Software development team leader Work, Jobs in Rushden, Nth (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
Product Developer
Blackstar Amplification Ltd —Northampton
- £25,420 - £40,000 a year
- Full-time
- Schematics
- English
- In-person
- Free parking
- Store discount
Quick apply
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
13d
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Senior Manager, Project Management - Amps
Marshall Group —Milton Keynes
- Hybrid work
- Engineering
- Master's degree
- Team management
Marketing Executive
Tensor —Saint Neots
- From £26,500 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Solution Architect
Leidos —Huntingdon
- £61,500 - £78,800 a year
- Full-time
- Agile
- In-person
- Communication skills
- Annual leave
- Work from home
13d
Software Development Team Leader
Blackstar Amplification —Northampton
- Full-time
- Communication skills
Software Engineer, Senior - C#
Pico Technology —St. Neots
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Mentoring
- Software development
- Leadership
- Free parking
- Profit sharing
Quick apply
12d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Data Analyst
SDG Group —Milton Keynes
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
Outbound Sales Team Leader
Moorgate Finance Ltd —Towcester
- £35,000 a year
- Full-time
- CRM software
- In-person
- Training & development
- Free parking
- Gym membership
Quick apply
4d
Church Administrator
Christ Exalted Church —Wellingborough
- Management
- Administrative experience
- Recruiting
VESL Commercial, EMEA
Videojet —Huntingdon
- Full-time
- Up to 50% travel
- English
- Continuous improvement
- Flexible schedule
9d
Project Planner
Wates —Milton Keynes
- Analysis skills
- Construction experience
Business Development Manager
Ezy Cars Limited —Northampton
- £47,500 - £55,500 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
MANUFACTURING ENGINEERING MANAGER
Ilmor Engineering Ltd —Brixworth
- Full-time
- Computer literacy
- Engineering
- Computer skills
- Free parking
- Annual leave
Quick apply
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
Commercial Sales Director
Progressive Property —Peterborough
- £100,000 - £120,000 a year
- Full-time
- CRM software
- Analysis skills
- Team management
- Profit sharing
Quick apply

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software development team leader jobs near rushden, nth

Help Desk Engineer

PCS Business Systems -
Kettering

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Job details

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
MCP
Incident queue management
Ticket management
Case record updates
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Time management
Help desk
Information Technology

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

Have previous Managed Service Provider experience.
Preferable to have a relevant degree or similar vocational qualification (IT).
Required to work on a shift rota.
MCP Certified, but not essential.
Minimum of two years’ technical experience in an IT support environment.
Proficiency working knowledge and experience of a Microsoft environment.
Respond quickly, under pressure to a fluid and evolving problem.
Ability to switch from one task to another quickly and efficiently.
Able to work on fast moving, challenging and unique business problems.
Resilient and resourceful able to manage your own workload
Excellent time management skills and the ability to meet deadlines.

Competitive salary
Monthly ServiceDesk Award Bonus
Positive Feedback Bonus
Exam Bonuses
23 days holiday entitlement plus Bank Holidays
Training and development opportunities
Casual work attire
Remote working available

APPLY NOW

At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

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Refine Your Search

software development team leader jobs in rushden, nth

Help Desk Engineer

IT Apprentice

Product Developer

Laboratory Analyst - Dose Analysis

Analyst

Senior Manager, Project Management - Amps

Marketing Executive

Solution Architect