Client service advisor Work, Jobs in Saint Neots, Cam (with Salaries)

Employee Relations Advisor
Skill Connections —St. Neots
- £38,000 - £41,000 a year
- Full-time
- Hybrid work
- Human resources
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8h
Customer Service Advisor
Places for People —Cambridge
- £28,072.85 a year
- Microsoft Word
- Customer service
- University
- Employee discount
11d
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Customer Service Advisor
Indus motors Ltd —Milton Keynes
- £25,000 - £30,000 a year
- Part-time
- Salesforce
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
Reward Assistant 12 Month FTC
M Group —Stevenage
- Microsoft Excel
- Oracle
- Customer service
- Annual leave
- Employee assistance programme
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Military
- DevOps
- AWS
Immigration Paralegals (x2) – Luton
Duncan Lewis —Luton
- £23,150 - £27,500 a year
- Microsoft Office
- Analysis skills
- Organisational skills
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Finance Manager, min. 25-35 hrs p/w over 5 days, Hitchin based, £60-85K FTE* (d.o.e)
Ten2Two —Hitchin
- £60,000 - £85,000 a year
- Part-time
- No experience needed
- Project management
- Organisational skills
Quick apply
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Head Of Compliance And Quality Assurance
Medirest —Cambridge
- £65,000 a year
- Hotel
- Analysis skills
- Leadership
- Employee discount
11d
Client Care Advisor
Vets for Pets —Luton
- Overtime
- Management
- Customer service
- In-person
Compliance Advisor (Security and Vetting)
Cranfield University —Cranfield
- £29,363 - £30,119 a year
- Full-time
- Customer service
- University
- Communication skills
5d
Executive Director of Clinical Business Development - Strategic Accounts
Syneos Health Commercial Solutions —Cambridge
- Remote
- Sales
- Microsoft Office
- Business development
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
Immigration Paralegal – Milton Keynes
Duncan Lewis —Milton Keynes
- £23,150 a year
- Microsoft Office
- Analysis skills
- Organisational skills
6d
Consultant – Global Advisory Services
IQVIA —Cambridge
- Full-time
- Hybrid work
- English
- Master's degree
- Project management
HSE Advisor - Huntingdon
City Facilities Management (UK) —Huntingdon
- Full-time
- Travel

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client service advisor jobs near saint neots, cam

Employee Relations Advisor

Skill Connections
St. Neots

Quick apply

Job details

Permanent | Full-time
£38,000 - £41,000 a year
8 hours ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Employee mentoring programme
Annual leave
Company pension
Work from home
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Employee relations
Human resources
Payroll
Communication skills

Full job description

Employee Relations Advisor

Skill Connections
Oakpark Business Centre, Alington Road, St. Neots, PE19 6WA
£38,000 to £41,000 per year
Full time | Permanent | Monday to Friday, 9:00am to 5:00pm
Performance related bonus: 7.5% target, with the opportunity to earn up to 10% of salary

The opportunity

Skill Connections is an established HR and payroll consultancy that has supported businesses with their people operations for over a decade.

Following the expansion of our St. Neots operations, we are looking for an experienced Employee Relations Advisor to join our growing team at Oakpark Business Centre.

This is a responsible advisory position for someone who can provide practical, commercially considered employee relations support to managers and business clients. You will manage a varied caseload, guide managers through formal processes and help ensure each matter is handled fairly, consistently and in line with employment law and internal policy.

Alongside your client work, you will contribute to strong communication and collaboration within the Skill Connections team. You will report directly to Jessica Brown, Head of HR.

Your responsibilities

Your work will include:

Advising managers on disciplinary, grievance, absence, capability and performance matters
Managing employee relations cases from initial review through to resolution
Supporting workplace investigations and reviewing evidence, statements and findings
Guiding managers through formal meetings, probation reviews and flexible working requests
Preparing outcome letters, meeting notes, case documentation and supporting correspondence
Advising on workplace conflict and supporting mediation where appropriate
Supporting restructures and redundancy consultation processes
Identifying potential employment law, policy and procedural risks
Monitoring active cases, deadlines and agreed actions
Reviewing HR policies and supporting the delivery of practical manager training
Building trusted working relationships with clients and understanding their individual HR requirements
Sharing relevant case information internally to support consistent advice and effective team collaboration

About you

We are looking for someone with established employee relations experience who is comfortable taking responsibility for complex and sensitive cases.

You should have:

Previous experience in an Employee Relations Advisor, HR Advisor or similar position
Strong knowledge of UK employment law and employee relations procedures
Experience supporting disciplinary, grievance, absence and performance cases
The confidence to advise managers and constructively challenge decisions when required
Strong written skills with experience preparing professional HR documentation
Good organisation and the ability to manage several cases and deadlines at once
A professional, balanced and confidential approach
CIPD Level 5 or equivalent experience, either completed or actively being worked towards

Experience within an HR consultancy, outsourced HR service or multi client environment would be beneficial but is not essential.

Salary and benefits

Salary between £38,000 and £41,000, depending on experience
Performance related bonus with a target of 7.5% and the opportunity to earn up to 10% of salary
Hybrid working possibilities, typically with two or three office days per week depending on client and business requirements
25 days' annual leave plus bank holidays, increasing with service
CIPD qualification funding and paid professional development
Private medical insurance
Employee Assistance Programme
Workplace pension

Location and working hours

The role is based at Oakpark Business Centre, Alington Road, St. Neots, PE19 6WA.

Working hours are Monday to Friday, 9:00am to 5:00pm. Hybrid working may be available depending on business requirements and the responsibilities of the role.

Joining Skill Connections

This role offers the opportunity to become part of an expanding consultancy where your advice will have a direct impact on both our clients and our internal team. You will be trusted to manage meaningful employee relations work, build strong professional relationships and help managers make fair, informed and commercially sensible decisions.

Pay: £38,000.00-£41,000.00 per year

Benefits:

Additional leave
Employee discount
Employee mentoring programme
Free parking
Health & wellbeing programme
On-site parking
Work from home

Ability to commute/relocate:

St. Neots PE19 6WA: reliably commute or plan to relocate before starting work (required)

Experience:

Employee relations: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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