Operations Resourcing and Capacity Manager
Quilter —Southampton
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
1d
Fraud Investigator
South Western Railway —Southampton
- Full-time
- Communication skills
- Employee discount
8d
Senior Learning & Development Manager - Global Distribution & Packaging
CooperVision —Southampton
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Operations & Growth Co-ordinator
ThinkEngine —Southampton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Research
- Microsoft Office
- Free parking
- Work from home
Quick apply
8d
Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)
CooperVision —Southampton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Business Support Officer
UK Health Security Agency —Fareham
- £28,547 - £35,576 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
10d
Employee Relations Consultant - FTC until April 2027
Carnival UK —Southampton
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Account Manager - Public Sector
Ricoh —Southampton
- Sales
- Mentoring
- Communication skills
Operations Executive
ThinkEngine —Southampton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Research
- Microsoft Office
- Free parking
- Work from home
Quick apply
5d
Resource Manager
Roke —Romsey
- Full-time
- Data analysis skills
- Recruiting
- Organisational skills
Senior FP&A Business Partner
The National Oceanography Centre —Southampton
- £55,939 - £61,530 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
3d
Operations Manager – EMC & Wireless Testing
Caged Tigers South Ltd —Southampton
- £70,000 - £80,000 a year
- Full-time
- Engineering
- Analysis skills
- Mentoring
Quick apply
Operational Excellence Lead (Customer Services)
B&Q —Eastleigh
- From £52,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
3d
Business Manager - Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Project management
Process & Journey Mapping Executive (Customer Service & Experience)
B&Q —Eastleigh
- £30,000 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Customer service
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Bid Manager 12 mth FTC
Roke Manor Research Limited —Romsey
- Continuous improvement
- SharePoint
- Communication skills
Customer Service Representative
HAVANT BOROUGH COUNCIL —Havant
- £27,254 - £29,064 a year
- Full-time
- Microsoft Word
- Front desk
- IT
- Free parking
4d
Portfolio Administrator
Paragon Banking Group —Southampton
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
4d

I want to receive the latest job alerts for resources business partners in southampton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

resources business partners jobs near southampton, ham

Operations Resourcing and Capacity Manager

Quilter -
Southampton

Apply Now

Job details

Full-time
1 day ago

Benefits

Company pension

Qualifications

Resource allocation planning
Stakeholder collaboration
Stakeholder liaison
Scenario modelling
Analysis skills
Continuous improvement
Operational strategy development
Multidisciplinary collaboration
Leadership
Communication skills

Full job description

Fixed Term Contract Duration - 10 Months

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About the Role

Level: 4

Department: Operations

Location: Southampton, United Kingdom

Contract: Fixed Term Contract

Contract Length: 12 months

Regulated/Non-Regulated: Non-Regulated

Lead the strategic and operational planning for capacity and resource management across Quilter Operations. This role ensures proactive scenario planning for external impacts (market, economic, environmental) and works with the Ops change and readiness teams to assess incoming business change to determine resource requirements, absorption capability, and benefit realization opportunities against a robust data model utilising active ops. The role is critical to delivering best-in-class service through effective demand management and resource optimization.

Key Responsibilities:

Strategic Planning

Develop and maintain a capacity and resource planning framework for short, medium, and long-term horizons for all Operations teams
Productivity management - working with Team Managers and using Active ops to drive high productivity teams
Conduct scenario planning for external factors (market volatility, economic shifts, regulatory changes) impacting operational demand.
Partner with Operations Change and Readiness Teams to assess impact of business initiatives and determine resource absorption or additional needs.

Operational Oversight

Manage a team of Flow Leaders responsible for planning and resource allocation across all operational teams.
Oversee the Surge Team, a flexible resource pool deployed reactively to address unforeseen challenges.
Utilize ActiveOps as the primary tool for forecasting, planning, and performance tracking.

Collaboration & Governance

Work closely with operational run teams to align capacity plans with service delivery goals.
Provide insight and recommendations to senior leadership on resource optimization and operational resilience.
Ensure compliance with internal governance and regulatory standards in planning processes.

Continuous Improvement

Identify opportunities to streamline processes and improve resource flexibility.
Drive initiatives to enhance forecasting accuracy and responsiveness to demand fluctuations.
Utilise RCA to understand where there are misalignments between demand and supply forecast vs actuals.

Key Outcomes

Optimized resource allocation across all operational teams, including productivity improvement where possible
Proactive mitigation of external impacts on service delivery.
Improved agility and resilience through surge capability.
Enhanced customer experience through consistent service levels.

About You

Proven experience in capacity planning, resource management, and operational strategy within financial services or similar regulated environments.
Strong analytical and scenario planning skills.
Must be proficient in workforce management tools, specifically ActiveOps.
Leadership experience managing multi-disciplinary teams.
Excellent stakeholder engagement and communication skills.

#LI-FD1

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Healthcare Cash Plan: Jersey employees only.

Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Apply Now

Refine Your Search

resources business partners jobs in southampton, ham

Operations Resourcing and Capacity Manager

Fraud Investigator

Senior Learning & Development Manager - Global Distribution & Packaging

Operations & Growth Co-ordinator

Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)

Capture Manager

Business Support Officer

Employee Relations Consultant - FTC until April 2027

Account Manager - Public Sector

Operations Executive

Resource Manager

Senior FP&A Business Partner

Operations Manager – EMC & Wireless Testing

Operational Excellence Lead (Customer Services)

Business Manager - Senior Associate

Process & Journey Mapping Executive (Customer Service & Experience)

Operations Manager

Bid Manager 12 mth FTC

Customer Service Representative

Portfolio Administrator

I want to receive the latest job alerts for resources business partners in southampton, ham

Related Searches

Explore jobs in more locations

About the Business

About the Role

About You

Jobseeker tools

Employer Tools

Browse

Stay Connected