Administrative support / service centre coordinator Work, Jobs in Southwick, Wil (with Salaries)

Service Support Co-ordinator
Equans —Bristol
- Microsoft Office
- Administrative experience
- Organisational skills
6d
Facilities Coordinator
Hathaway Medical Centre —Chippenham
- £14 - £17 an hour
- Part-time
- Maintenance
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Office Manager and Work Placement Coordinator - Sixth Form
Norton Hill School —Radstock
- From £31,537 a year
- Full-time
- Bachelor's degree
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Facilities & Buildings Coordinator (Part time)
Hathaway Medical Centre —Chippenham
- Part-time
- Maintenance
- English
- Supervising experience
- Free parking
- Store discount
Quick apply
11d
Booking Coordinator - Endoscopy
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
4d
Exercise Referral Coordinator
GLL —Bath
- From £32,110.18 a year
- Full-time
- Management
14d
Reception and Appointment Clerk
Bristol NHS Foundation Trust —Bristol
- £25,272 a year
- Full-time
- Front desk
5d
Fleet Coordinator (Part Time) - 6 month FTC
YeoValley —Blagdon
- £20,217 - £33,695 a year
- Data analysis skills
- Databases
- Analysis skills
Quick apply
13d
Administrative Support / Service Centre Coordinator
Fitkit UK Ltd —Cheddar
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
10h
Team Coordinator
Exponential-e —Chippenham
- Accounting
- Communication skills
- Referral programme
Quick apply
Admin Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
12d
Benefits Coordinator
Renishaw —Wotton-under-Edge
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Free parking
- Employee assistance programme
8h
Transport Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Employee discount
Mathematics and Statistics Tutor
Study Group —Bath
- Up to £33.57 an hour
- Part-time
- Microsoft Powerpoint
- Maths
- University
Quick apply
1d

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Service Support Co-ordinator

Equans -
Bristol

Apply Now

Job details

Permanent
6 days ago

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Client communication
Administrative support experience
Microsoft Office Suite
Microsoft Office
Handling customer enquiries
Administrative experience
Organisational skills
Management reporting
Customer interaction
Phone etiquette
Communication skills
Time management
Office experience

Full job description

Service Support Co-ordinator

Offer ID: 89803

Job: Support Functions / Admin Support

Country: Australia

Service Support Coordinator

EQUANS Mechanical & Fire Services

Be the engine behind exceptional service delivery.

At EQUANS Mechanical & Fire Services, we keep critical buildings, facilities, and assets operating safely and efficiently. We're looking for an organised, customer-focused, and proactive Service Support Coordinator to become the backbone of our service operations team.

If you thrive in a fast-paced environment, love solving problems, enjoy building relationships, and take pride in keeping processes running smoothly, this is an opportunity to make a real impact within a global leader in technical services.

Why Join EQUANS?
At EQUANS, our people are at the heart of everything we do. You'll join a supportive and collaborative team where your contribution is highly valued, your development is encouraged, and your work directly contributes to delivering outstanding outcomes for our customers.

About the Role
As the Service Support Coordinator, you'll provide critical administrative and operational support to our Mechanical & Fire Services business, ensuring seamless day-to-day service delivery.

You'll work closely with technicians, customers, subcontractors, suppliers, and management to oversee invoicing, reporting, compliance activities, customer communications, and administrative processes that keep our business running efficiently.

This role is ideal for someone who enjoys balancing multiple priorities, takes ownership of their work, and is passionate about delivering exceptional customer service.

Key Responsibilities

Service & Customer Support

Professionally manage inbound calls and customer enquiries
Act as the first point of contact for invoice-related queries and issue resolution
Deliver outstanding customer service to internal and external stakeholders
Assist with preparation of correspondence, reports, presentations, and business documents

Invoicing & Financial Administration

Invoice preventive maintenance contracts and service calls
Review, vet and process repair work orders and contract invoices
Administer project invoicing, progress claims, and retentions
Process approved credits and support credit-related enquiries
Assist with subcontractor invoice processing and documentation management

Reporting & Operational Support

Generate and distribute Aged WIP, Open Call and Backlog reports
Monitor outstanding work and drive completion outcomes with service teams
Upload service reports, compliance documentation and invoices to customer portals
Support the preparation and distribution of operational and management reports

Compliance & Licensing

Coordinate annual compliance reporting including Yearly Condition Reports (YCR) and AFSS documentation
Compile and maintain service records and compliance documentation
Manage technician licences, inductions and associated records

Business & Office Administration

Consolidate office timesheets for payroll processing
Manage fleet administration and ORIX updates
Order and maintain office supplies, PPE, uniforms, equipment and consumables
Support inventory and warehouse stock management
Maintain business records, contact lists, and general office systems

What We're Looking For
We're seeking someone who combines strong administration capability with a customer-first mindset and a passion for operational excellence.

Essential Skills & Experience

Proven experience in a fast-paced administration, service coordination or customer support role
Exceptional organisational and time management skills
Ability to manage competing priorities and meet deadlines
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Intermediate to advanced Microsoft Office skills
Strong customer service focus with a professional phone manner
Self-motivated, proactive and solutions-focused approach

Highly Regarded

Experience using Pronto Xi
Previous experience in a service delivery, maintenance, facilities management or trade services environment
Call centre or customer service experience
Relevant tertiary qualifications

The Person We Want

You'll be the kind of person who:

✔ Loves creating order from complexity

✔ Takes ownership and follows tasks through to completion

✔ Builds strong relationships with customers and colleagues

✔ Remains calm and professional under pressure

✔ Is highly organised and detail oriented

✔ Enjoys being an integral part of a high-performing team

Ready to Join Us?
If you're looking for a dynamic role where you'll be trusted, challenged, and supported while working with an industry-leading Mechanical & Fire Services team, we'd love to hear from you.

Apply now and become an essential part of the team keeping our customers' critical services running smoothly every day.

EQUANS Mechanical & Fire Services
Together, we power performance, reliability and safety.

FILTERS

Filtrer vos resultats

Clear

Countries

Australia

Cities

Regions

Réinitialiser

Appliquer

Place:

Workplace : suburb of Mount Waverley, VIC 3149 Australia

Apply for this job offer

Service Support Coordinator

EQUANS Mechanical & Fire Services

Be the engine behind exceptional service delivery.

This role is ideal for someone who enjoys balancing multiple priorities, takes ownership of their work, and is passionate about delivering exceptional customer service.

Key Responsibilities

Service & Customer Support

Professionally manage inbound calls and customer enquiries
Act as the first point of contact for invoice-related queries and issue resolution
Deliver outstanding customer service to internal and external stakeholders
Assist with preparation of correspondence, reports, presentations, and business documents

Invoicing & Financial Administration

Invoice preventive maintenance contracts and service calls
Review, vet and process repair work orders and contract invoices
Administer project invoicing, progress claims, and retentions
Process approved credits and support credit-related enquiries
Assist with subcontractor invoice processing and documentation management

Reporting & Operational Support

Generate and distribute Aged WIP, Open Call and Backlog reports
Monitor outstanding work and drive completion outcomes with service teams
Upload service reports, compliance documentation and invoices to customer portals
Support the preparation and distribution of operational and management reports

Compliance & Licensing

Coordinate annual compliance reporting including Yearly Condition Reports (YCR) and AFSS documentation
Compile and maintain service records and compliance documentation
Manage technician licences, inductions and associated records

Business & Office Administration

Consolidate office timesheets for payroll processing
Manage fleet administration and ORIX updates
Order and maintain office supplies, PPE, uniforms, equipment and consumables
Support inventory and warehouse stock management
Maintain business records, contact lists, and general office systems

What We're Looking For
We're seeking someone who combines strong administration capability with a customer-first mindset and a passion for operational excellence.

Essential Skills & Experience

Proven experience in a fast-paced administration, service coordination or customer support role
Exceptional organisational and time management skills
Ability to manage competing priorities and meet deadlines
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Intermediate to advanced Microsoft Office skills
Strong customer service focus with a professional phone manner
Self-motivated, proactive and solutions-focused approach

Highly Regarded

Experience using Pronto Xi
Previous experience in a service delivery, maintenance, facilities management or trade services environment
Call centre or customer service experience
Relevant tertiary qualifications

The Person We Want

You'll be the kind of person who:

✔ Loves creating order from complexity

✔ Takes ownership and follows tasks through to completion

✔ Builds strong relationships with customers and colleagues

✔ Remains calm and professional under pressure

✔ Is highly organised and detail oriented

✔ Enjoys being an integral part of a high-performing team

Apply now and become an essential part of the team keeping our customers' critical services running smoothly every day.

EQUANS Mechanical & Fire Services
Together, we power performance, reliability and safety.

Apply Now

Refine Your Search

administrative support / service centre coordinator jobs in southwick, wil

Service Support Co-ordinator

Facilities Coordinator

Office Manager and Work Placement Coordinator - Sixth Form

Facilities & Buildings Coordinator (Part time)

Booking Coordinator - Endoscopy

Exercise Referral Coordinator

Reception and Appointment Clerk

Fleet Coordinator (Part Time) - 6 month FTC