Helpdesk team Work, Jobs in Shrewley, War (with Salaries)

Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
2d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
8d
Concierge
Mitie —Warwick
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Property & Development Administrator
Camping and Caravanning Club —Coventry
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick apply
12d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Automotive diagnostics
- Annual leave
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- English
- Phone etiquette
- Annual leave
- Flexible schedule
Service Delivery Agent
Mitie —Birmingham
- Organisational skills
- Communication skills
12d
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
9d
Switchboard and Helpdesk Operative
Mitie —Dudley
- Night shift
- Communication skills
1d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Scheduler
Arcus FM —Redditch
- £27,312 a year
- Full-time
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
Quick apply
Site Technician/Caretaker
BAM UK & Ireland —Alcester
- £13.50 an hour
- Computer literacy
- Computer skills
- Communication skills
Head of IT
Ace Grading —Banbury
- £55,000 - £65,000 a year
- Full-time
- Google Suite
- Management
- IT
- Employee discount
Quick apply
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Work from home
14d

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Help Desk Operator

Warwick Nub News
Warwick

Apply Now

Job details

Permanent
£29,000 - £32,000 a year
2 days ago

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
SharePoint
Technical writing
Customer support
Application support
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

Where

Warwick

What

I.T. & Communications

Type

Permanent

Salary

32000 Annual

Helpdesk Operator

Warwick - Onsite

£29,000 - £32,000

VIQU are partnering with a leading organisation to recruit a Helpdesk Operator to provide first-line IT support across the business. This is a hands-on opportunity for an experienced Service Desk professional to broaden their technical knowledge while supporting users across multiple UK locations. The successful candidate will work across a varied Microsoft environment, including Intune, Entra ID, Microsoft 365 and Windows 11, alongside hardware, mobile devices, printers and business systems. This is an ideal opportunity for someone with a strong customer-focused approach who enjoys troubleshooting and wants to continue developing their IT career within a busy support environment.

Key Responsibilities of the Helpdesk Operator:

Act as the first point of contact for IT support requests, providing effective first-line technical assistance
Log, prioritise, investigate and resolve service desk tickets within agreed processes
Troubleshoot Windows 11, Microsoft 365, desktop hardware, printers, mobile devices and business systems
Support and administer user devices through Microsoft Intune
Assist with user accounts, access and devices across Microsoft Entra ID and Active Directory
Provide remote and face-to-face technical support to users across Warwick and wider UK locations
Set up, configure and maintain IT equipment, applications and user devices
Support SharePoint and other Microsoft business applications
Create and maintain user guides, training materials and IT documentation
Work closely with infrastructure teams and external suppliers to investigate and resolve technical issues

Key Experience Required of the Helpdesk Operator:

Proven experience working within a Service Desk, Helpdesk or first-line IT support environment
Strong hands-on experience supporting Microsoft 365, Windows 11 and desktop applications
Practical experience with Microsoft Intune and Entra ID
Strong troubleshooting experience, particularly across hardware, software and printer-related issues
Experience with SharePoint would be highly desirable
Good understanding of Active Directory and user account administration
Strong customer service and communication skills, with the ability to support users at different technical levels
Ability to manage and prioritise multiple support tickets and tasks effectively
A proactive approach to problem-solving with a genuine desire to develop technical

Apply now to speak with VIQU IT in confidence, or reach out to Harjot Singh via the VIQU IT website.

Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

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Refine Your Search

helpdesk team jobs in shrewley, war

Help Desk Operator

1st / 2nd Line IT Support Analyst

IT Support Analyst

1st Line Service Desk Analyst (Days)

Concierge

Property & Development Administrator

IT Helpdesk Analyst

Helpdesk Team Leader

Automotive Helpdesk Agent

Helpdesk Coordinator - FTC 12 months

Service Delivery Agent

Helpdesk Team Leader

Desktop Support Engineer L1

Switchboard and Helpdesk Operative

Service Desk Manager

Scheduler

Site Technician/Caretaker

Head of IT

Customer Helpdesk Manager

Maintenance Helpdesk Agent

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