It Work, Jobs in Reading, Eng (with Salaries)

First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
IT/OT Cyber Security Manager
SSE —Reading
- £68,100 - £102,100 a year
- Team management
- IT
- Leadership
- Employee discount
- Gym membership
3d
International IT Consultant
Papyrus Software USA —Basingstoke
- Full-time
- Computer Science
- Bachelor's degree
- Travel
Quick apply
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
14d
Senior Buyer - IT Hardware and Technology
LA Micro —Bracknell
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent
The Church of Jesus Christ of Latter-day Saints —High Wycombe
- Full-time
- English
- Master's degree
- Bachelor's degree
IT Service Availability Engineer
JATO Dynamics —Uxbridge
- Microsoft Office
- Communication skills
- Time management
Operational & Technical Testing Lead-IT
Vodafone —Newbury
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Annual leave
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
AI Solutions Architect
eGain —Newbury
- Computer Science
- Bachelor's degree
- AI
2d
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
14d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
6d
IT Support Engineer
DISConsulting IT Ltd —Basingstoke
- From £28,000 a year
- Full-time
- Azure
- Windows
- Computer networking
Quick apply
6d
IT Manager
turn IT on —Reading
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
10d
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for it in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

First Line IT Support

5G Communications Ltd.
High Wycombe

Apply Now

Job details

Permanent | Full-time
£21,000 - £24,000 a year

Qualifications

Microsoft Windows Server
Desktop support
MCSA
MCSE
English
Windows
Microsoft Office
DHCP
CompTIA Network+
IT support
Computer networking
DNS
IT
A Level
CompTIA A+

Full job description

£21,000 to £24,000 per annum DOE

Job Types: Full-time, Permanent

Established since 1998, 5G Communications are a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of £15m. Following company training the successful applicant will be responsible for a smooth and seamless provision of IT support for both internal and external clients.

Location:
High Wycombe, Buckinghamshire

The Role

The day to day role will involve resolving issues and support for management and employees of our group of companies from a ticket-based system. In addition, the role will require the successful applicant aiding and supporting our external customer base, as necessary.

Experience:

Minimum of 1 years in a Desktop Support environment
Proficient with Windows Desktop Operating Systems essential (Windows 7/ 8/ 10) / MAC
Basic Experience with Windows Server Operating Systems
Proficient with Microsoft Office Applications essential (2016 / 2019 / Office 365)
Basic Networking knowledge ex (DHCP, DNS)
Basic Experience with various Internet Connectivity Mediums essential, ex ADSL, Fibre.
Basic Experience with Enterprise Antivirus packages
Basic Experience Backup management

Responsibilities:

Remote IT Telephone Support for customers
Remote assistance to end users covering hardware, operating system, file and print, personal productivity suites, email, Internet, Intranet access.
Provide remote support using any industry accepted remote support software.
Interface and collaborate with other 3rd party vendors to ensure seamless integration and support services.
Adherence to a call logging process
Password resets/mail routing/new accounts etc.
Logging customer queries and meeting SLA’s
Updating existing tickets with SLA time
Remote IT Maintenance for customers
Ensuring that the operating system and personal productivity applications are up to date with the latest service packs, patches and drivers.
Ensuring that the operating system and personal productivity applications are configured for optimal performance using industry best practice.
Scheduled Server maintenance
Onsite IT Support for customer
Installation, configuration, move and/or upgrades to all designated EUC devices, both software and hardware, including peripherals and their associated drivers.
Onsite Project installation work
Escalate when needed to in accordance with SLA

Education & Qualifications:

A Levels
A+, N+ or Microsoft MCSA /MCSE optional

Other requirements:

Have previous IT remote telephone support experience
Fluency in English is mandatory
Good personality
Willingness to learn

We offer the following benefits:

A competitive basic salary from £21,000 to £24,000 per annum DOE
Training and development plans.
Staff bonuses and holiday incentives

If you feel you have the skills for our First Line IT Support role, please apply now!

Apply Now

Refine Your Search

it jobs in reading, eng

First Line IT Support

IT Officer

IT/OT Cyber Security Manager

International IT Consultant

IT Service Delivery Manager

Senior Buyer - IT Hardware and Technology

Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent

IT Service Availability Engineer

Operational & Technical Testing Lead-IT

IT Support Officer

AI Solutions Architect

IT Service Desk Analyst

IT Intern (Part-time)

Specialist IT Services and Support II

IT Support Engineer

IT Manager

Senior IT Support Technician

IT Support Assistant

IT Service Desk Analyst

IT Service Desk Manager

I want to receive the latest job alerts for it in reading, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected