It service desk apprentice Work, Jobs in St Albans, Hrt (with Salaries)

IT Solutions Apprentice
Lockheed Martin —London
- Communication skills
19h
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
Apprentice IT Service Desk Analyst
CWA —London
- Full-time
- Organisational skills
- Communication skills
- Annual leave
7d
Apprentice IT Technician
The Kemnal Academies Trust —Loughton
- £15,434.32 a year
- Full-time
- Travel
- Leadership
- Communication skills
9d
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
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IT Solutions Apprentice

Lockheed Martin -
London

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Job details

Apprenticeship
19 hours ago

Qualifications

Desktop support
Incident management
GCSE
iOS
Ticket management
VoIP
Computer hardware
Ticket management systems
Customer support
Communication skills
Mobile devices

Full job description

Job Description - IT solutions Apprentice

This exciting opportunity for a Desktop Support Apprentice will be based at the London location within the IT Function. The IT Function provide UK wide support to all the business areas.

This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures.

Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas.
This exciting opportunity for a Desktop Support Apprentice will be based in Havant within the IT Function.

This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures.

Roles and responsibilities

Assist with the day-to-day technical support for end-users of client systems, VOIP telephones, smartphones, tablets, printers and computer hardware
Assist with incidents & requests using Service Desk ticket management system.
Assist with maintaining the asset tracking system when required
Participate in project work as required such as software and hardware refresh programmes
Help deploy, maintain and support iOS devices
Assist with software vulnerability management
Possible travel to support other sites within the UK

Basic Qualifications

Required skills, qualifications and experience

GCSE or equivalent in English, Maths and IT
Ability to demonstrate customer service skills
Interest in end user IT support
Self starter with willingness to learn from colleagues
Must be a good team player and able to use own initiative
Must have good problem determination skills
Communication skills – both written and verbal

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IT Solutions Apprentice