Activity and customer journey assistant Work, Jobs in Southampton, Eng (with Salaries)

Commercial Activity and Customer Journey Assistant
Southampton City Council —Southampton
- £26,402 - £28,207 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
9d
Medical Administrative Assistant – Dr Helen Allergy & Dr Helen Medical
Dr Helen Allergy / Dr Helen Medical —Ringwood South
- £15 an hour
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
Quick apply
7h
Facilities Assistant
Forest Holidays —Micheldever
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- Guest services
- Employee discount
Quick apply
8d
Stocktaker - Southampton
nGeneration —Southampton
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
10d
Store Supervisor
Footasylum —Southampton
- Part-time
- Customer service
- Retail management
Food and Beverage Assistant
Forest Holidays —Micheldever
- £8.00 - £12.71 an hour
- Part-time
- Serving
- Inventory control
- Customer service
- Employee discount
Quick apply
Administrative Assistant
Bupa —Winchester
- £26,800 a year
- Weekend availability
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
No7 Advisor
Boots —Bournemouth
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Stocktaker - Bournemouth
nGeneration —Bournemouth
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Branch Assistant
LKQ Corporation —Southampton
- Part-time
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
5d
Assistant Branch Manager
Travis Perkins —Romsey
- Full-time
- Customer service
- Negotiation
7d
Domiciliary care Assistant ,Paid Travel Time+ Mileage pay+ Guaranteed hour contract
Caremark Ltd —Eastleigh
- £13.10 - £14.50 an hour
- Full-time
- Travel
Quick apply
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Business development
- Travel
- Leadership
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Business development
- Travel
- Leadership
Assistant Store Manager
The White Company —Winchester
- Customer service
- Training & development
- Retail management
- Employee discount
Wealth planner - Wealth Management
Barclays —Southampton
- Financial services
Assistant Quantity Surveyor
J&B Hopkins —Fareham
- Microsoft Office
- Analysis skills
- Contracts
- Life insurance
Quick apply

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activity and customer journey assistant jobs near southampton, eng

Commercial Activity and Customer Journey Assistant

Southampton City Council -
Southampton

Apply Now

Job details

Part-time | Temp to perm | Full-time
£26,402 - £28,207 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Qualifications

Handling customer enquiries
Communication skills

Full job description

Organisation

Southampton City Council

Service Area

Culture & Tourism

Job Location

Southampton Museums and Gallery

Contract Length

Permanent

Work Hours

Part Time 29.6 Hours per Week (with the possibility of 37 hours)

Salary

£26,402 - £28,207 per annum (pro rata)

Closing Date

27/08/2026

Job Reference

17039

Documents

Commercial and Customer Journey Assistant

Commercial Activity and Customer Journey Assistant

The Museums, Art Gallery and Heritage Service sits within Southampton City Council’s Culture and Tourism Division and plays a vital role in sharing, celebrating and caring for Southampton’s rich art, history and heritage. Through Southampton City Art Gallery, SeaCity Museum, Tudor House & Garden and the city’s collections, we create opportunities for people to explore stories, ideas and experiences that connect communities, visitors and future generations.

We are a public-facing, people-centred service that brings together collections, exhibitions, learning, engagement, volunteering, commercial activity and venue operations. Our teams work collaboratively to provide welcoming, inclusive, safe and inspiring experiences for residents, schools, families, partners, communities and visitors to the city.

Joining the service means being part of a creative, supportive and ambitious team that is committed to excellent visitor experience, meaningful community connection and responsible care of the city’s heritage assets.

The Role

As Commercial and Customer Journey Assistant, you will help keep our vision of “Every Interaction is an Opportunity” at the heart of the visitor and customer journey. Working as part of the Commercial and Customer Journey Team, you will support the Commercial Manager and Commercial and Customer Journey Officer to deliver excellent service across our museums, gallery and heritage venues, ensuring customers experience clear information, timely responses and a smooth journey from first enquiry through to booking, visit, event or follow-up.

You will be a first point of contact for online, email and social media enquiries, responding helpfully and signposting customers to the right information or team. You will support bookings, venue hire, weddings, commercial events, learning activity and wider customer enquiries, using booking, EPOS and finance systems to help administer events, process payments and invoices, maintain accurate records and support smooth operational delivery.

The role also supports commercial activity across the portfolio, including retail ordering and stock management, promotional content, venue presentations, events administration, clerical support, financial processes, customer feedback and day-to-day coordination across front of house, venue hire, marketing, exhibitions, learning and collections activity. We are looking for someone organised, approachable and customer focused, with strong administrative skills and a process-driven approach. You will need strong communication skills, good attention to detail, confidence using digital and financial systems, and the flexibility to support weekend and evening working as part of an established rota.

Interviews will be week commencing 14th September.

We are currently completing internal recruitment and will have either a 37hr post or 29.6hr post or potentially both available.’

What we can offer you:

Salary: The salary band for this role is £26,402 - £28,207 per annum (pro rata). The starting salary is £26,402 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

Contact details for informal discussion:

For further information and details regarding the role, please contact the Museums Duty Manager at [email protected]

Recruitment contact details:

Email: [email protected]
Tel: 023 8083 4033

For more information about SCC please visit Southampton City Council
Follow us on social media for regular updates on our featured jobs and latest news.

The Role

Interviews will be week commencing 14th September.

We are currently completing internal recruitment and will have either a 37hr post or 29.6hr post or potentially both available.’

What we can offer you:

Salary: The salary band for this role is £26,402 - £28,207 per annum (pro rata). The starting salary is £26,402 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

Contact details for informal discussion:

For further information and details regarding the role, please contact the Museums Duty Manager at [email protected]

Recruitment contact details:

Apply Now

Refine Your Search

activity and customer journey assistant jobs in southampton, eng

Commercial Activity and Customer Journey Assistant

Medical Administrative Assistant – Dr Helen Allergy & Dr Helen Medical

Facilities Assistant

Stocktaker - Southampton

Store Supervisor

Food and Beverage Assistant

Administrative Assistant

No7 Advisor

Stocktaker - Bournemouth

Branch Assistant

Assistant Branch Manager

Domiciliary care Assistant ,Paid Travel Time+ Mileage pay+ Guaranteed hour contract

Head of Business Development & Sales - APAC

Head of Business Development & Sales - APAC

Assistant Store Manager

Wealth planner - Wealth Management

Assistant Quantity Surveyor

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