Customer services agent Work, Jobs in Roche, Con (with Salaries)

Customer Services Agent
Sunray Fly Fish —Launceston
- £26,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
Estate Agent
Connells Group —Bodmin
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
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Sales Negotiator
Connells Group —Newquay
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
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Residential Property Lawyer
Coodes Solicitors —St. Austell
- Full-time
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Residential Surveyor West Cornwall
LSL Property Services —Truro
- Full-time
Residential Surveyor
LSL Property Services —Truro
- Full-time

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customer services agent jobs near roche, con

Customer Services Agent

Sunray Fly Fish
Launceston

Quick apply

Job details

Full-time
£26,000 a year

Qualifications

Management
Customer service
English
Supervising experience
Help desk

Full job description

Customer Services Manager

We are looking for a reliable and organised Customer Services Agent to help manage customer enquiries and order support across three Shopify websites using helpdesk software.

This role involves responding to customer messages through our help desk software, helping customers with order questions, making changes to orders where needed, and printing shipping labels using Royal Mail Click and Drop.

The role would suit someone who is friendly, practical, organised, and confident working with online systems. Experience with Shopify, help desk software, and Royal Mail Click and Drop is preferred, but not essential, as training can be provided.

Main responsibilities

Respond to customer enquiries in a friendly and professional way
Manage customer messages across three Shopify websites
Amend customer orders when required
Check order details and customer information carefully
Print shipping labels using Royal Mail Click and Drop
Work with the team to make sure orders are handled smoothly
Help resolve customer issues quickly and clearly
Keep customer communication accurate and polite
Shopify experience required
Experience using help desk software
Royal Mail Click and Drop experience required
Previous customer service experience in an ecommerce business
Good written English
Strong attention to detail
Confident using computers and online systems
Personal qualities
Friendly and professional
Reliable and organised
Calm when dealing with customer issues
Good at solving simple problems
Able to work across several websites and systems
Careful with order details and customer information

Training will be provided, but previous experience with Shopify, help desk software, or Royal Mail Click and Drop would be an advantage.

Pay: £26,000.00 per year

Work Location: In person

Quick apply

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customer services agent jobs in roche, con

Customer Services Agent

Estate Agent

Sales Negotiator

Residential Property Lawyer

Residential Surveyor West Cornwall

Residential Surveyor

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