Specialist patient experience Work, Jobs in Rhuthun, Den (with Salaries)

Quality and Governance Specialist - Patient Experience
Spire Healthcare —Wrexham
- Part-time
- Microsoft Powerpoint
- Writing skills
- Analysis skills
- Annual leave
Complex Wound Specialist
Smith & Nephew —Wrexham
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Annual leave
- Employee discount
Clinical Application Specialist, Ultrasound - South West & Wales
Mindray —Clwyd
- Travel
- Communication skills
- Teaching
Pathway Coordinator
The Clatterbridge Cancer Centre NHS Foundation Trust —Bebington
- £28,392 - £31,157 a year
- Part-time
2d
Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)
Greenacre Orthodontics —Deeside
- From £12.78 an hour
- Part-time
- In-person
- Communication skills
- Office experience
- Free parking
Quick apply
Senior Learning Specialist - EMEA
Vantive —Liverpool
- Remote
- English
- Analysis skills
- Project management
Media and Marketing Officer
Hospice of the Good Shepherd —Chester
- £29,957 a year
- Full-time
- Hospice
- Communication skills
8d
Bank Theatre Administrator
Spire Healthcare —Wrexham
- £12.76 an hour
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Bank Specialist Nurse
Spire Healthcare —Abergele
- Weekend availability
- Patient care
- Free parking
- Annual leave
Quality and Governance Administrator
Spire Healthcare —Wirral
- £24,882 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
- Annual leave
4d
Sterility Assurance Expert
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Bank Administrator
Spire Healthcare —Wrexham
- £12.76 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Databases
- Free parking
- Annual leave
13d
No7 Advisor
Boots —Oswestry
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Dental Receptionist
Shropshire Community Health NHS Trust —Oswestry
- £25,272 a year
- Full-time
12d
Receptionist
Spire Healthcare —Wirral
- £9,952.80 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Annual leave
4d
Territory Business Manger AWC - South West London, Surrey, Sussex
Convatec —Deeside
- Full-time
- Remote
- CRM software
- Travel
- Communication skills
Anatomical Pathology Technician
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £32,073 - £39,043 a year
- Full-time
- Rehabilitation centre
- Computer skills
- Training & development
10d
Bank Porter
Spire Healthcare —Wirral
- Part-time
- Driving
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Waste, Medical Devices & Health and Safety Compliance Lead
Spire Healthcare —Wrexham
- £26,122 a year
- Full-time
- Microsoft Word
- Hospital
- Communication skills
- Free parking
- Annual leave
13d
Bank Support Worker
CareTech Group —Conwy
- £13.45 an hour
- Weekend availability
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme

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Quality and Governance Specialist - Patient Experience

Spire Healthcare -
Wrexham

Apply Now

Job details

Part-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Report writing
Report generation
Writing skills
Microsoft Office Suite
Complaint handling
Analysis skills
Continuous improvement cycles oversight
Clinical quality improvement projects
Multidisciplinary collaboration
Communication skills
Analytics

Full job description

Quality and Governance Specialist - Patient Experience Lead | Part Time | 22.5 Hours per Week | Spire Yale Hospital, Wrexham

Are you passionate about improving patient experience and driving service improvement?

Spire Yale Hospital is seeking a Quality and Governance Specialist - Patient Experience Lead to champion the patient voice, lead complaints and feedback management, and support continuous quality improvement across the hospital.

Working within the Clinical Governance team, you will use patient feedback, surveys, complaints and quality data to identify opportunities for improvement and help ensure outstanding patient care.

Duties and Responsibilities

Lead the hospital's Patient Experience and Engagement Framework.
Manage complaints, concerns, compliments and patient feedback in line with company policy and ISCAS standards.
Analyse patient experience data and identify themes, risks and improvement opportunities.
Develop and monitor action plans resulting from patient feedback and audits.
Chair the Patient Experience Group and track delivery of agreed actions.
Produce reports, dashboards and presentations for governance meetings and senior leaders.
Promote patient involvement in service development and quality improvement initiatives.
Work collaboratively with clinical and operational teams to improve patient pathways and experiences.
Share learning, positive feedback and best practice across the hospital.
Support governance, audit and regulatory assurance activities.

What we are looking for:

Degree-level qualification or equivalent experience in healthcare governance, patient experience, quality improvement or a related field.
Experience managing patient feedback, complaints or service improvement within healthcare.
Good understanding of governance, complaints management and patient-centred care.
Strong analytical, communication and report-writing skills.
Proficient in Microsoft Office, particularly Excel and PowerPoint.

Why Join Spire Yale?

Yale Hospital is a Small Private Hospital Located in Wrexham, serving North Wales and the Borders, Spire is committed to delivering exceptional patient care.

This role offers the opportunity to make a real impact on patient experience while working within a supportive and experienced Clinical Governance team.

If you're passionate about listening to patients and turning feedback into meaningful improvement, we'd love to hear from you.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Colleague recognition – Inspire people awards
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alishia Okereafor at [email protected] or call 07850735207

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care' . Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: Spire Yale Hospital is one of North Wales’ leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

Apply Now

Refine Your Search

specialist patient experience jobs in rhuthun, den

Quality and Governance Specialist - Patient Experience

Complex Wound Specialist

Clinical Application Specialist, Ultrasound - South West & Wales

Pathway Coordinator

Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)

Senior Learning Specialist - EMEA

Media and Marketing Officer

Bank Theatre Administrator

Bank Specialist Nurse

Quality and Governance Administrator

Sterility Assurance Expert

Bank Administrator

No7 Advisor

Dental Receptionist

Receptionist

Territory Business Manger AWC - South West London, Surrey, Sussex

Anatomical Pathology Technician

Bank Porter

Waste, Medical Devices & Health and Safety Compliance Lead

Bank Support Worker

I want to receive the latest job alerts for specialist patient experience in rhuthun, den

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