Responsible to: Service manager
Location: Outreach base within Mansfield and Ashfield, office base isNIDAS, Suite 3 Hawthorne House, Ransom Wood Estate, Southwell Road West, Mansfield, Notts, NG21 0HJ
Salary: £25,628 FTE
Hours: 22.5 hrs per week over 3 full days (working pattern to be discussed at interview)
Contract: fixed-term until 1st October 2028 with possible extension/increased hours depending on funding)
Closing date: Tuesday 8th September 2026 5pm
Interview date: Tuesday 15th September 2026 (in person or Microsoft teams)
About NIDAS
NIDAS supports women and families with all aspects of domestic abuse. We believe being free from abuse is only the start of the journey. This involves providing therapeutic services, advocating for policy changes that protect women and girls and fostering community wide prevention programmes. We support women and their families to stay safe, grow their self-esteem and go onto build happy, healthy relationships.
Our vision is to create a society where all individuals experience safe, respectful and healthy relationships. Empowering survivors through education promoting gender equality, and ensuring access to justice and resource to eradicate domestic abuse and VAWG
Our mission is to empower survivors through healing and education, advocating for justice and preventing future abuse by fostering healthier relationships and community awareness.
About the role:
We are seeking a passionate and skilled Referral and Assessment Worker who will be the first point of contact for clients affected by domestic abuse. As part of the role you'll conduct risk assessments, develop safety plans, and offer emotional support and practical guidance to help clients navigate complex situations and access necessary resources.
The ideal candidate will have a strong understanding of the dynamics of domestic abuse, they will demonstrate excellent communication and interpersonal skills, and a commitment to trauma-informed practice. You'll be a key part of a supportive team, working collaboratively to empower survivors and foster safer communities.
Main duties and responsibilities:
· Conduct initial comprehensive assessments to identify immediate risk and support needs
· Safety Planning thorough assessments of risk and need you will co-create comprehensive safety plans tailored to their specific circumstances. Ensuring the safety and wellbeing of individuals/family are managed effectively.
· Advocacy, Referrals and Signposting: Identifying client needs and making appropriate referrals to other specialist agencies and services within the community. Advocating for clients where required and ensuring they have access to housing, legal aid, mental health service and other essential support.
· Wellbeing/Therapeutic Interventions: Offering group therapeutic support, implementing evidence-based techniques to help survivors process trauma, build resilience, and develop coping mechanisms.
· Crisis Intervention: Responding to crisis situations, de-escalating conflict, and ensuring the safety and well-being of clients.
· Psychoeducation: Educating clients about domestic abuse, its impact, and available support options.
· Emotional Support: Providing a non-judgmental and supportive space for clients to express their feelings and experiences.
· Collaboration: Working closely with other professionals, including police, social services, health providers, and legal representatives, to ensure a coordinated approach to client care.
· Record Keeping: Maintaining accurate and confidential client records, documenting interventions, progress, and outcomes in line with organisational policies and professional standards.
· Networking: Attend relevant meetings and events to represent the organisation and share best practices.
· Monitoring and Evaluation: be able to demonstrate the impact the role makes through case studies and feedback
· Training and Development: Stay up-to-date with best practices in domestic abuse support, wellbeing, and trauma informed practices (most training required is ran Tuesday – Thursday)
About you:
You will be a dynamic self-starter playing a key role in the development and growth of the service. You will be empathetic and ensure that the voice of the survivor is heard and that it feeds into the strategic direction of the organisation to promote a client led vision. Demonstrate an understanding of domestic abuse dynamics, trauma-informed practice, and wellbeing principles. Have excellent communication skills and have the ability to build a rapport quickly, in person or virtually. You will have the ability to work autonomously and as part of a team in a fast-paced environment. The ideal candidates will always work to a high standard of empathy, patience, and understanding, with a knowledge of safeguarding procedures and practices.
What NIDAS offer:
We are committed to fostering a supportive environment for our staff team. Your wellbeing is paramount which is why we provide dedicated wellbeing hours, and support in addition to regular team development days to nurture a thriving and collaborative environment. We offer comprehensive training and development opportunities. Frontline practitioners are provided regular clinical supervision to provide a safe space for reflection and support.
To Apply: Please contact [email protected] for an application pack or send an upto date CV with supporting statement that highlights your interest in NIDAS, this role and summarises your fit against the criteria set out within the duties and responsibilities.
If you have been shortlisted by interview you will be informed by email. Regrettably we are unable to acknowledge unsuccessful applicant. We reserve the right to close a recruitment campaign earlier than the closing date if a high volume of responses are received.
As an Equal Opportunities and Disability Confident Employer, the organisation welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
This post is exempt under schedule 9, paragraph 1 of the Equality Act 2010 and is only open to female applicants.
Pay: £25,628.00 per year
Benefits:
- Casual dress
- Company pension
- Flexitime
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
