Service desk Work, Jobs in Ross On Wye, Hef (with Salaries)

Customer Service Administrator
Britton Price Lifts Ltd —Bromyard
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Windows
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
7d
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
Customer Experience Specialist
Fenix Outdoor —Hereford
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
10d
Technical Support Engineer
Safran —Gloucester
- Weekend availability
- English
- Continuous improvement
- Communication skills
11d
Receptionist
Benefact Group —Gloucester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
Receptionist
iCOMAT —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
IT Service Delivery Manager
HCR —Worcester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
11d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
IT Service Operations Engineer
PentenAmio UK —Tewkesbury
- £45,000 - £65,000 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
- Life insurance
Quick apply
Release and Configuration Technician
Open GI —Worcester
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Solutions Architect
Mitie —Gloucester
- Weekend availability
- Azure
- Customer service
- Organisational skills
Senior Project Engineer
Mitie —Gloucester
- Full-time
- Azure
- Driving
- Travel

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IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
Answering calls and triaging all types of tickets at a first line level. IT Support: 2 years (preferred). There will be an initial 3 month probation period for…
£26,000 - £29,000 a year
Quick apply
6d
1st Line Engineer
Commercial —Cheltenham
As a 1st Line Engineer, you will be the first point of contact for customers requiring technical support across multiple client environments.
£26,228 - £30,000 a year
Quick apply

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Customer Service Administrator

Britton Price Lifts Ltd
Bromyard

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Microsoft Outlook
Customer service
Salesforce
Microsoft Office
Administrative experience

Full job description

Administrator – Service Desk

Location: Bromyard
Salary: £25,000 per annum
Job Type: Full-time

Join a company that truly makes a difference.

About us: At Britton Price Lifts, we specialise in delivering high‑quality lift solutions to the care sector—where safety, reliability, and exceptional service genuinely matter. We are proud of our strong reputation, loyal customer base, and the positive impact our work has every day.

The Role: Based at our Bromyard office, we are looking for a Service Desk Administrator to join our busy Service Desk team.

Our Service Desk Administrators play a key role in delivering professional, efficient customer service. You’ll be the first point of contact for customers, handling calls and emails, coordinating service activities, and ensuring engineer reports and quotes are processed accurately and on time.

If you enjoy providing excellent customer service, staying organised, and working as part of a supportive team, this could be the perfect role for you.

What you’ll be doing:

Responding to customer emails in a shared inbox
Handling incoming calls and logging accurate information onto our system
Scheduling service appointments and coordinating with client sites
Uploading compliance documents to customer portals
Keeping spreadsheets up to date with real-time data
Preparing quotes for customers using engineer-provided information
Supporting the wider team with additional admin tasks as required

What you'll bring:

Skills and experience:

Previous experience in an admin, customer service or call centre role is essential
Confident communicator with excellent written and verbal skills
Comfortable using MS Office (Excel, Outlook, Word etc.)
Experience with Salesforce or similar CRM systems (desirable but not essential)

Personal qualities:

Friendly and professional, with a can-do attitude
Able to work well under pressure and manage multiple priorities
Meticulous attention to detail
Strong team player who builds positive relationships with colleagues and customers

Why join us?

Competitive salary - £25,000 per annum, with review after qualifying period
25 days annual leave plus bank holidays
Private healthcare scheme
Ongoing Training and development opportunities
Access to our employee benefits app
Supportive, close-knit team environment
Early finish on Fridays (4:15pm!)

Working hours:
Monday to Thursday, 08:30 – 17:00
Friday, 08:30 – 16:15

If you’re looking for a role where your contribution is valued and you’re part of a business with real purpose—we’d love to hear from you. Please note due to annual leave - applications will not be reviewed until after 22nd July.

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Sick pay

Experience:

Administrative: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in ross on wye, hef

Customer Service Administrator

Service Desk Analyst

1st Line Engineer

Receptionist/Administrator

Service Desk Analyst

IT Service Desk Manager

Customer Experience Specialist

IT Apprentice

Technical Support Engineer

Receptionist

Support Engineer

Receptionist

IT Service Delivery Manager

Project Coordinator

IT Service Operations Engineer

Release and Configuration Technician

Solutions Architect

Senior Project Engineer

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