It support technician Work, Jobs in Rowlands Gill, Dur (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
1d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
3d
IT Support Technician - INTERNAL ONLY
Percy Hedley Foundation —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
4d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
13d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
6d
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Digital Support Apprentice
Pink Boutique —Newcastle upon Tyne
- £17,550 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
- Store discount
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Systems Administrator
NRG —Newcastle upon Tyne
- Computer networking
- SharePoint
- IT
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
4d
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
12d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply

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it support technician jobs near rowlands gill, dur

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
1 day ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in rowlands gill, dur

IT Support Technician

IT Support Specialist

Senior IT Support Technician

IT Support Technician

IT Support Technician - INTERNAL ONLY

2nd Line Support Technician

IT Technician Service Desk

Customer Services Software Engineer

IT Technician

Customer Support Expert (Technical Support)

Digital Support Apprentice

Service Desk Engineer

Systems Administrator

End User IT Apprentice

Technical Service Analyst

Service Desk Analyst

Service Desk Consultant - 2nd Line (Infrastructure)

Sage Support Engineer

Experienced Sage Support Consultant

Tier III Support Technician

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