Quality assurance analyst Work, Jobs in Saint Marys Hoo, Ken (with Salaries)

Quality Assurance Analyst
Charles Stanley —Chelmsford
- Full-time
- CRM software
- Writing skills
- Financial services
Test Analyst
Goaco —Dartford
- £41,000 - £45,000 a year
- Full-time
- Java
- Analysis skills
Quality Control Analyst
Advanced Healthcare Ltd —Tonbridge
- From £27,000 a year
- Full-time
- Microsoft Word
- Quality control
- In-person
- Free parking
- Referral programme
Quick apply
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Quality Assurance Analyst

Charles Stanley -
Chelmsford

Apply Now

Job details

Full-time

Qualifications

CRM software
Report generation
Writing skills
Process improvement
Risk management
Management reporting
Financial services
Root cause analysis
Communication skills
Internal quality assurance

Full job description

Key Responsibilities

Review files and activities within Front Office teams to ensure strong risk controls and effective processes.
Gather and assess management information (MI) from multiple sources to monitor performance and escalate concerns when needed.
Analyse data to identify trends, emerging risks, and opportunities for improvement.
Communicate review outcomes clearly and in an accessible way.
Recommend process enhancements and improvements based on monitoring insights.
Understand and apply departmental policies and procedures.
Produce reports from oversight processes, including root cause analysis and corrective action tracking.
Support resolution of audit findings and contribute to strengthening the control environment.
Manage team communications, including monitoring shared inboxes and ensuring timely, professional responses.

Qualifications & Experience

GCSEs (or equivalent), including Maths and English.
Experience working collaboratively across different levels of an organisation.
Ability to work effectively in a team environment.
Experience producing or interpreting management information and reports.

Skills & Knowledge

A methodical and organised approach to work.
Familiarity with financial services systems (e.g., CRM, JHC Figaro, BITA).
Strong data analysis and reporting skills.
Ability to meet deadlines with resilience and determination.
Excellent communication skills—both verbal and written—with the ability to adapt to different audiences.
Diplomatic and professional in interactions.
Strong report writing skills with attention to detail.
Calm and composed under pressure, with effective time management.
A positive, proactive team player who values collaboration and inclusion.
Consistency and accuracy in delivering high-quality work.

What We Offer

A supportive and inclusive workplace where diverse perspectives are valued.
Opportunities for professional development and growth.
A culture that encourages innovation and continuous improvement.

Apply Now

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