previous experience within a timber or builders’ merchant would be beneficial, although full training will be provided to the right candidate.

Reports To

Branch Manager / Assistant Branch Manager

Job Purpose

The Trade Counter Assistant is responsible for providing excellent service to trade and retail customers, processing orders accurately and supporting the smooth day-to-day operation of the branch. The successful candidate will help customers identify suitable products, prepare quotations and ensure every customer receives a professional and efficient service.

KEY RESPONSIBILITIESCustomer Service and Sales

Welcome customers and provide friendly, professional assistance.
Serve customers at the trade counter and respond to telephone and email enquiries.
Identify customers’ requirements and recommend suitable products.
Build and maintain positive relationships with trade and retail customers.
Promote relevant products, services and special offers.
Resolve customer queries and concerns promptly and professionally.

Order Processing

Prepare quotations and process customer orders accurately.
Take payments and operate the till and card payment systems.
Check product prices, stock availability and delivery information.
Liaise with the yard and transport teams to coordinate collections and deliveries.
Maintain accurate customer and transaction records.
Process returns, refunds and account transactions in accordance with company procedures.

Stock and Merchandising

Monitor stock levels and report shortages to the appropriate manager.
Assist with stock checks and stock replenishment.
Ensure trade counter displays are clean, organised and well stocked.
Help maintain accurate product and pricing information.
Support the receipt and checking of incoming goods when required.

Teamwork and Branch Support

Work closely with colleagues across the trade counter, yard and delivery teams.
Support the Branch Manager with the efficient operation of the branch.
Maintain a clean, safe and welcoming trade counter environment.
Follow all company health and safety policies and procedures.
Undertake other reasonable duties to support the branch when required.

QUALIFICATIONS & EXPERIENCEEssential

Previous customer service, retail or sales experience.
Confident and professional communication skills.
Good numeracy and basic computer skills.
Ability to process information and transactions accurately.
Ability to work effectively as part of a busy team.
A positive, dependable and customer-focused attitude.

Desirable

Previous experience within a timber or builders’ merchant.
Knowledge of timber, building materials or related products.
Experience using an electronic point-of-sale or merchant management system.
Experience serving trade customers.
A valid forklift licence.

KEY SKILLS

Excellent customer service
Sales and product recommendation
Strong communication
Attention to detail
Numeracy and computer literacy
Organisation and time management
Problem-solving
Teamwork
Commercial awareness

What We Offer

A permanent, full-time position within an established family business.
A supportive and friendly working environment.
Competitive salary based on experience.
Workplace pension.
Staff discount.
Free car parking.
Training and opportunities to develop within the company.
Remote or hybrid working is not available for this role.

Pay: £32,000.00-£36,000.00 per year

Benefits:

Company pension
Free parking
Store discount

Work Location: In person

Quick apply

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trade counter assistant jobs in preston

TRADE COUNTER ASSISTANT

Stores Assistant

Delivery Driver/Branch Assistant

Trade Counter Assistant

Branch Assistant

Branch Sales Assistant

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