Market analysts & Work, Jobs in Sherburn, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
12d
Procurement Analyst
Intermodal Tank Transport —Middlesbrough
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Work from home
Quick apply
12d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Functional Test Analyst
Sopra Steria —Newcastle upon Tyne
- £27,781.16 a year
- Weekend availability
- Microsoft Access
- Oracle
- Annual leave
Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- English
- Master's degree
- SQL
Asbestos Analyst
Eurofins UK Environment Testing —Durham
- Full-time
- Employee discount
Quick apply
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Clinical Analyst -UK
GeneDx —Newcastle upon Tyne
- £89,000 - £108,000 a year
- Remote
- Doctoral degree
- English
- Microsoft Office
4d
Senior Oracle Apps DBA Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
13d
Senior Fullstack Developer
Version 1 —Newcastle upon Tyne
- Full-time
- AWS
- JavaScript
- APIs
- Employee assistance programme
- Employee discount
Quick apply
Pricing Analyst - GB
Crane Authentication —Gateshead
- Hybrid work
Quick apply
Senior Portfolio Analyst
LeoVegas Mobile Gaming Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Free parking
- Annual leave
Quick apply
3d
Commercial Planning Analyst
Arriva UK Bus Limited —Stockton-on-Tees
- Analysis skills
- Project management
- Organisational skills
Quick apply

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1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
Handling cash balancing issues in a retail environment. Sound capability handling support calls. To log all support calls and prioritise them accordingly.
From £15.18 an hour
Quick apply
12d
Procurement Analyst
Intermodal Tank Transport —Middlesbrough
Work with internal sales, commercial and operations teams to assist with sourcing of new rates. Key Activity 3 – KPI Analysis approx.
Quick apply
12d

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market analysts & jobs near sherburn, dur

1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
12 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

market analysts & jobs in sherburn, dur

1st/2nd Line Support Analyst

Procurement Analyst

Senior Insights Analyst

Functional Test Analyst

Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle

Asbestos Analyst

Associate Product Usage Analyst (UK Remote)

Clinical Analyst -UK

Senior Oracle Apps DBA Consultant

Senior Fullstack Developer

Pricing Analyst - GB

Senior Portfolio Analyst

Commercial Planning Analyst

Other jobs to consider

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