Project support Work, Jobs in Rendlesham, Sfk (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Administrative / Executive Assistant
Learn to Dream Ltd —Framlingham
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- QuickBooks
- Organisational skills
Quick apply
11d
General Adviser
Citizens Advice East Suffolk —East Suffolk
- £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Research
Quick apply
Junior Content Developer
Praxis42 —Hadleigh
- £19,500 - £24,000 a year
- Full-time
- Computer literacy
- No experience needed
- Microsoft Office
Quick apply
12d
Campus Accommodation and Amenities Mobilisation Manager
Sizewell C —Leiston
- £70,000 - £80,000 a year
- Full-time
- Hospitality
- Customer service
- Communication skills
Project Administrator
Framatome —Sizewell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Compliance & Operations Manager
Renew East Ltd —Stowmarket
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Flexitime
- Work from home
Quick apply
10d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Quick apply
Minister of Religion
Likewise Christian Ministries —Walton-on-the-Naze
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Mentoring
- Hospice
Quick apply
12d
Minister of Religion
Emmanuel Christian Fellowship - Ilford —Walton-on-the-Naze
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Mentoring
- Hospice
Quick apply
4d
Junior Planner
Costain —Leiston
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
Health, Safety & Wellbeing (HSW) Apprentice
CWA —Leiston
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Programme Manager, Later Life Programmes
Britten Pears Arts —Saxmundham
- £30,000 a year
- Part-time
- Management
- Budgeting
- Communication skills
People Assistant
Laing O'Rourke —Ipswich
- Hybrid work
- Microsoft Outlook
- Customer service
- Human resources
Community Engagement Manager (Health & Wellbeing) (Foundation)
Ipswich Town Foundation —Ipswich
- Full-time
- Management
- Supervising experience
- Project management
- Free parking
- Annual leave
Quick apply
IT Technician (Fixed Term 12 months)
Prettys Solicitors LLP —Ipswich
- £30,000 a year
- Temporary
- English
- In-person
- Communication skills
- Life insurance
Quick apply
Part-Time Smallholding, Grounds and Property Assistant
Palgrave Property —Diss
- £130 - £150 a day
- 8 hour shift
- Customer service
- In-person
- Free parking
Quick apply
Assistant Water Specialist
Civil Works Alliance —Leiston
- Full-time
- Engineering
- Annual leave
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Health Safety and Wellbeing Coordinator
Balfour Beatty —Leiston
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Annual leave

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Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

project support jobs in rendlesham, sfk

Business to Business Customer Service / Success Executive

Administrative / Executive Assistant

General Adviser

Junior Content Developer

Campus Accommodation and Amenities Mobilisation Manager

Project Administrator

Compliance & Operations Manager

HR Administrator

Minister of Religion

Minister of Religion

Junior Planner

Health, Safety & Wellbeing (HSW) Apprentice

Programme Manager, Later Life Programmes

People Assistant

Community Engagement Manager (Health & Wellbeing) (Foundation)

IT Technician (Fixed Term 12 months)

Part-Time Smallholding, Grounds and Property Assistant

Assistant Water Specialist

Software Helpdesk Support Analyst

Health Safety and Wellbeing Coordinator

I want to receive the latest job alerts for project support in rendlesham, sfk

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