Boss Pizza Assistant Store Manager
Job Type: Full-time
Salary: Up to £12.71 to £13.00 per hour
Availability Required: Days, Evenings & Weekends
Overview
Are you a natural leader with a passion for great food and exceptional customer service?
At Boss Pizza, we're looking for an enthusiastic and motivated Assistant Manager to lead our team and ensure every customer receives outstanding food and service. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys developing people, and wants to build a rewarding career with a growing pizza brand.
If you're ready to lead by example, inspire your team, and make every shift a success, we'd love to hear from you.
What We Offer
- Up to £13.00 per hour
- Staff discount on all your favourite Boss Pizza meals
- Company pension scheme
- Comprehensive management training
- Career progression opportunities within a growing business
- Ongoing support from experienced senior management
- Friendly, supportive working environment
Your Responsibilities
As a Boss Pizza Assistant Manager, you'll be responsible for the successful day-to-day operation of the store, ensuring excellent customer service, high food quality, and strong team performance.
Your duties will include:
- Leading, motivating and inspiring your team during every shift
- Managing the daily operation of the store to ensure smooth and efficient service
- Delivering exceptional customer service and creating a positive customer experience
- Supervising food preparation to ensure products meet Boss Pizza quality standards
- Monitoring food quality, presentation, speed of service and order accuracy
- Managing labour costs and scheduling staff rotas to meet business demands
- Recruiting, training, coaching and developing team members
- Conducting performance reviews and supporting employee development
- Managing shift handovers and ensuring effective communication between teams
- Maintaining excellent cleanliness throughout the store
- Ensuring full compliance with Food Hygiene, HACCP and Health & Safety regulations
- Carrying out opening and closing procedures
- Managing stock levels, ordering supplies and controlling food waste
- Completing regular stock counts and inventory checks
- Receiving deliveries and ensuring correct storage of all products
- Monitoring equipment and reporting maintenance issues promptly
- Managing cash handling, banking procedures and till reconciliation
- Investigating and resolving customer complaints professionally and efficiently
- Driving sales through excellent service, upselling and local marketing initiatives
- Monitoring store performance against sales and operational KPIs
- Ensuring labour, food and operational costs remain within budget
- Supporting promotional campaigns and community marketing activities
- Maintaining company standards, policies and security procedures
- Leading by example to create a positive, high-performing team culture
- Taking ownership of the store in the absence of senior management
What You'll Need
- Previous management or supervisory experience in hospitality (Dominos, Pizza Hut, Papa Johns) or food service.
- Strong leadership skills with the ability to motivate and develop others
- Excellent communication and organisational skills
- A positive, hands-on approach with a strong work ethic
- Ability to remain calm under pressure in a busy environment
- Excellent customer service and problem-solving skills
- Good understanding of food safety and hygiene standards
- Experience managing rotas, stock and labour costs is desirable
- Flexibility to work days, evenings and weekends
- A passion for delivering great food and outstanding customer experiences
Why Join Boss Pizza?
At Boss Pizza, we believe our people are the key to our success. We invest in training, recognise hard work, reward great performance, and provide real opportunities for career progression.
Whether you're already an experienced Shift leader or Assistant Manager or looking to take the next step in your management career, Boss Pizza offers the opportunity to grow with an ambitious and expanding business.
Apply today and become part of the Boss Pizza family — where great people make great pizza!
Pay: £12.71-£13.00 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
