JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities Management Supervisor
Position Overview
The Facilities Management Supervisor oversees daily building operations and maintenance activities, ensuring optimal facility performance, safety, and occupant satisfaction. This role manages maintenance teams, coordinates service delivery, and ensures compliance with operational standards and regulatory requirements.
Key Responsibilities
Team Leadership & Management Supervise and coordinate facilities maintenance staff, including technicians, custodians, and contractors. Assign work orders, monitor performance, conduct training, and manage scheduling to ensure adequate coverage. Foster a culture of accountability, safety, and continuous improvement within the team.
Operational Management Oversee preventive and corrective maintenance programs for building systems including HVAC, electrical, plumbing, fire/life safety, and mechanical equipment. Monitor facility operations through building management systems and respond promptly to equipment failures or service disruptions. Coordinate with vendors and contractors for specialized services and repairs.
Safety & Compliance Ensure compliance with local, state, and federal regulations including OSHA, fire codes, and environmental standards. Conduct regular safety inspections, maintain safety documentation, and implement corrective actions. Lead emergency response procedures and ensure staff training on safety protocols.
Budget & Resource Management Monitor departmental budgets, track maintenance expenses, and identify cost-saving opportunities. Manage inventory of supplies, tools, and equipment. Review and approve purchase requisitions and service contracts within authorized limits.
Stakeholder Communication Serve as primary point of contact for facility-related issues and requests. Communicate effectively with building occupants, property management, and senior leadership. Provide regular updates on facility status, maintenance activities, and improvement initiatives.
Qualifications
Required:
High school diploma or equivalent; Associate's degree in Facilities Management, Engineering, or related field preferred
2+ years of facilities maintenance experience with 1+ years in a supervisory role
Strong knowledge of building systems, mechanical equipment, and maintenance best practices
Valid driver's license and ability to respond to after-hours emergencies
Proficiency with computerized maintenance management systems (CMMS)
Preferred:
Professional certifications (CFM, FMA, or similar)
HVAC/refrigeration, electrical, or plumbing licenses
Experience with LEED or sustainability programs
Project management experience
Core Competencies
Strong leadership and team development skills with the ability to motivate diverse teams. Excellent problem-solving abilities and technical troubleshooting skills. Effective communication and customer service orientation. Detail-oriented with strong organizational and time management capabilities. Ability to work independently and make sound decisions under pressure.
Physical Requirements
Ability to walk, stand, climb ladders, and work in various environmental conditions. Occasional lifting of equipment up to 50 pounds. Availability for on-call rotation and emergency response outside regular business hours.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
