It service technician Work, Jobs in Southampton, Eng (with Salaries)

Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Graduate - Operations
Rapid Repair Network Limited —Lyndhurst
- £30,000 a year
- Full-time
Quick apply
12d
IT Service Technician
Stannah —Andover
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Test Technician
TÜV SÜD —Fareham
- Full-time
- Microsoft Word
- Employee assistance programme
Van Service Workshop Controller
Adams Morey —Southampton
- £35,000 a year
- Monday to Friday
- Training & development
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Process Technician
Nuffield Health —Eastleigh
- £25,038 a year
- Full-time
- Cleaning
- Communication skills
- Employee discount
- Gym membership
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
1d
Project Coordinator – Construction & Customer Services
The Home Building & Surveying Company —Bournemouth
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Mobile Facilities Maintenance Technician
Richmond Motor Group —Portsmouth
- £32,000 a year
- Full-time
- Customer service
- Programmable logic controllers
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Service Technician
Trane Technologies —Southampton
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
HSDU Technician
Portsmouth Hospitals University NHS Trust —Portsmouth
- £25,272 a year
- Weekend availability
- Customer service
- Computer literacy
- Maintenance
Quick apply
10d
Service Technician Trainee
Entrust —Whiteley
- Full-time
- Hybrid work
- Schematics
- Maintenance
- Organisational skills
OT Technical Manager (ANM Systems)
SSE —Portsmouth
- £51,600 - £77,400 a year
- Employee discount
- Gym membership
9d
Facilities Technician
Associated British Ports —Southampton
- In-person
- Annual leave
- Employee assistance programme
Dispenser
Boots —Southampton
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Superflex Roadside Patrol - Southampton
RAC —Southampton
- £50,669 - £57,000 a year
- Overtime
Multiskilled Technician
FMG Repair Services —Southampton
- £45,885 - £50,057 a year
- Annual leave
- Employee discount
Quick apply
DT & Food Technician
The Thinking Schools Academy Trust —Portsmouth
- £23,185 - £31,179 a year
- School
- Employee assistance programme
- Referral programme

I want to receive the latest job alerts for it service technician in southampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service technician jobs near southampton, eng

Desktop Support Technician

Exponential-e -
Southampton

Quick apply

Job details

Benefits

Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
MCSA
ITIL Certification
MCP
MCSE
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
User account management
IT permissions management
Remote access software
Ticket management systems
SharePoint
Customer support
Customer interaction
Communication skills
Planned maintenance
Identity & access management

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Overall purpose of the job:

Provide technical escalation for all Service Tickets assigned to the on-site Desktop Support team from the Service Desk.
Provide technical support on site as well as remote desktop support to NHS Solent end users.
Work in a rotation to provide on-site Desktop support to NHS HIOW end users for the core 08:00 – 17:00 Service Hours in the Static Tech Hubs as well as Roaming Tech Hubs.
Primarily responsible for managing and owning support tickets and driving customer issues through to resolution.

Key responsibilities for this job:

Respond to support contacts and tickets as assigned within Service Level Agreements.
Work as a team to deliver timely resolution to customer requests raised via telephone, portal, and email.
Maintain an understanding of the internal escalation process.
Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations.
To be a highly motivated team player with the skills and ability to manage changing priorities.
Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections.
Provide physical Workstation and peripheral relocations.
Performs general preventative maintenance tasks on computers, laptops, printers.
Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets);
Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible.
Be able to travel to other NHS Solent sites as part of the operational commitments to support the End Users.

Knowledge and experience required:

Experience in managing/troubleshooting Windows Desktop Operating Systems.
Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies.
Experience in using ITIL based ticketing system (ITIL foundation preferred).
Desired skills in Microsoft System Centre, SharePoint and other Microsoft solutions.
Applicants will ideally be Microsoft 365 and/or Azure certified to Fundamentals level, working towards Associate.
- Previous Microsoft certifications of MCP, MCSE and MCSA will be considered.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

it service technician jobs in southampton, eng

Desktop Support Technician

IT Manager

Graduate - Operations

IT Service Technician

Test Technician

Van Service Workshop Controller

Local IT Lead

Process Technician

IT Apprentice

Project Coordinator – Construction & Customer Services

Mobile Facilities Maintenance Technician

Service Technician

HSDU Technician

Service Technician Trainee

OT Technical Manager (ANM Systems)

Facilities Technician

Dispenser

Superflex Roadside Patrol - Southampton

Multiskilled Technician

DT & Food Technician

I want to receive the latest job alerts for it service technician in southampton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected