Transport controller / planner Work, Jobs in Smethwick, Wmd (with Salaries)

Transport Controller / Planner
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- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
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- Microsoft Excel
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- Construction experience
- Free parking
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Transport Controller / Planner

Rhenus SE & Co. KG -
Cannock

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount

Qualifications

Transport schedule optimization
Customer service
Delivery scheduling
Logistics
Transportation management systems
Organisational skills
Transport experience
Transport scheduling
Communication skills

Full job description

Start date 30/09/2026

Time Type Full time

Contract Type
Permanent

Mobile Work No mobile working

Reference ID JR123953

Company Name Rhenus Logistics Ltd.

Location

Cannock

Job Category Freight Services

Business Unit
Road Freight

Contact Person Clare Hastle

Your Benefits

Company Pension Scheme

Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind. Salary sacrifice scheme also available to eligible employees.

Continuous Training

Sharpen your skills and advance your expertise with ongoing development and access to our on-demand learning portal One Rhenus.

Exclusive Discounts

Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.

Free Parking

For convenience and peace of mind. We also offer all employees the ability to improve their health and spread the cost with a bike purchase through our cycle-to-work scheme.

Health & Sports

Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.

Holiday Bonus

Enhanced holiday entitlement with the ability to flex your holiday entitlement further with our buy and sell scheme.

Reference ID JR123953

Company Name Rhenus Logistics Ltd.

Location

Cannock

Job Category Freight Services

Business Unit
Road Freight

Contact Person Clare Hastle

Job Description

What you can expect

Job Title - Transport Controller / Planner

Location – Cannock Depot – on site

Hours – 37.5 hrs pw. Mon – Fri 12pm - 8pm

We are recruiting for a UK Transport Controller / Planner. The Transport Controller / Planner is responsible for the efficient planning and coordination of UK road freight collections and deliveries, ensuring customer requirements are met while maximising operational efficiency. The role requires excellent organisational skills, strong communication with hauliers and customers, and the ability to manage multiple priorities in a fast-paced transport environment.

The successful candidate will ensure all transport activities are completed in line with company procedures, customer expectations, and compliance requirements while maintaining accurate records across internal systems.

At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference.

Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence.

The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference. #empoweredbyyou

What you bring

Transport Planning

Plan and schedule daily UK collections and deliveries.
Monitor vehicle movements and proactively manage delays or service issues.
Monitor daily transport activity to ensure planned work is completed successfully
Liaise daily with hauliers to ensure collections and deliveries are completed as planned.
Build and maintain strong working relationships with transport partners.
Resolve transport-related issues in a professional and timely manner.

Administration

Complete all transport-related administration accurately and within required timescales.
Maintain accurate shipment records using internal transport management systems.

Operations Control

Monitor the progress of vehicles, collections and deliveries throughout the day.
React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
Prioritise urgent and time-critical shipments to maintain service levels.
Ensure efficient utilisation of vehicles, hauliers and transport resources.

Partner Management

Develop and maintain positive relationships with subcontractors and transport partners.

General Duties

Use internal systems to manage transport operations efficiently.
Support colleagues across the operations team when required.
Assist with customer queries and problem resolution.
Undertake any other reasonable transport-related duties as requested by management.

Skills & Experience

Essential

Previous experience within UK road freight or transport planning.
Strong understanding of UK transport operations and logistics.
Excellent communication and customer service skills.
Ability to work under pressure and prioritise workload effectively.
High level of organisational and administrative skills.
Good geographical knowledge of the UK.
Competent using Microsoft Office, particularly Excel and Outlook.
Experience using Transport Management Systems (TMS) or other logistics software.
Strong attention to detail.

Desirable

Experience managing subcontracted hauliers.
Knowledge of transport compliance and industry regulations.
Experience working within pallet network or general haulage operations.
Understanding of transport KPIs and service performance reporting.

Personal Attributes

Calm and professional under pressure.
Excellent problem-solving ability.
Strong attention to detail.
Proactive and able to use initiative.
Reliable and dependable.
Team player with the ability to work independently.
Positive attitude and commitment to delivering excellent customer service.

Business Unit

Road Freight

Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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