Collections agent Work, Jobs in Queensferry, Fln (with Salaries)

Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
10d
Field Collections Agent
Orbit Credit Services —Liverpool
- £28,665 - £35,765 a year
- Full-time
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
3d
Viewing & Inventory Field Agent
Agent Support Ltd —Liverpool
- £29 an hour
- English
- Administrative experience
- Organisational skills
Quick apply
13d
Property Manager
APG Build Limited —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Management
Quick apply
7d
Reservations Agent
Lighthouse Hotel Management —Liverpool
- £27,300 a year
- Full-time
- Hotel
- Guest services
- Employee discount
Quick apply
Letting Agent
The Letting Experts —Chester
- £70,000 - £100,000 a year
- Remote
Quick apply
7d
Inbound Collections
DCBL —Borough of Halton
- £24,125 - £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Property Manager
Tick Property Group —Liverpool
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
4d
DEPUTY STORE MANAGER-LIVERPOOL
INDITEX —Liverpool
- Full-time
- Presentation skills
- Conflict management
- Organisational skills
Quick apply
Consultant Clinical Psychologist
Mersey Care NHS Foundation Trust —Prescot
- £79,504 - £91,609 a year
- Part-time
- Management
- Doctoral degree
- Research
Solicitor - Family
JMW Solicitors —Liverpool
- Full-time
- Hybrid work
- Writing skills
- Business development
- Analysis skills
Quick apply

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Field Collections Agent
Orbit Credit Services —Liverpool
Hold a full UK driving licence and have access to a vehicle? Full driving licence (max 6 points), own car, and will require business insurance.
£28,665 - £35,765 a year
Quick apply
3d
Viewing & Inventory Field Agent
Agent Support Ltd —Liverpool
Valid driving licence preferred for travel between sites. Reliable access to transportation for reaching multiple locations as required. Pay: £29.00 per hour.
£29 an hour
Quick apply
13d

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Collections Agent

Olton Alexander Limited -
Newton-le-Willows

Quick apply

Job details

Full-time
£25,500 a year
10 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Accounts receivable
Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Financial reconciliation support
Case record updates
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Conflict management
Organisational skills
Customer interaction
Outbound calling
Interpersonal troubleshooting
Cash handling
Account reconciliation

Full job description

We are seeking a detail-oriented Collections Agent to support a large-scale redress programme.

This role combines customer contact (inbound/outbound calls) with administrative support, focusing on billing queries, collections activity, and resolving account discrepancies.

The successful candidate will play a key role in ensuring accurate billing, supporting debt recovery, and delivering a professional and empathetic customer experience.

Key Responsibilities

Handle inbound and outbound customer calls relating to billing, invoices, and outstanding balances
Support collections activity, including contacting customers to discuss overdue accounts and agree repayment solutions
Respond to customer billing queries via phone and email in a clear and professional manner
Investigate and resolve account discrepancies and billing issues
Issue invoice amendments, adjustments, and credit notes where required
Maintain accurate and up-to-date records within CRM and operational systems
Monitor accounts and prepare cases for further collections or escalation where necessary
Work closely with internal teams (e.g. finance) to support account reconciliation
Identify and escalate system, process, or customer issues

Requirements

Strong attention to detail and accuracy
Confident and professional telephone manner
Comfortable handling sensitive financial conversations
Good problem-solving and conflict resolution skills
Strong organisational skills with the ability to manage high workloads
Ability to work in a target-driven or KPI-focused environment

Desirable Experience

Experience in collections, debt recovery, or call centre environments
Background in billing, finance administration, or customer accounts
Experience using CRM or case management systems
Experience within financial services or regulated environments (FCA)
Understanding of CASS or customer money handling (advantageous)

Benefits

Personal bonus structure
Training and development opportunities
Supportive and team-focused working environment
Opportunity to gain experience within a fast-paced financial operations programme

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Collection & Debt Recovery: 1 year (required)
FCA Regulated Business: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

collections agent jobs in queensferry, fln

Collections Agent

Field Collections Agent

Viewing & Inventory Field Agent

Property Manager

Reservations Agent

Letting Agent

Inbound Collections

Property Manager

DEPUTY STORE MANAGER-LIVERPOOL

Consultant Clinical Psychologist

Solicitor - Family

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