Line support engineer Work, Jobs in Southport, Msy (with Salaries)

2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
Network Engineer (2nd Line)
Fusion Fibre Group —Warrington
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Linux
Quick apply
11d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
13d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
Class 1 Driver
GXO Logistics —Warrington
- £39,527 a year
- Full-time
- Bachelor's degree
- Annual leave
- Employee assistance programme
NOC Engineer
Maintel —Blackburn
- Full-time
- Maintenance
- Free parking
- Employee discount
12d
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
13d
Junior Telecoms & Installation engineer
Bluebox Communications Ltd —Horwich
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Driving
- Hand tools
- Free parking
Quick apply
IT Systems Engineer (Infrastructure & Security)
KeTech Systems Ltd —Preston
- Full-time
- Azure
- Windows
- IT
- Free parking
- Annual leave
Quick apply
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
12d
Gas Engineer
Places for People —Preston
- £46,738.65 a year
- Overtime
- Annual leave
- Sick pay
7d
Engineering Data Processor
Phenna Group —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Microsoft Office
- Flexitime
3d
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Systems Engineering Lead – Spartan Data Workstream
BAE Systems —Warton
- From £59,491 a year
- ERP systems
- Supervising experience
- No degree
6d
Area Team Leader Building Control
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Relocation assistance
- Employee assistance programme
14d
Duty Controller
Blackpool Transport Services —Blackpool
- £33,000 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
Quick apply
11d
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Warrington
- Full-time
- Computer Science
- Up to 50% travel
- Java
11d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
Rail Fitter - Engineering
GB Railfreight —Wigan
- £40,000 - £52,000 a year
- Weekend availability
- Engineering
- Maintenance
- Electrical Engineering
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for line support engineer in southport, msy

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2nd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent | Full-time
£28,500 a year

Benefits

Free parking
Company pension
Canteen
Company events
Private medical insurance
Gym membership
On-site parking

Qualifications

Microsoft Windows Server
Desktop support
Technical support
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

THE ROLE

As an IT Engineer, you will handle escalated technical issues from the 1st line and junior engineers, working across desktop, server, network, Microsoft 365, and cloud services. You’ll be expected to resolve complex tickets independently, assist with onboarding and configuration tasks, and contribute to service improvements. This is a hands-on technical role ideal for someone confident in managing varied issues and progressing within a busy MSP environment.

KEY RESPONSIBILITIES

- Take ownership of escalated service tickets and ensure timely, effective resolution.

- Troubleshoot and resolve technical issues across endpoints, servers, cloud, and networking.

- Manage incidents and service requests within agreed SLAs.

- Assist with onboarding of new users, sites, and services for existing clients.

- Provide onsite support where required.

- Identify and escalate recurring problems or critical issues to senior engineers.

- Support and mentor junior members of the service desk team.

- Work closely with the 1st line and project teams to ensure consistent service delivery.

- Contribute to internal documentation, knowledge base, and technical processes.

- Deliver clear, helpful updates to clients throughout the ticket lifecycle.

- Provide guidance and reassurance, ensuring a professional and responsive service.

- Build positive client relationships through excellent service and communication.

EXPERIENCE AND SKILLS NEEDED

- Minimum 2–3 years’ experience in a technical support role, ideally in an MSP or similar environment.

- Strong technical knowledge across Microsoft 365, Windows Server, Active Directory, desktop support, and basic networking.

- Experience with RMM tools and ticketing systems.

- Comfortable resolving complex issues independently.

- Calm under pressure and able to manage. competing priorities.

- Strong written and verbal communication skills

- Certifications such as CompTIA, Microsoft, or networking credentials (desirable but not essential).

Pay: £28,500.00 per year

Benefits:

Canteen
Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance

Application question(s):

Why would you like to work at MCS?

Experience:

MSP / IT support: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in southport, msy

2nd Line IT Engineer

Network Engineer (2nd Line)

1st Line Support Engineer

Cyber Security Analyst

IT Support Engineer (1st Line)

Class 1 Driver

NOC Engineer

2nd Line IT Support Engineer

Junior Telecoms & Installation engineer

IT Systems Engineer (Infrastructure & Security)

Contract Manager

Gas Engineer

Engineering Data Processor

Infrastructure Engineer

Systems Engineering Lead – Spartan Data Workstream

Area Team Leader Building Control

Duty Controller

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

1st Line IT Service Desk Engineer

Rail Fitter - Engineering

I want to receive the latest job alerts for line support engineer in southport, msy

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