& bi Work, Jobs in Shoeburyness, Ess (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Colchester
- £42,000 a year
- Weekend availability
- Microsoft Word
- Management
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
1d
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Analysis skills
- Analytics
- Annual leave
Quick apply
3d
Bureau Data Analyst Lead
Commercial Services Group —West Malling
- £32,126.17 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Customer Support Assistant
Civic Recruitment Limited —Clacton-on-Sea
- Full-time
- Microsoft Word
- CRM software
- Computer literacy
Quick apply
Repairs Administrator
Civic Recruitment Limited —Basildon
- £18.66 an hour
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- IT
Quick apply
Power BI Developer - 6 months FTC
Principle Care Homes —Billericay
- £17,500 - £20,000 a year
Quick apply
Data Analyst
Commercial Services Group —West Malling
- £40,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Receptionist & Administrator
GT Stewart Limited —Canterbury
- £24,784.49 - £24,784.50 a year
- Organisational skills
- Front desk
- Computer skills
- Annual leave
Quick apply
Information and Performance Analyst
Essex Partnership University NHS Foundation Trust —Wickford
- £39,959 - £48,117 a year
- Full-time
- Relocation assistance
- Employee discount
5d
BI Developer
hireful —Chatham
- £38,000 a year
- Full-time
- Hybrid work
- SQL
Quick apply
12d
Senior Data Analyst
Aon Corporation —Chelmsford
- Analysis skills
- Machine learning
Sales - Sales Advisor - UK
New Look —Canterbury
- Part-time
- Customer service
FP&A Analyst
Watchfinder —West Malling
- Full-time
- Bachelor's degree
- Accounting
Legal Secretary
GT Stewart Limited —Canterbury
- £27,007.49 - £28,000.00 a month
- Organisational skills
- Typing
- Communication skills
- Annual leave
Quick apply
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Microsoft Purview & Modern Workplace Consultant - Basildon / Yateley / Yeovil
Arc —Basildon
- Analysis skills
- SharePoint
- Time management
Employment Adviser
Reed In Partnership —Chelmsford
- £30,000 - £31,500 a year
- Full-time
- Customer service
- English
- Travel
- Annual leave
- Flexible schedule
8d
Admin
Mears Group —Brentwood
- Up to £30,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Executive Assistant
Civic Recruitment Limited —Maidstone
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
3d
Quality Operations Engineering - Data Intern
CNH Industrial —Basildon
- English
- Presentation skills
- Continuous improvement

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Colchester

Quick apply

Job details

Permanent
£42,000 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Report writing
Meeting coordination
Management
Inbound customer enquiry call handling
Report generation
Senior management experience
Stakeholder liaison
UK GDPR
Microsoft Office Suite
Microsoft Office
General Data Protection Regulation (GDPR)
Appointment booking and call handling
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Essex and Suffolk?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

& bi jobs in shoeburyness, ess

Freedom to Speak Up Guardian

Reporting & BI Analyst

Bureau Data Analyst Lead

Customer Support Assistant

Repairs Administrator

Power BI Developer - 6 months FTC

Data Analyst

Receptionist & Administrator

Information and Performance Analyst

BI Developer

Senior Data Analyst

Sales - Sales Advisor - UK

FP&A Analyst

Legal Secretary

Customer Fulfilment & Logistics Coordinator

Microsoft Purview & Modern Workplace Consultant - Basildon / Yateley / Yeovil

Employment Adviser

Admin

Executive Assistant

Quality Operations Engineering - Data Intern

I want to receive the latest job alerts for & bi in shoeburyness, ess

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