Business Operations & Events Coordinator
Location: Southampton (Office Based)
Hours: Full-time (37.5 hours per week)
Join Collaboration 360 Ltd
Collaboration 360 Ltd is a growing business focused on bringing people, businesses and ideas together.
Our flagship brand, South Coast CPS, is one of the South's fastest-growing property, investment and regeneration networks, delivering industry-leading conferences, networking events, strategic partnerships and media that connect developers, investors, local authorities, consultants and industry leaders.
Alongside South Coast CPS, we're developing Collab 360 our collaborative workspace and business hub in Southampton. More than just an office, Collab 360 is designed to be a place where businesses can work, meet, collaborate and grow through flexible workspace, meeting facilities, business events and a thriving professional community.
We're looking for someone who wants to become an integral part of this exciting journey.
This isn't a typical administration role. It's an opportunity to help build a growing business, work alongside senior professionals from across the built environment and play a key role in shaping the future of both South Coast CPS and Collab 360.
Working directly with the Managing Director, you'll help ensure the business runs smoothly while supporting conferences, partnerships, client relationships and the continued development of Collab 360 as a destination for business collaboration.
No two days will ever be the same.
The Role
This is a varied position combining business operations, event management, client relationships and office coordination.
You'll be responsible for keeping the business organised, supporting conferences and networking events, maintaining excellent client relationships and helping develop the systems and processes that allow South Coast CPS to continue growing.
As the business expands, so will your responsibilities.
Key Responsibilities
Business Operations
- Support the day-to-day running of the business
- Maintain accurate CRM records, databases and documentation
- Prepare contracts, invoices and correspondence
- Develop and improve internal systems and processes
- Coordinate suppliers and external partners
- Assist with diary management and meeting coordination
- Support company planning and reporting
- Maintain company policies, procedures and records
Conferences & Events
- Assist with coordinating speaker, sponsor and exhibitor information
- Manage delegate enquiries and registrations
- Prepare event schedules and operational documents
- Liaise with venues, suppliers and contractors
- Coordinate conference logistics
- Assist with on-site event delivery
- Ensure every event is delivered professionally from planning through to completion
Sales & Business Support
- Support sponsorship administration
- Prepare sponsorship agreements and proposal documents
- Research prospective sponsors, speakers and partners
- Maintain accurate CRM records and sales pipelines
- Coordinate follow-up actions after meetings and events
- Help identify opportunities to improve client experience and business growth
Client Relationships
- Be a friendly and professional first point of contact
- Build strong relationships with sponsors, delegates, speakers and partners
- Respond promptly to enquiries
- Deliver exceptional customer service
- Ensure clients receive a consistently professional experience
Future Opportunities
As Collaboration 360 Ltd continues to grow, so will this role.
You'll have the opportunity to work across both of our brands:
South Coast CPS
- Industry-leading conferences
- Networking events
- Awards
- Strategic partnerships
- Industry publications and media
Collab 360
- Business hub and collaborative workspace
- Meeting room management
- Member onboarding
- Workspace operations
- Business networking events
- Community engagement
- Business support services
As your experience grows, you'll take increasing ownership of operations, systems and new business initiatives, with the opportunity to progress into an Operations Manager role and ultimately become Head of Operations across the wider Collaboration 360 business.
About You
We're looking for someone who:
- Loves being organised
- Takes pride in getting the details right
- Enjoys working with people
- Can confidently manage multiple priorities
- Is proactive and enjoys finding solutions
- Communicates professionally with clients and senior business leaders
- Takes ownership of their work
- Enjoys improving systems and processes
- Wants to develop a long-term career within a growing business
Because we're a small team, everyone gets involved. We're looking for someone who's happy to roll up their sleeves, contribute ideas and support different areas of the business as we continue to grow.
Essential Skills
- Excellent organisational skills
- Strong administration experience
- Excellent communication skills
- High attention to detail
- Good working knowledge of Microsoft Office
- Ability to prioritise workloads
- Strong problem-solving skills
- Positive, can-do attitude
- Tech savvy to understand CRM systems
What We Offer
- Six months probation period
- Annual salary reviews based on performance and increased responsibility
- Genuine responsibility from day one
- A supportive and ambitious working environment
- Clear career progression with opportunities to grow as the business grows
Pay: £25,000.00 per year
Benefits:
- Company events
- On-site parking
Work Location: In person
