3rd line support Work, Jobs in Shepshed, Lec (with Salaries)

Digital and Systems Support Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Work from home
1h
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
8d
Junior Data Solutions Engineer
NEXT —Leicester
- Up to £36,000 a year
- Call to connect
- Azure
- SQL
- Agile
- Free parking
- Employee discount
2d
Merchandiser
NEXT —Leicester
- £50,000 - £93,000 a year
- Full-time
- Sales
- Merchandising
- Communication skills
- Free parking
- Employee discount
7d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
8h
Assistant Buyer
NEXT —Leicester
- £34,000 - £47,000 a year
- Full-time
- Mentoring
- Free parking
- Employee discount
Assistant Merchandiser
NEXT —Leicester
- £34,000 - £47,000 a year
- Full-time
- Merchandising
- Data analysis skills
- Presentation skills
- Free parking
- Employee discount
Fitness Manager - Loughborough Junction
The Gym Group —Loughborough
- Full-time
- Employee discount
- Sick pay
Telematics Supervisor
M Group —Nottingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Nottinghamshire
M Group —Nottingham
- AutoCAD
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
HR Business Partner
NEXT —Leicester
- £49,000 - £56,000 a year
- Full-time
- Oracle
- Travel
- Human resources
- Free parking
- Employee discount
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
Buyer
NEXT —Leicester
- Full-time
- Mentoring
- Free parking
- Employee discount
4d
Trainee Site Engineer
M Group —Nottingham
- Overtime
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
1d
Fabric Technologist
NEXT —Leicester
- £46,000 - £68,000 a year
- Full-time
- Free parking
- Employee discount
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
Assistant Fabric Technologist
NEXT —Leicester
- £32,000 - £43,000 a year
- Full-time
- Free parking
- Employee discount
13d
Second Line Engineer
University of Derby —Derby
- £32,260 - £41,689 a year
- Full-time
- Analysis skills
- University
- No degree
- Annual leave
- Employee assistance programme
14d
Christmas & Hard Goods Accessories Designer
NEXT —Leicester
- £45,000 - £80,000 a year
- Full-time
- Time management
- Free parking
- Employee discount

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Digital and Systems Support Officer

Leicester City Council -
Leicester

Apply Now

Job details

Full-time
£32,061 - £34,434 a year
1 hour ago

Benefits

Annual leave
Company pension
Work from home
Employee discount

Qualifications

System administration
Customer service
Microsoft Office
IT

Full job description

Job details

Job reference

REQ7511

Date posted

08/07/2026

Application closing date

22/07/2026

Location

Hybrid working - Home and Leicester City Offices

Salary

£32,061 - £34,434 Per Year (pro rata for part time hours)

Package

Total benefit value (includes pension contribution and full holiday entitlement): £46,953

Contractual hours

Basis

Full time

Job category/type

Blank

Digital and Systems Support Officer

Job description

Full Time / 37 Hours Per Week / Permanent

Part Time / 18.5 Hours Per Week / Permanent and Fixed term until March 2029

Play a key role in supporting IT business systems for the Social Care and Education Division.

We provide crucial IT business systems support to staff across multiple sites throughout Leicester City area as well as home-based workers too. We support front line workers with system support, guidance, including creation and maintenance of appropriate support documentation. With significant projects in the pipeline making this a very exciting time and opportunity to join the service.

We have both full time and part time positions on a permanent and fixed term basis’. The core working hours are Monday to Thursday 8.30am-5.00pm and 8.30am-4.30pm on a Friday.

What you’ll be doing

You’ll be dedicated to support frontline Social Care & Education (SCE) department staff and so will need to resolve queries for many SCE systems, especially Liquidlogic, ContrOCC and other associated systems. You will support the delivery of digital transformation projects and identify opportunities for improvement. You’ll maintain projects and system documentation and materials which will be used by the business, partners, suppliers, and other IT teams. In addition, you’ll support the management and maintenance of the Council’s varied ICT systems, test enhancements and new functionalities for those systems.

Working within a small, dedicated team, you’ll work with other support services for SCE as well as internal and external IT teams to resolve a variety of issues in a timely and accurate manner.

You’ll be expected to work in an agile manner and may be required to travel across the city to attend meetings with external partners, and colleagues from various services and departments. Your base will generally be at a centrally located council building in the city centre, with limited flexibility to work from home.

What you’ll need

With experience of working in a systems administration role supporting complex systems in a large organisation, you'll have a proven track record of supporting IT business systems, including but not limited to:

End User administration.
Client applications and solution implementation and support.
Device and solution configuration, testing deployment, upgrades, patches and installation.
Maintaining system security, integrity and the quality of data which may be highly confidential.
Logical approach to problem/fault resolution.
Liaison with technical support teams and suppliers.

A logical thinker you’ll be able to problem solve in a creative and proactive manner. You’ll have a positive attitude to flexible working and show resilience when working in a fast-changing operational support environment. Using excellent customer service skills will allow you to easily converse with all areas of the business and business support teams and translate their requirements into the technical solutions.

In addition, you’ll have a good understanding of GDPR and sound appreciation of the need for effective information and systems security and can demonstrate excellent IT skills, including Microsoft Office.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We’re committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease; make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

If you’d like to have a chat before applying, feel free to contact [email protected].

Interviews will take place week commencing 3rd August 2026.

Apply Now

Refine Your Search

3rd line support jobs in shepshed, lec

Digital and Systems Support Officer

1st/2nd Line IT Support Analyst

Junior Data Solutions Engineer

Merchandiser

Desktop Support Analyst - Derby

Assistant Buyer

Assistant Merchandiser

Fitness Manager - Loughborough Junction

Telematics Supervisor

Nottinghamshire

HR Business Partner

Regional Support Engineer

Buyer

Trainee Site Engineer

Fabric Technologist

IT Service Desk Analyst

3rd Line Infrastructure Engineer

Assistant Fabric Technologist

Second Line Engineer

Christmas & Hard Goods Accessories Designer

I want to receive the latest job alerts for 3rd line support in shepshed, lec

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