1st line support engineer Work, Jobs in Salford, Eng (with Salaries)

1st Line Support Engineer
razorblue Careers —Salford
- £26,500 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
19h
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Cloud & Infrastructure Engineer (Graduate Opportunity)
CTI Digital —Manchester
- Full-time
- Hybrid work
- Azure
- Computer Science
- Annual leave
- Flexible schedule
Quick apply
8d
IT Field Engineer - Manchester
T-Tech —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
13d
Networking Engineer
Fourteen IP Communications —Wigan
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Hotel
- Travel
- Mentoring
- Free parking
- Sick pay
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Mentoring
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Programme Manager
BAM UK & Ireland —Salford
- Hybrid work
- Team management
- Leadership
2d

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1st Line Support Engineer

razorblue Careers -
Salford

Quick apply

Job details

Permanent
£26,500 a year
19 hours ago

Benefits

Cycle to work scheme
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Client engagement
Microsoft Exchange
User account management
Customer support
Customer interaction
Communication skills
Mobile devices

Full job description

razorblue role:

We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity
Troubleshoot and fix technical faults and issues
Respond to client queries and service requests
Assist with user rights, passwords, accounts
Handle basic security administration
Diagnose issues and explain technical details clearly
Occasional onsite visits to clients.

Please note that this role contains a weekend working rotation at a premium rate.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

Strong communication, and relationship-building skills
Administering Microsoft Active Directory, Exchange Server & Office 365
Comp TIA, Relevant Apprenticeship or higher education
Degree or degree equivalent qualifications is desirable
People centric approach & service
Competent with Windows desktop & application support
Tablet and mobile device support
Basic network troubleshooting incl. ping and trace route
An understanding of razorblue's business, clients and the market it works in
Active Directory and Exchange administrative skills
Knowledge of Microsoft Group Policy
An understanding of Microsoft Azure AD Sync and Azure AD Connect
Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

Base salary of £26,500 per annum depending on skills and knowledge
Hybrid working - After probation, split time evenly between office and home
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus – if you know other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

Quick apply

Refine Your Search

1st line support engineer jobs in salford, eng

1st Line Support Engineer

IT Support Engineer (1st Line)

1st Line Support Engineer

Cloud & Infrastructure Engineer (Graduate Opportunity)

IT Field Engineer - Manchester

Networking Engineer

3rd Line Support Engineer

Engineer II, Digital Services Remote Operations

3rd Line Support Engineer

IT Support Engineer

Senior TechOps Generalist

Programme Manager

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