Onsite service Work, Jobs in Roker, Twr (with Salaries)

Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
Stock Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- In-person
- Leadership
- Communication skills
- Flexible schedule
Quick apply
Stock Controller
Kinaxia Transport & Warehousing —Sunderland
- £28,000 a year
- Full-time
- Employee discount
Quick apply
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Yard Driver
BCA —Newcastle upon Tyne
- £12.91 an hour
- Employee assistance programme
- Employee discount
Quick apply
12d
Store Team Lead, Dalton Park
Crocs —Seaham
- From £14 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
Trainee Printer Service Engineer
Standing Stone DOS ltd —Newcastle upon Tyne
- From £13 an hour
- Full-time
- No experience needed
- In-person
- Hand tools
Quick apply
1d
Security Officer - Part Time - Sunderland
Northern Security Limited —Sunderland
- £13.45 an hour
- Part-time
- Front desk
- Communication skills
Quick apply
Warehouse Operative - General
Bestway Group —Gateshead
- Full-time
- Customer service
- Annual leave
Quick apply
10d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Casual Hospitality Assistant
Sunderland Greyhound Stadium —Sunderland
- £12 an hour
- Bar
- Customer service
- Conflict management
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
8d
Receptionist
Seaham Hall —Seaham
- £26,436.80 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
9d

I want to receive the latest job alerts for onsite service in roker, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Alarm Call Handler (Part-Time Mornings)

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Part-time
£24,500 - £26,500 a year

Benefits

Cycle to work scheme
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Microsoft Office Suite
Data entry
SIA
Customer interaction
Typing
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Part-Time Mornings)

Newcastle, NE12 8BU

Verisure Services are a leading security company with new career opportunities. We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.

When a customer’s alarm triggers, our specially trained call handlers quickly take charge of the incident, identify triggers and take immediate corresponding action. This is the crucial monitoring part of the Verisure system and operates 24/7/365 from our Newcastle Centre of Excellence.

Salary: Starting at £24,500 pro rata, increasing to £26,500 pro rata with role progression + up to £1,200 performance & attendance bonus

Working Hours: 24 hours per week

Shift Pattern: AM Shifts ranging between 7am - 12pm

Holidays: 29 days’ pro rata including bank holidays, increasing to 31 days pro rata after 1 years' service

Responsibilities include:

Reacting to incidents in a timely manner
Processing Alarms signals received from customer’s premises, reviewing of images, liaising with guard/police/ambulance/fire brigade as part of Monitoring duties
Contacting emergency services on behalf of the customer, relaying key information about the incident and requesting a response
Making quick and accurate choices following strict security protocols
Making outbound calls to communicate what is happening during an incident and to ensure customers’ security
Receiving Inbound calls from customers and handling their requests
Preventing false alarms, explaining how to use the system and detecting technical issues

Skills & Experience:

Experience in providing excellent customer service.
Excellent communication skills with problem solving attitude.
Ability to show patience and consideration towards customers via telephone.
Customer oriented, genuinely passionate about customers' security and safety.
Ability to multitask effectively whilst keeping a high level of service quality.
Proactive and able to follow strict protocols accurately.
Accurate data capture and typing skills.
Good IT and Microsoft Office skills.
A selfless team player.
We welcome applications from different experiences including retail, bar work, call centre, 111 call handlers and emergency call handlers.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare with BUPA and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn cash rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

About Us

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team

and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.

All employees must also be able to successfully obtain an SIA Licence (UK) and Private Security Authority License (IE) – provided by Verisure.

Quick apply

Refine Your Search

onsite service jobs in roker, twr

Alarm Call Handler (Part-Time Mornings)

Alarm Call Handler

Customer Care Call Advisor

Alarm Call Handler (Part-Time PM)

Sales Associate, Dalton Park

Onsite Service Assistant

Stock Associate, Dalton Park

Stock Controller

Retentions Advisor

Yard Driver

Store Team Lead, Dalton Park

Trainee Printer Service Engineer

Security Officer - Part Time - Sunderland

Warehouse Operative - General

Alarm Call Handler (Part-Time AM)

Casual Hospitality Assistant

Alarm Call Handler (Full-Time PM)

Metering Service Delivery Manager

Receptionist

Depot Transport Supervisor

I want to receive the latest job alerts for onsite service in roker, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected