1st line support Work, Jobs in Rayne, Ess (with Salaries)

Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
5d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
PRM Driver (Ambi Lift & Minibus Driver)
ABM UK —Stansted
- £16.48 - £17.13 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
IT Technician - Bury St Edmunds Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
24hr Service Desk & CCTV Monitoring Operator
Metro Security GB PLC —Romford
- From £26,385.96 a year
- Weekend availability
- English
- Free parking
Quick apply
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
14d
Data Operations Executive
Alzheimer's Research UK —Cambridge
- £25,000 a year
- CRM software
- Customer service
- Salesforce
- Sick pay
8d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
14d
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
General Assistant
bartlett mitchell - Support Office —Sandon
- £13.20 an hour
- Full-time
- Customer service
- Merchandising
- Restaurant
- Annual leave
Quick apply
8d
LSA
Unity Schools Partnership —Sudbury
- £17,793 - £18,703 a year
- Part-time
- School
Cleaner (4am - 7am)
Southend High School for Boys —Westcliff-on-Sea
- £9,042 a year
- Part-time
- In-person
- School
- Time management
- Free parking
- Annual leave
Quick apply
Class Teacher
Unity Schools Partnership —Haverhill
- £32,916 - £45,352 a year
- Full-time
- Classroom experience
- School
- Teaching
14d

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1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
Provide 1st line technical support to telephone requests and emails from users. Application support to ensure our users are leveraging cloud systems to their…
£16,640 a year
Quick apply
5d

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1st line support jobs near rayne, ess

Junior IT Support Engineer – MSP Helpdesk - Full Time

Eipsys Limited
Chelmsford

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
On-site parking

Qualifications

Google Suite
TCP
Driving Licence
Microsoft Outlook
Customer service
LAN
English
Analysis skills
Computer hardware
IT support
Mentoring
DNS
SharePoint
Mac OS
IT
TCP/IP
Microsoft Outlook Calendar
BTEC
Communication skills
A Level
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

About Eipsys

Eipsys is a friendly, close knit MSP based in Braintree, supporting businesses across the UK. We are a small team where everyone knows each other, and we work as a team.

Joining our team you will get real variety from day one, direct access to senior engineers who will take the time to teach you, and the chance for you to make a visible difference. You will see how the whole business works, be trusted with real responsibility early, and have a clear path to grow as we grow.

The Role

We are looking for a Junior IT Support Engineer to join our small, supportive help desk team. Ideally you will have around 1 year's experience in an IT support role and be ready to build on that foundation, answering client calls, working tickets, and stepping up into more complex 1st and 2nd line work with senior engineers alongside you to mentor and guide you.

If you are eager to learn, comfortable talking to people, and love the idea of variety across lots of different clients and technologies, we would love to hear from you.

Open to an apprenticeship? For an exceptional candidate with the right attitude, aptitude and drive, we would also consider bringing you in on a formal IT support apprenticeship a great way to earn while you gain nationally recognised qualifications.

Responsibilities

Provide first-line technical support via help desk tickets, phone, and remote sessions to clients experiencing IT issues.
Troubleshoot hardware problems related to computers, servers, and peripherals, including desktops, laptops, and network devices.
Assisting senior engineers on more complex Windows and Apple support tasks
Assist in the deployment and management of computer hardware and software updates.
Supporting Microsoft 365 and Google Workspace basics (mail, calendar, Teams, Drive, SharePoint)
Active Directory / Entra ID and Google Admin user administration
Support network infrastructure including computer networking concepts such as TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Manage Active Directory accounts, user permissions, and group policies to facilitate user access and security.
Support the configuration and maintenance of network hardware including routers, switches, and firewalls.
Collaborate with senior team members on complex issues requiring analysis skills or specialised knowledge.
Maintain clear documentation of support activities and resolutions for future reference.

Requirements

Ideally around 1 year's experience working in an IT support role
Familiarity with Windows and ideally some exposure to macOS
Working with Microsoft 365 and Google Workspace (GSuite) — Outlook, Teams, Gmail, Drive, Calendar
A genuine interest in IT and a drive to learn quickly
Great communication skills, friendly, patient and clear
Well organised, reliable and happy to ask questions
Full UK driving licence and own transport (helpful for occasional client visits)
Right to work in the UK (no sponsorship)

Nice to have:

IT-related qualifications (CompTIA A+, Microsoft Fundamentals, Google Workspace Administrator, BTEC/college IT courses), or previous customer service experience.

What we offer

Apprenticeship route available for the right candidate
Hybrid working after induction and initial training period
Mon–Fri (09:00–17:30) - occasional out of hours for planned projects
Full training and funded certifications - we will invest in you from day one
Hands-on mentoring from engineers with 20+ years' experience
Clear progression path from Junior to 1st/2nd Line and onwards to Senior

Apply now with your CV via Indeed

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free parking
On-site parking

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Application question(s):

You must have at least 12 months experience working in IT Support/Helpdesk Role.

Education:

A-Level or equivalent (required)

Experience:

Working in an IT Support Role: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Chelmsford, Essex (required)

Work Location: Hybrid remote in Chelmsford

Quick apply

Refine Your Search

1st line support jobs in rayne, ess

Junior IT Support Engineer – MSP Helpdesk - Full Time

1st Line IT Support Apprentice Training for SecOps / CloudOps

2nd Line Helpdesk Engineer - Basildon or Yateley Office

PRM Driver (Ambi Lift & Minibus Driver)

IT Technician - Bury St Edmunds Cluster

24hr Service Desk & CCTV Monitoring Operator

1st Line IT Engineer

Service Desk Analyst (1st Line Support)

IT Support Engineer

Data Operations Executive

2nd Line IT Engineer

Systems Support Analyst

General Assistant

LSA

Cleaner (4am - 7am)

Class Teacher

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