Workforce management manager Work, Jobs in Ramsey And Parkeston, Ess (with Salaries)

Workforce Management Manager
Fred. Olsen —Ipswich
- Full-time
- Leadership
- Communication skills
- Employee discount
13d
Acute Operational Manager
Norfolk & Suffolk Foundation Trust —Ipswich
- £57,528 - £64,750 a year
- Full-time
- Acute care experience
- Leadership
Service Manager
Harley House Supported Living - Great Bentley —Great Bentley
- £45,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Regional Head of Operations
Sanctuary Group —Felixstowe
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
2d
Transition Manager
Harley House Supported Living - Great Bentley —Great Bentley
- £40,000 a year
- Part-time
- Organisational skills
- Time management
Quick apply
9d
Hard Services Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Area Manager, DIP1
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Community Team Manager
Norfolk & Suffolk Foundation Trust —Ipswich
- £49,387 - £56,515 a year
- Full-time
- Nursing
- Mentoring
- Leadership
- Annual leave
- Employee discount
13d
Training Manager
Balfour Beatty —Ipswich
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
10d
Local Operations Manager - Drivers - Southern Operations
Freightliner —Ipswich
- Weekend availability
- Management
- Microsoft Office
- Leadership
10d
Change Manager
Civil Works Alliance —Ipswich
- Full-time
- Oracle
- Contracts
- Annual leave
10d
Health Visitor
Suffolk County Council —Felixstowe
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
Senior Procurement Manager
Civil Works Alliance —Ipswich
- Full-time
- IT
- Communication skills
- Negotiation
- Annual leave
Site Manager - Brett Aggregates Ipswich port.
BrettGroup —Ipswich
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
Programme Support Officer
Trinity House —Harwich
- £31,497 - £35,434 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
6d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
1d
Capital Project Manager
Suffolk County Council —Ipswich
- £40,777 a year
- Hybrid work
- Project management
- Communication skills
- Annual leave
4d
Account Manager
OCS Group —Ipswich
- 8 hour shift
- Microsoft Office
- IT
- Communication skills
Site Manager - Shrublands and Barham Quarry
BrettGroup —Barham
- Free parking
- Annual leave
Quick apply
Registered Manager (Children and Young People)
Sevello Children's Homes —Clacton-on-Sea
- Up to £80,000 a year
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
5d

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Workforce Management Manager

Fred. Olsen -
Ipswich

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Employee discount

Qualifications

Leadership
Communication skills

Full job description

Category:

Reservations

Vacancy Type:

Permanent

Full Time

Salary:

Competitive

Closing Date:

Fri, Jul 24, 2026

Location:

Ipswich

Benefits:

AXA Health Private medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our Boost Benefits scheme

Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We are looking for a proactive and strategic Workforce Management Manager to join our customer-focused contact center teams within the exciting cruise industry. This is your chance to shape workforce strategy, optimise resources, and drive operational excellence in a fast-paced, vibrant environment. If you thrive on data-driven decision making and love creating seamless customer experiences, we want to hear from you!

As the Workforce Management Manager, you will play a pivotal role in ensuring the efficient and effective operation of our contact center, supporting our cruise line guests with exceptional service. You will lead the WFM function, oversee forecasting, scheduling, real-time management, and performance analytics to optimise staffing levels and service delivery.

We are eager to hear from candidates with proven experience in workforce management within a contact center environment. Success in this role requires strong leadership and communication skills, as well as the ability to perform effectively under pressure and adapt quickly to changing priorities.

This is a Full-Time position working 35 hours per week (Monday - Friday 9:00am - 5:00pm) based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) offering a hybrid work pattern of 3 days in the office and 2 days at home.

Attached to this advert you will find a detailed Job Profile and an overview of the staff benefits we offer.

Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health private medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme.

Our Values:

We are caring -“We trust and care for each other, our guests and our environment”

Always deliver a warm and friendly welcome, always make time to listen, look out for each other’s safety, security and well-being, strive to help protect the environment for future generations.

We are positive - “We live and share a positive attitude”

Motivate each other with positive energy, always see the opportunities in new ideas, believe it’s better to learn than never try, always look for ways to add value and make a difference.

We are real - “We are always ourselves and respect others”

Bring our real selves to work and perform, respect and embrace all our different personalities and cultures, have the courage to admit when we are wrong and have the strength to act on it, have a voice and encourage open, honest communication.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

Apply Now

Refine Your Search

workforce management manager jobs in ramsey and parkeston, ess

Workforce Management Manager

Acute Operational Manager

Service Manager

Regional Head of Operations

Transition Manager

Hard Services Category Manager

Area Manager, DIP1

Community Team Manager

Training Manager

Local Operations Manager - Drivers - Southern Operations

Change Manager

Health Visitor

Senior Procurement Manager

Site Manager - Brett Aggregates Ipswich port.

Programme Support Officer

Employee Relations Manager, Employee Experience & Relations UK&IE

Capital Project Manager

Account Manager

Site Manager - Shrublands and Barham Quarry

Registered Manager (Children and Young People)

I want to receive the latest job alerts for workforce management manager in ramsey and parkeston, ess

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