Engineering Work, Jobs in Sherburn, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
6d
Process Engineer
Augean —Middlesbrough
- £60,000 - £80,000 a year
- Full-time
- AutoCAD
- Schematics
- Programmable logic controllers
- Life insurance
- Sick pay
Quick apply
12d
Teacher of Engineering (2025/AG015)
EAST DURHAM COLLEGE —Peterlee
- £31,000 - £41,000 a year
- Full-time
- Engineering
- Education
- Presentation skills
- Free parking
- Annual leave
Graduate Engineers - Hartlepool
JDR Cable Systems —Hartlepool
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
- Work from home
- Gym membership
Field Service Engineer
Servibox LTD —Durham
- £30,000 - £36,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Annual leave
Quick apply
Design Engineer - Engineering & Automation
Cobots Online —Newton Aycliffe
- £38,000 - £55,000 a year
- Full-time
- CAD
- Assembly
- Continuous improvement
- Free parking
- Sick pay
Quick apply
7d
Packaging Technologist
ICB Distillers part of the Fortitude Spirits Group —Middlesbrough
- £40,000 a year
- Full-time
- Analysis skills
- Project management
- In-person
Quick apply
Graduate Design Engineer- Engineering & Automation
Cobots Online —Newton Aycliffe
- £25,000 - £29,000 a year
- Full-time
- CAD
- Engineering
- Assembly
- Free parking
- Sick pay
Quick apply
7d
Apprentice Mechanical Technician - Offshore Services
Mammoet —Stockton-on-Tees
- English
- Travel
- Time management
- Employee discount
9d
Engineering Project Manager
Labman Automation —Stokesley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Fuel Engineer
British Steel —Teesside
- Up to £46,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Field Service Engineer
Haier Europe —Hartlepool
- £33,903 - £38,423 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Engineer
Elis —Bishop Auckland
- Up to £40,500 a year
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme
Geotechnical Reports Engineer
Igne Group Ltd —Chester-le-Street
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
12d
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Tekla Detailer / Tekla Designer (Material Handling)
Platinum Project Solutions Ltd —Sunderland
- £40 - £50 an hour
- Part-time
- Hybrid work
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
4h
Apprentice Design Engineer
Dacon Fabrications Ltd —Gateshead
- Full-time
- CAD
- IT
- In-person
Quick apply
2d
Assessor - Engineering Apprenticeships
Train'd Up —Newcastle upon Tyne
- From £40,000 a year
- Full-time
- Microsoft Office
- Education
- Continuous improvement
Quick apply
1d
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Process Technician
NOVARES —Peterlee
- Maintenance

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1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

engineering jobs in sherburn, dur

1st Line Support Engineer

Process Engineer

Teacher of Engineering (2025/AG015)

Graduate Engineers - Hartlepool

Field Service Engineer

Design Engineer - Engineering & Automation

Packaging Technologist

Graduate Design Engineer- Engineering & Automation

Apprentice Mechanical Technician - Offshore Services

Engineering Project Manager

Fuel Engineer

Field Service Engineer

Engineer

Geotechnical Reports Engineer

Platform Engineer

Tekla Detailer / Tekla Designer (Material Handling)

Apprentice Design Engineer

Assessor - Engineering Apprenticeships

Senior Network Engineer

Process Technician

I want to receive the latest job alerts for engineering in sherburn, dur

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